The Euronext Corporate Services team is composed of over 180 professionals that combine a strong local footprint across Europe with a deep understanding of global capital markets. They help organisations, both listed and non-listed, private and public, make the most effective use of capital markets and run more efficiently.

Euronext Corporate Services already serves more than 4,500+ clients including over  1000 listed companies, private companies, advisors and public organisations. Our clients are located across all Euronext markets (Belgium, France, Italy, Ireland, Netherlands, Norway Portugal,) but also beyond (e.g. UK, Nordics, Spain, Germany).

This unique and comprehensive value proposition is articulated around four main pillars:

• Governance : Our board portal solution “iBabs” help organizations to secure, organize and run board meetings more efficiently (save time preparing agendas and board packs, collaborate easily with annotations, voting, meeting summaries).
• Communication : We are the market leader in webinars and webcasts services for financial results, internal communication, marketing and external communication with our solution Company Webcast. We help our clients to increase their visibility, engagement and international coverage. We also provide flexible and customized market data components for Investor Relations websites of listed companies.
• Compliance : Our InsiderLog products offer a solution to automate the management of inside information and insider lists for both issuers and their professional advisors. Our tool aims to save time and ensure compliance with the European Market Abuse Regulation (MAR).
• Investor Relations : Our Advisory team provides high-touch advisory, market intelligence and decision making analytics for listed companies willing to be more active on capital markets. Our IR.Manager tool provides a complete and intuitive IR management and targeting platform for corporate IR teams to professionalize the workflow and engagement.

Euronext Corporate Services is a fully integrated division, including all the resources to pursue its business activities: Sales, Marketing, Client Excellence, Product, Technology.

Summary of the role and description of the team

As a Service Desk Analyst, you are responsible for providing first-line support to our clients via phone and email. Your primary tasks involve resolving inquiries and technical issues related to all ECS  products in a timely and professional manner.

Besides resolving requests and issues from customers and colleagues, the Service Desk is also responsible for monitoring of our current (and future) AWS platforms, testing of new features and releases, updating documentation and maintaining a stable bridge between our customer's needs and our product team.

This role requires strong communication skills, a customer-centric approach, and the ability to troubleshoot problems efficiently.

The ECS Service Desk is an advanced level Support environment, with a unique possibility to learn and gain experience on various types of expertise, such as video editing, webcasting, compliance, investor relations.

Key responsabilities

• Respond to incoming support requests via phone and email in accordance to our SLAs
• Escalate complex issues to the appropriate teams for further investigation and resolution
• Collaborate with colleagues to maintain a high level of customer satisfaction
• Take the lead on back-office related tasks concerning our products
• Continuously learn and develop skills to master all ECS products and to provide deeper-level support with a more technical nature

Profile

• Strong verbal and written communication skills in English – Dutch is a big plus
• Ability to multitask and prioritize workload effectively
• Problem-solving skills and a keen attention to detail
• Flexible to shifting working hours and evening shifts
• A proactive and customer-centric attitude
• Broad knowledge of Information Communication Technologies.
• Knowledge of procedures within governmental organisations,  investor relations or EU regulatory requirements is a big plus

Euronext Corporate Services

As part of its strategic plan, Euronext has engaged into the development of a complete service offering to listed companies. Euronext Corporate Services offers innovative solutions and tailor-made advisory services to support the listed companies’ journey on the capital markets. 

The Euronext Corporate Services team is composed of over 180 professionals that combine a strong local footprint across Europe with a deep understanding of global capital markets. They help organisations, both listed and non-listed, private and public, make the most effective use of capital markets and run more efficiently.

Euronext Corporate Services already serves more than 4,500+ clients including over  1000 listed companies, private companies, advisors and public organisations. Our clients are located across all Euronext markets (Belgium, France, Italy, Ireland, Netherlands, Norway Portugal,) but also beyond (e.g. UK, Nordics, Spain, Germany).

