Our open positions at Euronext

Here you will find all the vacancies in each Euronext locations so that you are always up to date with the latest career opportunities.

If you believe you have the right skills and experience for a new advertised position, please apply.

All applications received from our employees will be carefully reviewed by Human Resources to assess whether we have the right match of in-house skills before starting an external market search to fill a vacant position.

If you have any questions, please speak to your local HR Business Partner.

Join us as an Operation project, quality and transformation, Senior Associate!

Key responsibilities

  • Lead and coordinate strategic projects, ensuring alignment with organisational goals and timely delivery
  • Manage transversal activities across different teams, promoting effective collaboration between Operations, Client Services and IT
  • Analyse and improve processes that impact several business areas, identifying opportunities for efficiency and risk reduction
  • Prepare and present progress reports, KPIs and updates to stakeholders, highlighting key outcomes and risks
  • Support decision-making by monitoring project performance and providing relevant analysis

Your profile

  • Experience in leading strategic projects and transversal activities within the financial markets industry
  • Strong project management skills and ability to work across different business functions
  • Analytical approach to problem-solving and process improvement
  • Effective communication skills, able to present complex information clearly
  • Ability to manage priorities and deliver results in a dynamic environment
  • Rigor
  • Fluency in English
01/04/2026

  • Portugal
  • Software Development
  • Employee

We are seeking an experienced head of software development to lead multiple IT initiatives within Corporate Functions.

This is a high-impact role requiring strong leadership, coordination, and delivery skills across a complex, multi-vendor and multi-location environment.

The Head of Software Delivery will lead cross-functional software teams across three international hubs, driving excellence in delivery, quality, and innovation.

This role is pivotal in shaping the future of enterprise platforms, including Dynamics 365 (F&O and CE), custom application development, and support operations.

The successful candidate will champion the adoption of AI tools, automation, and modern engineering practices to accelerate delivery and improve operational resilience

Key Responsibilities

Leadership & Delivery Management

  • Oversee delivery across three development teams, one QA team, and one support/devops team.
  • Ensure timely and high-quality delivery of software solutions aligned with business goals.
  • Lead sprint planning, tech backlog grooming, and release management using Azure DevOps.
  • Drive transition to BAU and ensure robust Level 2 and Level 3 support, while implementing shift-left strategies for Level 1 support.

AI & Automation Strategy

  • Lead the integration of AI tools into development workflows, including test automation, monitoring, and intelligent case management.
  • Promote adoption of Power Platform’s AI Builder and other Microsoft AI capabilities within D365 environments, such as Copilot for Git HUB.

Quality Assurance & Technical Excellence

  • Own the technical backlog and vulnerability management strategy.
  • Ensure test automation is embedded in CI/CD pipelines and QA practices.
  • Champion performance optimisation, code refactoring, and technical debt reduction.

Governance & Compliance

  • Align delivery practices with internal audit, risk, and compliance frameworks.
  • Maintain role-based access, SSO, and incident response standards across platforms.

Stakeholder Engagement

  • Act as the primary point of contact for business stakeholders across finance, HR, and operations.
  • Collaborate with PMO, architecture, and analytics teams to ensure cohesive delivery.

Required Skills & Experience

  • Proven leadership in managing distributed software teams across geographies.
  • Deep expertise in Microsoft Dynamics 365 (F&O and CE), Azure DevOps, and Power Platform.
  • Strong understanding of Agile methodologies, test-driven development, and DevOps practices.
  • Experience with AI integration in enterprise systems (e.g., NLP, classification models).
  • Excellent communication, stakeholder management, and coaching skills.

01/04/2026

  • Portugal
  • Software Development
  • Employee

Join us as a Java Software Developer

Build reliable backend solutions for real-time trading systems.

We are looking for a Java Software Developer to join our trading technology team in Porto and contribute to the development and maintenance of high-performance trading software. Working under the guidance of senior engineers, you will support the design, development, testing, and maintenance of Java-based trading systems that power mission-critical solutions for banks, brokers, and funds.

In this role, you will contribute to reliable and scalable systems while building a strong foundation in software engineering best practices, trading technology, and real-time systems. You will collaborate closely with senior developers, analysts, QA, and DevOps teams in an environment that values learning, accountability, and continuous improvement.

Hybrid working model: 4 days per week in the office.

