Our open positions at Euronext

Here you will find all the vacancies in each Euronext locations so that you are always up to date with the latest career opportunities.

If you believe you have the right skills and experience for a new advertised position, please apply.

All applications received from our employees will be carefully reviewed by Human Resources to assess whether we have the right match of in-house skills before starting an external market search to fill a vacant position.

If you have any questions, please speak to your local HR Business Partner.

09/02/2026

  • Norway
  • Product management
  • Employee

Nord Pool operates Europe’s power markets across multiple countries, enabling secure trading, clearing and settlement for energy producers and consumers. Unlike many exchanges, we run our Clearing and Settlement in-house — giving us direct control over mission-critical financial infrastructure. 

We are now looking for a Product Manager to lead the evolution of our Post Trade domain: Clearing, Settlement, Payments, Invoicing and Customer banking Onboarding. 

This is a high-impact role owning systems that move real money, serve international trading firms, and underpin European energy markets. 

You will report to the Head of Products and work closely with Engineering, Operations, Finance and Business Development. 

 

Your Mission: 

  • Own the end-to-end product strategy for Post-Trade 

  • Drive system modernisation across Clearing, Settlement and Payments 

  • Improve customer onboarding and operational efficiency 

  • Translate business and regulatory requirements into product roadmaps 

  • Partner with Engineering Leads on architecture and delivery 

  • Manage product pricing and cost awareness 

  • Explore Open Banking and real-time payments as enablers for next-generation exchange services 

  • Act as Product lead for a mission-critical part of Nord Pool’s infrastructure 

 

What success looks like 

Within 12–18 months: 

  • Faster, simpler onboarding for customers 

  • Modernised settlement workflows 

  • Clear product roadmap delivering measurable operational improvements 

  • Early adoption of Open Banking or similar technologies 

  • Strong alignment between Product, Engineering and Operations 

 

What we’re looking for 

Required 

  • Product management experience in fintech, banking, payments, settlement or financial operations 

  • Strong ownership mentality and ability to drive products from concept to production 

  • Experience working with complex systems and technical teams 

  • Stakeholder management across business and engineering 

  • International experience in B2B environments 

Nice to have 

  • Clearing & Settlement experience 

  • Open Banking / PSD2 

  • Energy trading or market infrastructure 

 

Why join Nord Pool 

  • Own core financial infrastructure used across Europe 

  • Real product authority — not a feature factory 

  • Small teams, direct access to leadership 

  • Opportunity to influence how energy markets operate 

  • Stable company with meaningful societal impact 

 

Anything else? 

At Nord Pool we value our culture and strive toward creativity so, above all else, we look for like-minded professionals who are passionate, driven and creative yet possess enough humility to be a delight to work with. 

This role will work closely with Nord Pool’s Head of Products and Chief Strategy Officer. 

The position will be filled as soon as the right candidate is found. 

About the Team

The team is in charge of Securitised Derivatives retail product development activities across the Group. The team is involved in:

  • Business Development of the warrant and certificates markets of Borsa Italiana;
  • Daily calculation and monitoring of revenues and simulation on pricing;
  • Monitoring of the regulatory changes that involve the market ecosystem;
  • Management of reports, update of website contents;
  • Monitoring the primary and secondary market trends for securitised derivatives products to help management decisions and business development strategy;
  • Clients relationship management to capture the clients needs and build up the best services.

Key Activities / Responsibilities

The selected candidate will gain direct, hands-on exposure to Senior professionals within the Capital Markets divisions of leading Investment Banking Institutions, working closely with experienced Sales & Trading and Structuring teams. The internship is designed to provide a strong technical and market-oriented skill set, significantly enhancing the candidate’s employability and career prospects in Capital Markets, Trading, Structuring and related front-office or analytical roles upon completion of the programme.

The selected candidate will be responsible for:

  • Preparation of reports, dashboards and client-facing presentations/pitches, gaining exposure to Senior figures of the Capital Markets department of Investment Banking Institutions (Equity Derivatives Sales & Traders and Cross-Asset Structured Products Sales & Traders);
  • Extraction, processing and analysis of trading volumes, number of listed products, bid-ask spreads and market trends for instruments listed on the SeDeX and Cert-X markets (Investment Certificates, Leverage Products, Covered Warrants);
  • Automation of daily operational and analytical tasks using Python and VBA, including the calculation and reconciliation of trading and listing fees;
  • Execution of the pricing process for securitised derivatives, including the implementation of pricing simulations and fee scheme scenario analysis;
  • Maintenance and development of the primary market intelligence database for KPI monitoring, trend analysis and management reporting and collaboration with Software Engineering teams to design and implement AI-based solutions for the automation of data processing, validation and analysis workflows;
  • Execution of automated listing processes on behalf of issuers, including quantitative and operational validations of product terms and market requirements;
  • Acquisition of experience on market microstructure and market model functioning, including understanding of liquidity provisions, bid-ask spreads, trading dynamics and primary and secondary market interactions.