This unique and comprehensive value proposition is articulated around four main pillars:

• Governance : Our board portal solution “iBabs” help organizations to secure, organize and run board meetings more efficiently (save time preparing agendas and board packs, collaborate easily with annotations, voting, meeting summaries).
• Communication : We are the market leader in webinars and webcasts services for financial results, internal communication, marketing and external communication with our solution Company Webcast. We help our clients to increase their visibility, engagement and international coverage. We also provide flexible and customized market data components for Investor Relations websites of listed companies.
• Compliance : Our InsiderLog products offer a solution to automate the management of inside information and insider lists for both issuers and their professional advisors. Our tool aims to save time and ensure compliance with the European Market Abuse Regulation (MAR).
• Investor Relations : Our Advisory team provides high-touch advisory, market intelligence and decision making analytics for listed companies willing to be more active on capital markets. Our IR.Manager tool provides a complete and intuitive IR management and targeting platform for corporate IR teams to professionalize the workflow and engagement.

Euronext Corporate Services is a fully integrated division, including all the resources to pursue its business activities: Sales, Marketing, Client Excellence, Product, Technology.

About Company Webcast

Company Webcast is looking for an enthusiastic and motivated Webcast Engineer who wants to join our team. Company Webcast, based in Capelle aan den IJssel, provides high-end webcast and webinar solutions to more than 700 corporates and local governments, through a state-of-the-art platform using the most advanced technology. We offer flexible and tailor-made formats, depending on the customers’ needs, i.e. video or audio webcasts on location, conference call webcasts, highly interactive professional studio webcasts and self-service webinar licences. Since February 2017, Company Webcast is part of the Euronext group and operates studios in Capelle aan den IJssel, Amsterdam, Brussel, Paris, London, Milan and Frankfurt. As a successful Webcast Engineer, you will play an essential role in Company Webcast as you will have a direct impact on the success of our customers’ webinars and webcasts. For many of our customers, the webinar world is new and you will be the one who helps them through all the processes and makes them feel at ease.

About the role

As a Webcast Technician you deliver an event from a technology perspective in one of our studios or on site at one of our customers. As Webcast Technician you will play an essential role in Company Webcast as the person will have a direct impact on the success of customers’ webinars and webcasts.

Your key accountabilities

• Carry out successful customer events in one of our studios, or on site (webinars/webcasts)
• You will coordinate webcast production, which includes managing various aspects of the event such as scheduling, technical setup, and content integration.
• When technical issues arise during a webcast, you’ll troubleshoot streaming audio and video problems. Your ability to diagnose and resolve issues promptly is essential.
• Coordinate local suppliers and technical teams involved in the solution
• Depending on the project, responsible for the successful deployment of solutions for a broad range range of organisations (private and public, large and small)
• Install and configure encoders at our customers
• Identify needs and market developments
• Responsible for good internal and external communication

Your profile

As a successful Webcast Technician, you are a problem solver by nature and have a flexible mindset to support customer needs. You strive to achieve the best result together with your colleagues. You are client-oriented, technical savvy and a true team player.

• 3 years of working experience with streaming video/online video, audio-visual industry, TV broadcast or video conferencing
• Strong working knowledge and experience with equipment such as Newtek Tricaster Elite versions 1 & 2 in Chroma key studio settings.
• Knowledge of encoders and installation / configuration.
• Work experience in the area of project and resource planning.
• Being organized is second nature to you. You not only know what needs to be done, you know exactly when and how. Multitasking needs to be a strong prevalent competency.
• Be able to perform under pressure; whether there are large scale technical difficulties or last minute emergencies; you don’t scare easily and are always up for a challenge!
• Good command of English and the language of the country where you are based in
• Strive to achieve the best result together with the customer, strong customer support skills
• Be customer oriented and work as a strong team with your colleagues
• Excellent communicative and organizational skills
• Flexible, proactive, result and service-focused
• Willing to work alternating shifts (morning, afternoon, evening)
• Broad knowledge of Information Communication Technologies
• Basic understanding of IP networks and establishing network connections on site
  experience with setting up 4 and 5G connections
• Troubleshooting Windows 10 on the fly
• Experience with RTMP streaming and setting up site to site connections using NDI protocol and stream with OBS Studio
• Knowledge of audio and mixing audio on a console (microphones and routing)
• Managing Virtual conference rooms using products such as Kinly and MS Teams