Why this role is exciting

  • Work on real-time, high-performance trading systems used by global financial institutions

  • Learn from experienced engineers in a collaborative, multidisciplinary team

  • Gain exposure to financial markets, trading workflows, and low-latency systems

  • Build backend services, APIs, UIs, and integration layers for mission-critical platforms

  • Grow towards full technical autonomy while contributing to meaningful products

Key Responsibilities

Software Design & Development

  • Contribute to the design, development, and maintenance of efficient and testable Java code using Spring, Spring Boot, or equivalent frameworks

  • Develop and maintain backend services, APIs, UIs, and data integration layers

  • Apply coding standards, version control practices, and documentation guidelines

  • Participate in code reviews and apply feedback to improve product quality and efficiency

  • Support product consistency and quality across releases

Quality, Accountability & Compliance

  • Design, implement, and execute automated unit, integration, and performance tests

  • Assist in debugging, troubleshooting, and resolving software issues

  • Follow internal development and delivery processes with attention to efficiency, deadlines, and compliance

  • Ensure confidentiality of proprietary code, client data, and internal methodologies

  • Write, review, and maintain technical documentation aligned with product releases

  • Deliver assigned tasks within agreed deadlines and provide regular progress updates

Collaboration & Client Success

  • Work closely with senior developers, Business Analysts, Quality Assurance Specialists, and DevOps teams

  • Understand functional and technical requirements and help translate them into effective solutions

  • Contribute actively to team objectives and continuous product improvement

  • Support the delivery of reliable, scalable solutions that meet client expectations and contribute to client satisfaction

Learning, Growth & Continuous Improvement

  • Commit to continuous professional growth through on-the-job learning and self-study

  • Develop a solid understanding of trading workflows, financial markets, and real-time system requirements

  • Stay informed about new technologies, development tools, and industry best practices

  • Show curiosity, initiative, and motivation to grow into a fully autonomous software engineer

Profile & Qualifications

Technical Skills

  • BSc in Computer Science, Engineering, or a relevant field

  • Good knowledge of Java 1.8 and object-oriented programming principles

  • Familiarity with Spring, Spring Boot, JPA/Hibernate, REST APIs, and relational databases (SQL)

  • Experience with multi-threaded, high-performance, and network programming (TCP sockets)

  • Basic knowledge of Linux environments

  • Familiarity with Agile methodologies and the Atlassian suite (Bitbucket, Jira, Confluence)

  • Familiarity with Version Control Systems and CI/CD tools (e.g. Git, Jenkins), with autonomy in debugging and profiling tools

  • Knowledge of messaging systems (Kafka, RabbitMQ) and databases (SQL, NoSQL)

  • Familiarity with containerization and orchestration tools (Docker, Kubernetes)

  • Familiarity with serialization frameworks

  • Experience with financial systems, trading workflows, or market data is a plus

Soft Skills & Mindset

  • Strong sense of accountability, responsibility, and commitment to deadlines

  • Team-oriented mindset with efficiency and product quality as guiding principles

  • Strong analytical and problem-solving skills, with attention to detail

  • Willingness to learn about financial systems, trading technology, and market workflows

  • Excellent communication and teamwork abilities

  • Fluency in English (written and spoken) and Italian is a plus

  • Commitment to confidentiality, professionalism, and continuous improvement

Apply by submitting a CV in English

    Join our Business Operations team as a Fiscal Services operations intern in Milan. This is a unique opportunity to gain hands-on experience in fiscal and tax-related activities within a leading European post-trade services provider. You will be part of a dynamic, multicultural environment, supporting international operations and learning from experienced professionals.

    You will be primarily responsible for:

    • Supporting the accurate and timely processing of fiscal and tax-related activities, including foreign tax transactions, withholding tax, tax relief at source and tax reclaims, in line with market rules and internal procedures.
    • Assisting with the preparation and execution of tax reclaims requested by clients, ensuring all documentation and regulatory requirements are met.
    • Helping to maintain up-to-date records of fiscal documentation, filings and correspondence in relevant systems and databases.
    • Monitoring and processing incoming fiscal documentation, ensuring completeness and compliance with regulatory standards.
    • Collaborating with tax authorities, custodians and internal teams to resolve operational fiscal issues and ensure timely completion of processes.
    • Supporting the daily maintenance and update of fiscal and tax-related data in internal systems, ensuring accuracy and consistency.
    • Assisting in the preparation of reports and reconciliations for fiscal processes and audits.
    • Contributing to the continuous improvement of fiscal service operations procedures and controls.

    Your profile

    • You are currently studying for or have recently completed a Bachelor’s or Master’s degree in business management, finance or a related field.
    • Strong organisational skills and attention to detail.
    • Good analytical and problem-solving abilities, with a willingness to learn about complex operational and regulatory matters.
    • Proactive and able to work both independently and as part of a team.
    • Fluency in English is required; knowledge of Italian and/or other European languages is an advantage.
    • Proficiency in MS Outlook, MS Teams, Word, Excel and PowerPoint.

    Working with us means

    • Gaining practical experience in fiscal services operations within a leading European central securities depository.
    • Being part of a supportive, multicultural team environment.
    • Developing your professional skills and knowledge of post-trade services and financial markets.

    About Euronext Securities
    Join Euronext Securities – the CSD of choice for European capital markets
    Euronext Securities, part of the Euronext Group, is a leading provider of post-trade services, and is one of the largest Central Securities Depository (CSD) operators in Europe. Our central securities depositories offer domestic and international settlement, custody and issuance services, supporting our clients along the entire value chain. Join us and play a key role in advancing secure and resilient securities issuance and settlement. Find out more about us at: Euronext Securities.

    We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

     

    01/04/2026

    • Portugal
    • Software Development
    • Employee

    Join us as a Software Developer Tech Lead

    We are seeking a Software Technical Lead based in Porto to strengthen team maturity and technical leadership within Corporate Functions.

    In this role, you will design and implement new functionalities and oversee the production of associated documentation to support the delivery of Corporate Applications across the Group. You will ensure that technical challenges are aligned with the Architecture team and that development standards are consistently followed.

    You will also lead AI implementation across Corporate Functions development teams, ensuring effective adoption of SDLC AI tools such as Copilot, GitHub, MCP, and others, accelerating and optimizing the software development lifecycle.

    About the Team

    IT Corporate Functions is the team responsible for all Corporate Applications across the Euronext Group, supporting Finance Systems, HR, CRM, and other key business platforms.

    The team acts as a bridge between Business and IT, enhancing communication and enabling business departments to move initiatives forward and automate manual workloads more efficiently, while ensuring compliance with IT protocols and controls.

    Key Accountabilities

    • Lead technical teams, mentor developers, and drive engineering excellence

    • Lead AI implementation to accelerate and optimise the SDLC

    • Coordinate process improvement, re-engineering, and solution design to respond to developments identified during reviews

    • Debug and optimise code, considering automated tasks to reduce manual and repetitive work

    • Strong communication skills to collaborate effectively with cross-functional teams and stakeholders

    • Experience in managing the full software development lifecycle, from design to deployment and maintenance

    • Commitment to delivering high-quality, robust, and scalable solutions

    • Drive innovation and continuous improvement within the team, staying up to date with the latest industry trends and technologies

    Your Profile

    • Over 10 years of hands-on experience in technology, particularly with Azure, C#, and .NET

    • Strong understanding of software architecture, design patterns, and best practices in cloud environments

    • In-depth technical knowledge in one or several of the following fields of expertise: DevOps (implementation of Continuous Integration/Delivery/Deployment), IaaS production environments (systems, networks, End User Computing), Infrastructure as Code (Terraform and CloudFormation), CI/CD pipelines and GitLab CI/CD, SonarQube, etc.

    • Experience in managing and delivering software or infrastructure development projects

    • Experience in process improvement, re-engineering, and root-cause analysis/resolution

    • Flexibility and ability to work in environments with changing priorities

    • Fluency in English (written and spoken)

    Apply by submitting a CV in English

    31/03/2026

    • Portugal
    • IT Ops Engineering
    • Employee

    Join us as an Application Support Engineer

    Are you passionate about technology and problem-solving? We are looking for an Application Support Engineer to join our team, ensuring the seamless operation of critical post-trade applications. This position will be based in Porto and you will report to the Corporate Action Team Manager.

    Your key responsibilities:

    Application Support & Incident Management

    • Provide technical support for vendor platform applications (e.g., Megara Corporate Actions Platform for Euronext CSDs).

    • Integrate the Production schedule for application support (24/5 support – business hours onsite, on-call outside business hours).

    • Follow and enforce ITIL and ISO 20000 best practices.

    • Triage incidents related to post-trade applications and other ITCCA team responsibilities:

      • Analyse, manage, and resolve complex incidents requiring deep system and application knowledge.