What we offer

• You will work with many different leading (international) companies.
• A great team of Webcast Engineers
• An international work environment.
• Opportunity for future growth

Euronext Corporate Services

The Euronext Corporate Services team is composed of over 180 professionals that combine a strong local footprint across Europe with a deep understanding of global capital markets. They help organisations, both listed and non-listed, private and public, make the most effective use of capital markets and run more efficiently.

Euronext Corporate Services already serves more than 4,500+ clients including over  1000 listed companies, private companies, advisors and public organisations. Our clients are located across all Euronext markets (Belgium, France, Italy, Ireland, Netherlands, Norway Portugal,) but also beyond (e.g. UK, Nordics, Spain, Germany).

This unique and comprehensive value proposition is articulated around four main pillars:

• Governance : Our board portal solution “iBabs” help organizations to secure, organize and run board meetings more efficiently (save time preparing agendas and board packs, collaborate easily with annotations, voting, meeting summaries).
• Communication : We are the market leader in webinars and webcasts services for financial results, internal communication, marketing and external communication with our solution Company Webcast. We help our clients to increase their visibility, engagement and international coverage. We also provide flexible and customized market data components for Investor Relations websites of listed companies.
• Compliance : Our InsiderLog products offer a solution to automate the management of inside information and insider lists for both issuers and their professional advisors. Our tool aims to save time and ensure compliance with the European Market Abuse Regulation (MAR).
• Investor Relations : Our Advisory team provides high-touch advisory, market intelligence and decision making analytics for listed companies willing to be more active on capital markets. Our IR.Manager tool provides a complete and intuitive IR management and targeting platform for corporate IR teams to professionalize the workflow and engagement.

Euronext Corporate Services is a fully integrated division, including all the resources to pursue its business activities: Sales, Growth Marketing, Client Excellence, Product, Technology.

Company Webcast

Company Webcast (a Euronext Company) is looking for an enthusiastic and motivated Account Executive for the NL market who wants to join our team.

Company Webcast, based in Capelle aan den IJssel, provides high-end webcast and webinar solutions to more than 700 corporates and local governments, through a state-of-the-art platform using the most advanced technology. We offer flexible and tailor-made formats, depending on the customers’ needs, i.e. video or audio webcasts on location, conference call webcasts, highly interactive professional studio webcasts and self-service webinar licences. Since February 2017, Company Webcast is part of Euronext group and operates studios in Capelle aan den IJssel, Amsterdam, Brussel, Paris, London, Milan and Frankfurt.

Summary of the role

We are looking for an Account Executive willing to commute between Capelle aan den IJssel and Amsterdam, with a strong network in the Investor Relations field. You will advise our clients on meeting their communication objectives through the use of our services. Company Webcast has focused its sales activities on four core scenarios, namely Stakeholder Communication (Investor Relations), Internal Communication and Marketing Communication.

Your tasks

• Revenue management

Responsibility for developing and maintaining revenues (including on a recurring basis) with existing and new clients by leveraging on the value proposition of each SaaS product.

• Relationship management

Making tactical and strategic contacts at management level (including heads of Investor Relations, Marketing & Communication, Sales & Purchase departments) through client networks and other channels.

• Product & market development

Building specific, sector-oriented knowledge for the various formats. Identifying market developments and translating these into sales activities (outbound).