      • Monitor hardware and software components that support applications.

      • Support Incident Managers in coordinating emergency fixes when necessary.

      • Define and set up application alerts for first-level monitoring.

      • Manage communication with software vendors (e.g., Vermeg) and escalate incidents when required.

    Software Deployment & Change Management

    • Participate in software deployment planning, assessing the need for new technical configurations.

    • Ensure proper impact analysis on existing software components and update them in CMDB.

    • Contribute to change management processes related to software updates and continuous improvements.

    • Support problem management, identifying trends and opportunities to enhance processes and applications.

    Collaboration & Continuous Improvement

    • Work closely with internal teams and stakeholders to ensure smooth business execution.

    • Maintain professional relationships with clients, business lines, and technology partners.

    • Track and resolve medium-complexity issues, escalating when needed.

    • Contribute to operations monitoring development and process enhancement.

    What we expect from you:

    Technical Skills

    • Strong background in application support and troubleshooting, including:

      • Platform and application log analysis.

      • Database querying.

      • BASH scripting.

      • Knowledge of OpenShift platform and microservices applications (a plus).

    • Experience in incident management, change management, and problem resolution.

    • Understanding of Central Securities Depository (CSD) environments and post-trade processes (a plus).

    Soft Skills

    • Problem-solving mindset with a hands-on approach.

    • Strong sense of service and transparency in case of difficulties.

    • Ability to communicate complex technical topics to a variety of audiences.

    • Critical thinking and analytical skills, always looking for improvements.

    • Excellent interpersonal and collaboration skills.

    Qualifications

    • Fluency in English is mandatory (spoken and written).

    • Portuguese, French, or other European languages are a plus.

    • Availability to travel as required.

    Working with us means:

    • A vibrant international and diverse team where you'll collaborate with a network of 2,200+ talents across Europe, USA and Asia.
    • A collaborative and inclusive work environment that fosters professional growth with flexible career paths, learning and development opportunities
    • An agile, innovative and dynamic company where you can make an impact
    • Wellbeing programme, equal opportunities, work environment open to diversity in all its forms.

    Apply by submitting a CV in English.

    Join Euronext – Shape capital markets for future generations

    Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets to drive innovation and sustainable growth.

    • Operating in 18 countries across Europe, the US, and Asia, it has regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway, and Portugal.
    • Euronext operates regulated equity and derivatives markets, a leading electronic fixed income trading market, and the largest centre for debt and funds listings globally.
    • The Group offers a wide range of products including equities, FX, ETFs, bonds, derivatives, commodities, and advanced data services.
    • It provides clearing through Euronext Clearing and custody and settlement services via Euronext Securities in Denmark, Italy, Norway, and Portugal.
    • Euronext also offers technology, corporate, and data services to third parties.

    Be part of a success story!

    You would be joining Nord Pool, a Euronext company (the pan-European financial market infrastructure), with responsibility for expanding its presence in Western Europe, currently including Belgium, France, Luxembourg and Italy.

    As a dynamic company, Nord Pool was the world’s first international power market and delivers efficient, simple and secure trading across Europe. It offers a platform for trading day-ahead and intraday power while clearing and settling transactions. More than 150 employees, guided by Nord Pool’s values (Together, Integrity, Excellence), work from offices in Oslo, Stockholm, Helsinki, Tallinn, London, Brussels and Berlin. They support and consult around 400 companies from more than 20 countries, as well as governments and other public bodies across the globe, on how to trade power.

    Nord Pool is now a Nominated Electricity Market Operator (NEMO) in 16 European countries and generated a total turnover of more than 1000 million MWh traded power in 2024.

    Nord Pool is an energetic and growing company where each individual can contribute to success, develop business and influence results. To further accelerate our expansion, we are looking for a Western Europe Market Manager.
     

    Your Tasks

    Your work will focus on growing Nord Pool’s presence in Western Europe.

    • Attract new customers by managing the full sales cycle, from identifying and contacting potential customers to negotiating contracts and onboarding new participants, while also managing existing key accounts.
    • Establish and expand a strong network with energy industry stakeholders, including customers, TSOs/DSOs, regulators and other public bodies.
    • Represent and promote Nord Pool in external forums, trade fairs and conferences.
    • Work with customers and external stakeholders to understand their needs and industry trends to help shape innovative and competitive offerings in the region.
    • Collaborate closely with internal teams such as Operations, Customer Service and Product Management.
       