• Client success

Motivating clients on the basis of client requirements and objectives to use webcasting strategically and ensuring optimum internal communication to deliver success for the client. Identify cross-selling possibilities

• Administration

Drafting, following up quotations and managing contracts. You will also be responsible for completing the invoicing of your territory portfolio. You will ensure good internal and external communication to optimise service quality.

• Integrated and comprehensive value proposition

Interacting with internal Euronext and Company Webcast stakeholders and ensuring webcast value proposition is fully integrated with Corporate Services. The key accountabilities only describe the main activities and are not exhaustive. It evolves depending on the expertise level and ongoing projects.

Your profile

Knowledge and experience of sales and account management in a corporate environment, excellent communication skills and experience as a contact at management level are the main attributes we are looking for. Experience in managing and driving the business for a specific region/territory.

But the following requirements are also very important:

• At least 2-3 years’ experience
• Strong network within the financial market and investor relations, as is an affinity with such corporate events such as CMDs, AGMs etc.
• Affinity with webcast, webinar and/or conference call communication is an advantage
• Preferably experience with B2B and short sales cycles, experience in IT sales
• Demonstrable outstanding commercial skills and experience, results oriented and client-focus mindset
• Excellent communication, presentation, selling and negotiating skills
• Strong ability to self-generate leads, proactive mindset and out-of-the-box thinking
• Results oriented and hands-on attitude
• Team player with power of persuasion and perseverance
• Willingness to travel between our locations  Capelle aan den IJssel  and Amsterdam
• Fluent in English and Dutch

Job summary

The Manager for the Common Message Hub team will be responsible for our messaging platform based on Incentage. This includes to ensure the daily operation as well as planning of relevant projects, maintenance, changes and team capacity planning.

The Incentage platform process messaging transactions based on ISO15022, ISO20022 and proprietary messaging formats and ensures transactions are delivered in right format to participants and business applications. Daily we process millions of transactions and it is a critical component in our IT landscape.

Key Accountabilities

• Build and lead the Common Message Hub (CMH) team
• Responsible for the CMH (Incentage) daily operation (2. Line support)
• Responsible for the CMH maintenance in accordance to new business requirements
• Deliver an obsolescence plan
• Build and maintain roadmap for the CMH to support convergence plans
• Support for the similar tasks as for CMH on the messaging within SWIFT and MQ when needed
• In cooperation with the other teams in the department align with strategy by developing and delivering upon the Strategy of Euronext.
• Composing team with the adequate capacity, competencies and experience levels to handle the responsibility of the team. The team currently consists of experienced technical developers spread across our European offices.
• Ensuring the availability and consistency of clear processes, procedures, best practices and the necessary tools for efficient work throughout the team and in alignment with relevant stakeholders.
• Ensuring the quality and the continuous improvement of the processes and procedures owned by the team through control and evaluation.
• Identifying, reporting and properly mitigating risks concerning the domain of the team.
• In cooperation with the People department and the employees to organize plans for personal development and responsibilities that can contribute to employee satisfaction and retention.
• Developing the employees through management and leadership in order to create a performing culture and motivate individual contributions.
• Ensure proper IT governance for outsourced services with suppliers within the responsibility of the team.

Profile and Skills

Education

• Master or equivalent level obtained through working experience 
• Relevant IT education
• Minimum 5 years of experience leading an IT Operations department in a large scale company, where operations were critical and preferably regulated

• Broad knowledge about IT operations and ITSM processes
• Able to work in complex and regulated environments
• Architectural and/or developer background
   

Personal skills

• Planning and structured
• Analytic
• Stakeholder management
• Responsible
• Delegating
• Impacting
• Determined
• High energy level

Communications and Public Relations apprenticeship

For candidates looking for a master’s degree apprenticeship (contrat en alternance) in 2024-2025, preferably available as of July or August 2024. Background in political science, financial communication and public relations appreciated.

Department

You would be working within the Group's Press Office with the Communications Manager for Euronext Paris and with the Chief Communications and Investor Relations Officer (CCIO) of Euronext who oversees every aspect of communications: Investor Relations, branding, traditional and social media relations, events and internal communications. You would be primarily involved in media relations with the French and UK press, working alongside an international team located in the company's respective countries.

This apprenticeship represents a fantastic opportunity for students looking to gain experience in corporate and financial communication within a Global Communications Direction, and looking to work on various projects that revolve around the financing of businesses. The apprenticeship offers the opportunity to gain valuable experience working alongside C-level representatives at an international company.

Media Relations

• Organise interviews, press conferences and support the preparation of dedicated key messages and briefing notes for the CEO

• Expected to contribute to the media strategy with the aim of promoting IPOs and Euronext markets (Euronext, Euronext Growth, Euronext Access)

• Expected to help with the preparation of key messages regarding the launch of new initiatives.

• Responsible for drafting communication material including Press releases in French and English

• Responsible for providing background research on journalists

Digital Communication

• Community Management: responsible for creating and editing content, helping with the drafting a social media posts for the CEOs’ accounts and reporting on conferences organized by the press office

• Creating content for company's websites (Intranet, Corporate website, Wikipedia,…)

Communications Strategy & Coordination in support of the Corporate Communications department

• Managing various international projects with events and marketing teams

• Creating monitoring tools to keep track on the KPIs of Euronext's results in terms of communications

• Highlighting and reporting these results regularly to the comms manager and the CCIO

• Developing the visibility of our spokespersons: CEO, Heads of Businesses, etc.

• Writing corporate terms of reference and briefing papers for our spokespeople on technical and strategic topics

• Supporting in the management of the relationship with the PR agency in France in the UK

• Assistance for the daily overview of Euronext related news and current affairs concerning the competitive environment, as well as the production of news summaries and frequent internal monthly and quarterly analysis.

Profile

• Bac +4/5 or gap year - CELSA, Sciences Po, IEP, Business Schools, Top-level Universities,…

• Should have experience of working in Communication at an agency or company

• Great knowledge in media and finance is a plus

• Familiar with web and social media - able to innovate in digital communication

• Dynamic, rigorous, curious and quick to react

• Good writing and communication skills

• Ability to analyze and synthetize

• Autonomous and able to take the initiative

• High standard of written and spoken English and French

• Familiar with Microsoft Office and Excel

WELCOME TO EURONEXT !

Qui sommes-nous ?

Euronext ?  C’est la première infrastructure de marché paneuropéenne, connectant les économies européennes aux marchés de capitaux mondiaux, pour accélérer l'innovation et la croissance durable. Elle gère des marchés réglementés en Belgique, en France, en Irlande, en Italie, en Norvège, aux Pays-Bas et au Portugal.

Son objectif est de façonner les marchés de capitaux pour les générations futures. À ce titre, Euronext occupe une position particulière dans l'écosystème financier. Elle est au service de l'économie réelle en réunissant acheteurs et vendeurs dans des lieux de négociation transparents, efficaces et fiables.

Dans ce rôle clé, Euronext a une responsabilité envers l'ensemble de la communauté financière, non seulement pour assurer la stabilité financière, mais aussi pour contribuer de manière décisive à un modèle de croissance durable dans les pays dans lesquels elle opère.

Opérateur sur le marché ? Mais comment ?

Avec près de 2 000 émetteurs cotés et une capitalisation boursière d'environ 6 600 milliards d'euros à la fin mars 2022, Euronext dispose d'une franchise inégalée de valeurs sûres et d'une clientèle nationale et internationale très diversifiée.

Et dans le fond ?

Euronext gère des marchés d'actions et de dérivés réglementés et transparents, l'un des principaux marchés électroniques de négociation de titres à revenu fixe en Europe et le plus grand centre de cotation de titres de créance et de fonds au monde. Son offre totale de produits comprend des actions, des devises, des fonds négociés en bourse, des warrants et des certificats, des obligations, des produits dérivés, des matières premières et des indices. Le Groupe offre une chambre de compensation multi-actifs par le biais d'Euronext Clearing, ainsi que des services de conservation et de règlement par le biais des dépositaires centraux de titres d'Euronext Securities au Danemark, en Italie, en Norvège et au Portugal.