    Nord Pool Offers You

    • The opportunity to work in one of the most exciting industries — energy markets — helping to facilitate the energy transition.
    • A positive and collaborative work environment in an international team with short communication lines.
    • A key role in the Western Europe Market team with the ability to directly influence its growth, reporting to the EVP.
    • Modern technology enabling flexible and remote work, flat hierarchies and excellent working conditions.
    • Opportunities for personal and professional development.
    • A modern company with strong growth and an internationally impactful position.
    • An attractive compensation package including base salary and bonus.

    Location: Paris, Brussels or Amsterdam.

    Who are we looking for?

    • 3-10 years experience in sales or stakeholder management, preferably within the energy or financial industry (short- and/or long-term markets).
    • A degree in business, engineering, or a related field.
    • Fluency in English is required in addition to French or Dutch. Speaking intermediate or fluent Italian is an asset.
    • Willingness to travel up to 30% of the time, primarily within Western Europe.
    • You are innovative, energetic and ambitious, yet collaborative and structured, with strong analytical, communication and relationship-building skills.


    Would you like to get on board?

    We would be delighted to receive your application.

    For any questions, please contact:

    pietro.rabassi@nordpoolgroup.com (Line Manager) or khblair@euronext.com (HR).

    All applications will be treated confidentially.

    31/03/2026

    • France
    • Intern and Apprentice
    • Employee

    Stage département juridique - Euronext Paris SA (Bourse de Paris) :

    Direction Juridique d'Euronext Paris SA

    La Direction Juridique assure pour le compte du groupe Euronext des missions de conseils et d’assistance juridiques tout en contribuant notamment à la bonne gouvernance du groupe Euronext. Ses missions ont trait à des expertises juridiques et réglementaires.

    Dans le cadre de ses activités, la Direction juridique recherche un/une (1) stagiaire pour une période de six (6) mois, de juillet 2026 à décembre 2026.

    Description du poste et missions principales:

    En collaboration directe avec les juristes en charge des activités propres au droit des affaires et au Corporate/M&A, la/le stagiaire aura, dans un environnement international, pour mission principale de :

    • Rédiger et commenter des contrats en français et en anglais dans des domaines variés.
    • Porter seul(e), sous la supervision et le pilotage du juriste en charge, les revues, échanges et négociations juridiques des contrats avec les équipes business, techniques et opérationnelles de la société à l’égard des contreparties.
    • Participer aux exercices de due diligence dans le cadre des opérations M&A pour le Groupe, revoir la documentation contractuelle et apporter un support aux négociations juridiques.
    • Etablir des notes juridiques sur des problématiques dans des domaines variés (droit commercial, droit boursier, droit financier, droit des sociétés, gouvernance d'entreprise).
    • Participer au secrétariat juridique et à l'organisation des conseils d'administration et des assemblées générales des diverses entités françaises du groupe.

    Profil du/de la candidat(e)

    Etudiant(e) d’une formation Bac +5 en droit des affaires et en école d'avocats (EFB, etc.) ou, idéalement, un Bac +5 accompagné d'une formation en école de commerce ou d'IEP, vous avez une première ou plusieurs expérience(s) réussie(s) en cabinet d’avocats international ou en entreprise du secteur financier, ainsi qu’une appétence accrue pour les marchés financiers.

    • Maîtrise professionnelle de l’anglais (oral et écrit) indispensable
    • Parfaite maîtrise des outils informatiques bureautiques (Word, PowerPoint et Excel)
    • Rigoureux(se), organisé(e), proactif(ve), doté(e) d'un excellent relationnel, d’une capacité d’intégration dans une équipe, et de très bonnes capacités rédactionnelles et d'analyse

    Join us as an Operational Resilience & Crisis Officer within the Risk & Compliance department, a team of more than 40 professionals in risk, business continuity management, internal control and compliance, located across our various geographies. The team is dedicated to preserving the company’s value, assets and reputation by identifying and assessing risks, implementing mitigation actions, raising awareness, and ensuring compliance with relevant regulations.

    Within this department, the Operational Risk & Business Continuity Management (BCM) team acts as the second line of defence for IT, cybersecurity, human resources, procurement and other transversal departments, while maintaining business continuity maturity across the group. You will be based in or Porto office interacting with stakeholders in all Euronext entities, including Paris, Milan, Oslo, New York, Dublin and Copenhagen.