Euronext tire également parti de son expertise dans l'exploitation des marchés en fournissant des technologies et des services gérés à des tiers. En plus de son principal marché réglementé, elle

exploite également un certain nombre de marchés juniors, simplifiant l'accès à la cotation pour les PME.

Comment cela est possible ?

Euronext considère ses membres comme acteurs de sa réussite quel que soit leur métier. Pour évoluer dans cette dynamique, Euronext souhaite accueillir davantage de talents afin d’y participer !

Euronext recrute !

C’est l’opportunité pour vous d’intégrer une équipe motivée et dynamique dans un environnement international, afin de développer des compétences généralistes et opérationnelles en gestion des ressources humaines.

Key Accountabilities 

Au sein de l’équipe Ressources Humaines France, l’alternant(e) RH interviendra principalement sur les missions suivantes (non exhaustive).

Gestion du processus de recrutement tout en garantissant une expérience candidat positive :

• Accompagner les managers dans leurs recrutements de stagiaires et alternants au sein de tous les départements basés en France (Business : Indice, cash & dérivés, etc., opérations et fonctions supports).

• Diffuser et gérer les offres de stages et/ou alternants via tous les canaux de recrutements (site carrières, jobboards, forums,…).

• Sélectionner les candidatures en adéquation avec la recherche et effectuer la pré qualification téléphonique.

• Planifier les entretiens RH et managers, ainsi que d’éventuels tests de compétences.

• Procéder à l’intégration administrative des futurs stagiaires et/ou alternants à l’issue de l’étape de recrutement.

Animation de la communauté early careers France toute en développant la marque employeur :

En lien avec l’apprenti(e) chargé(e) du recrutement sur le périmètre IT & Operations  :

• Contribuer à une intégration efficace des nouveaux stagiaires/apprentis au sein de la population des jeunes talents (early careers) en organisant leur intégration RH, des présentations métiers et équipes, des visites de nos locaux …

• Être le référent RH de cette communauté dans tous les aspects lors de leur vie professionnelle au sein d’Euronext en lien avec la DRH et l’équipe de HRBP France.

Suivi de la marque employeur :

• Contribuer au déploiement de la marque employeur et gérer les relations écoles.

• Organiser, participer et promouvoir le programme early careers Euronext lors de forums dédiés (Femmes ingénieurs, Handicap Talent …) et forums écoles (Sorbonnes, Edhec, …).

• Organiser et suivre les stages d’observation (stage de 3ième et seconde).

Formation :

Dans le cadre des projets transverses HR, l’apprenti viendra en support dans l’organisation des programmes/évènements en lien avec la formation.

Profil recherché :

Tu es à la recherche d’une alternance dans un environnement innovant et curieux(se) d’en apprendre plus sur le marché financier. 

Actuellement en formation supérieure bac+4/5. Tu es doté(e) d’une forte aisance relationnelle. Tu es reconnu(e) pour ton sens du détail, ta capacité de synthèse et rédactionnelle ainsi que ta capacité à conduire des projets de manière autonome.

Faisant preuve d’initiative dans les missions qui te sont confiées.

Ta maitrise du pack office est avancée ainsi que ton aisance en anglais, ta présence constituera un atout chez Euronext !

WELCOME TO THE TEAM !

L’équipe RH est actuellement composée de personnalités toutes aussi authentiques les unes que les autres, qui seraient ravie de t’intégrer parmi eux ! La force de notre équipe se puise principalement dans notre énergie, nos expériences mais surtout notre implication dans les divers sujets RH.

Toujours disponible pour échanger, former, apprendre, nous recherchons une personne dynamique, volontaire et qui a envie d’évoluer dans un environnement challengeant.