    You will primarily be responsible for:

    • Supporting the implementation of the Euronext Group Resilience Framework, ensuring alignment with group policies and regulatory requirements (including DORA and ISO 22301).
    • Collaborating with BCM Managers across all Euronext entities to maintain a consistent and efficient approach to resilience.
    • Participating in financial sector and local authority working groups to align Euronext’s practices with industry standards.
    • Conducting Business Impact Analysis (BIA) campaigns and supporting the update of Business Continuity Plans (BCPs).
    • Designing and facilitating crisis management exercises and simulations at both local and group levels.
    • Delivering awareness sessions and training programmes to staff and dedicated functions.
    • Supporting the monitoring and improvement of physical safety standards and plans.
    • Supporting the maintenance, activation and continuous improvement of the Euronext resilience plan (disaster recovery, crisis plan, BCP).
    • Contributing to the management and coordination of crisis responses.
    • Supporting the digital operational testing strategy, providing guidance and oversight for IT, cybersecurity and business continuity testing activities in line with DORA requirements.
    • Assisting teams in defining test parameters based on critical assets identified through BIA and risk assessments.
    • Developing KPIs and conducting maturity assessments to monitor the organisation’s resilience posture.
    • Monitoring emerging risks and external threats that may impact business operations or critical services.
    • Providing analytical insights from incidents, testing results and maturity assessments to inform management decisions.

    Your profile

    • Higher education in risk management, crisis management, geopolitics, political sciences, cybersecurity or a related field.
    • Minimum two years’ experience in a related role.
    • Entry-level knowledge of IT systems, cybersecurity concepts and business continuity management frameworks.
    • Familiarity with standards and best practices such as ISO 22301, ISO 27001 and NIST.
    • Understanding of financial regulation (e.g. MiFID, DORA, NIS 2) is an advantage.
    • Fluent in English (daily use); French is an asset.
    • Strong analytical and problem-solving skills.
    • Solid understanding of resilience frameworks and standards.
    • Autonomy, proactivity and ability to summarise complex information.
    • Excellent communication and facilitation skills, especially in cross-functional contexts.
    • Proficiency with BCM tools and data analysis (Excel, Power BI or similar).
    • Ability to work collaboratively across departments and entities.

    Working with us means
    Joining a dynamic, international team committed to operational excellence and continuous improvement. You will have the opportunity to develop your expertise in risk and resilience, contribute to group-wide initiatives and interact with stakeholders across Europe and beyond.

    Apply by submitting a CV in English.


    Join Euronext – Shape capital markets for future generations.
    Euronext is the leading European capital market covering the entire capital markets value chain, from listing, trading, clearing, settlement and custody, to solutions for issuers and investors. We operate seven national stock exchanges, handling 25% of European lit equity trading. Our products include equities, FX, ETFs, bonds, derivatives, commodities and indices. Euronext also provides clearing and settlement services through Euronext Clearing and our network of Euronext Securities CSDs. In addition, Euronext runs MTS, one of Europe’s leading electronic fixed income trading markets, and Nord Pool, the European power market. The company has a diverse domestic and international client base.

    We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

    31/03/2026

    • France
    • Client services operations
    • Employee

    Join us as a Client Support Analyst!

    We are looking for a Client Support Analyst, to join the Client Support Team in Rome.

    Key accountabilities

    • Act as the central point of contact of an allocated group of clients on operational matters and ensure an efficient incident management process and escalate issues in an accurate and timely manner
    • Provide client support and follow up all questions or issues until resolution, regularly inform the client of progresses notably when in depth analysis is needed
    • Ensure compliance with Service Level Agreements and strengthen the quality framework to meet quantitative and qualitative objectives.
    • Drives continuous improvement of process and practices, assess and select improvement opportunities that provide long-term value and minimize operational risks
    • Contribute to operation enhancement projects, review of specifications and creation of terms of reference on coming products and initiatives, support to clients for the developments and tests, execution of conformance tests with the clients


    Your profile

    • Strong financial background and a good knowledge / understanding of the various activities of Euronext direct & indirect client base.
    • Prior relevant Client Services experience
    • High standards of service delivery to clients and ability to create strong relationships
    • Strong analytical and organization skills and problem-solving attitude
    • Experienced with project management and ability to monitor
    • Strong verbal communication skills both internally and externally