N’attend plus, rejoins les équipes EURONEXT ! 

Management of automatic and semi-automatic procedures to support Monitoring, Post-trading and Membership activities including:

• Monitoring of Market Making activities with the updating of lists of Stocks and Market Operators necessary for the timely calculation of their own performances;
• Write technical documentation;
• Maintenance of the WEB front-end pages of the Clients and of the internal Management for the consultation and printing of performance indicators both in terms of volume and price;
• Analysis of market data and generation of reports distributed periodically to Management, Sales and Customers.
• Setup and Maintenance of Provider's Market Control and Market Abuse software. Installation in production, test and maintenance environments;
• Setup and management of network devices such as PCs and WIFI accessing with Laptop / Tablet and Smartphone;
• Definition, control and updating of the lists of reference Securities (Benchmarks) used for the construction of market indicators shared with the various Markets and Management;
• Periodic control of the Lists of Market Participants against the Lists of Individuals or Companies suspected of Terrorism in the world (Legislative Decree 109/2007);
• Work with development teams and product managers to implement software solutions;

Role:

• Supporting in developing of the new software solutions;
• Setup of the new PCs, Laptops, Printers on network;
• Support in the execution of semi-automatic procedure;
• Support in eployment of software to upgrade existing procedures;
• Support to internal IT and internal Users on the network and office tools;
• Data checks and Analysis using office tools and external source provider;

Preferred skills:

• Microsoft Office basic and advanced knowledge (Word, Excel, Powerpoint, Access)
• Microsoft Office VBA basic knowledge
• Microsoft .NET programming basic knowledge (Visual Studio)
• Network basic and advanced knowledge (LAN, WAN, WIFI connection)
• Windows Server OS basic knowledge
• SQL and SQL Server basic knowledge
• Web server OS basic and advanced knowledge
• JavaScript basic knowledge
• PHP basic knowledge
• FTP-SFTP server basic and advanced knowledge
• Windows 10 client OS basic and advanced knowledge

Within the Operational Risk & BCM Team, with team members working from different sites (Paris, Dublin, Oslo, Copenhagen, Milan, Rome, New York…), the apprentice, under the responsibility of a Risk Manager in the team, will be located in Paris, starting from September.

The apprentice will assist the team mainly in

• Support risk managers in the regular risk management activities within Operational Risk & BCM team scope (perform detailed risk analysis, participate to risk review meetings with businesses and transversal program teams),

• Perform third party risk assessment (in relation with incoming Regulation of the European Parliament and of the Council on Digital Operational Resilience – DORA Regulation),

• Perform risk assessment and consolidate of the disaster recovery plans and tests,

• Support team in the “Business Impact Analysis” campaign,

• Monitor KRIs (Key Risk Indicators) and KPIs (Key Performance Indicators),

• Provide user support and administration of risk management tools and systems,

• Engage in defining the Risk & BCM Awareness strategy and execute the related initiatives,

• Prepare management committees (on operational risk, program in team, BCM….),

• Suggest synergies within other departments of second line of Defense (Internal Control, Compliance)

• Other missions could be proposed depending the needs and external risk environment.

In doing so, the apprentice will interact with various stakeholders from business and IT teams, risk owners, risk coordinators and other risk managers.

Knowledge, Skills and Experience Required

• Studies on risk management (especially operational risk management) or audit.

• Knowledge of the operational risk, IT is an advantage.

• Organised, structured and rigorous.

• Ability to effectively respond to shifting priorities and assignments.

• Self-starter, confident.

• Relationship building.

• Strong communication and presentation skills.

• Ability to communicate effectively with all levels including senior executives, both orally and in writing.

• Excellent analytical skills.

• Fluency in English (both spoken and written) required.

• Proficient PC skills in Microsoft Office suite – Word, Excel, Teams, Outlook, PowerPoint

12 months apprenticeship

Ideal start date : between July 1, 2024 and September 1, 2024