Candidate Profile

The ideal candidate has:

  • Degree in Economics, Finance, Banking and Finance, Economics of Markets and Financial Intermediaries, Statistics;
  • Good knowledge of English (both written and spoken);
  • Experience at using different types of tools and software, in particular Microsoft Office (Python, VBA, Excel advanced, Power Point);
  • Analytical skills;
  • Basic knowledge of statistics;
  • Team working, Research skills, deadlines respect.

About Euronext

Euronext is the leading European capital market infrastructure, offering trusted and sustainable markets to drive innovation and growth. Euronext operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway, and Portugal, covering regulated equity and derivatives markets, a leading electronic fixed income trading platform, and the largest centre for debt and funds listings globally.

The Group offers a wide range of products including equities, FX, ETFs, bonds, derivatives, commodities, and advanced data services. It provides clearing through Euronext Clearing and custody and settlement services via Euronext Securities in Denmark, Italy, Norway, and Portugal. Euronext also offers technology, corporate, and data services to third parties.

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

07/02/2026

  • India
  • Software Development
  • Employee

We are seeking an experienced Dynamics 365 Senior Developer to join our Corporate Functions team in Bangalore.

This role will not only involve hands-on development but also leadership responsibilities for a growing team of developers in multiple corporate functions teams (currently 6, with plans to expand).

The ideal candidate will combine strong technical expertise with proven leadership skills to drive high-quality solutions and foster team growth.

The candidate will work closely with the D365 Functional Team, based in Bangalore, to deliver D365 projects to the entire Euronext Group in a fast-growing platform – 90% increase in usage in 2025, tripling the database size.

The D365 Corporate Functions team, based in Porto and Bangalore, is responsible for all technical decisions and promoting new technologies and modules in the D365 platform. The candidate will play a key role in the decision-making and success of Euronext's D365 CRM adoption.

Key Responsibilities

  • Leadership
    • Lead the Corporate Functions India team to guide the team to follow the process and procedures defined within the team.
    • Ensure adherence to best practices in coding, architecture, and security.
    • Mentor and guide a team of developers in India to ensure they are integrated into the team and assist with any distance-related issues.
  • Project Delivery
    • Work closely with the functional team to gather requirements and translate them into technical solutions.
    • Collaborate with the team in Porto to manage timelines and ensure deliverables meet quality standards.
  • Continuous Improvement
    • Stay updated on D365 and Power Platform advancements.
    • Drive automation and optimisation initiatives within Corporate Functions.

Required Skills & Experience

  • Technical Expertise
    • 5+ years of experience in Dynamics 365 development (CRM).
    • Strong knowledge of Power Platform, Azure services, and integration frameworks.
    • Proficiency in C#, .NET, JavaScript, and SQL.
  • Leadership
    • Previous experience leading a development team or acting as a technical lead.
    • Excellent communication and stakeholder management skills.
  • Other
    • Ability to work in an agile environment.
    • Strong problem-solving and analytical skills.

Preferred Qualifications

  • Microsoft Certified: Dynamics 365 Developer Associate or equivalent.
  • Experience in global enterprise environments.
06/02/2026

  • Portugal
  • Software Development
  • Employee

Join us as a Java Software Developer

Build reliable backend solutions for real-time trading systems.

We are looking for a Java Software Developer to join our trading technology team in Porto and contribute to the development and maintenance of high-performance trading software. Working under the guidance of senior engineers, you will support the design, development, testing, and maintenance of Java-based trading systems that power mission-critical solutions for banks, brokers, and funds.

In this role, you will contribute to reliable and scalable systems while building a strong foundation in software engineering best practices, trading technology, and real-time systems. You will collaborate closely with senior developers, analysts, QA, and DevOps teams in an environment that values learning, accountability, and continuous improvement.

Hybrid working model: 4 days per week in the office.

Why this role is exciting

  • Work on real-time, high-performance trading systems used by global financial institutions

  • Learn from experienced engineers in a collaborative, multidisciplinary team

  • Gain exposure to financial markets, trading workflows, and low-latency systems

  • Build backend services, APIs, UIs, and integration layers for mission-critical platforms

  • Grow towards full technical autonomy while contributing to meaningful products

Key Responsibilities

Software Design & Development

  • Contribute to the design, development, and maintenance of efficient and testable Java code using Spring, Spring Boot, or equivalent frameworks

  • Develop and maintain backend services, APIs, UIs, and data integration layers

  • Apply coding standards, version control practices, and documentation guidelines

  • Participate in code reviews and apply feedback to improve product quality and efficiency

  • Support product consistency and quality across releases

Quality, Accountability & Compliance

  • Design, implement, and execute automated unit, integration, and performance tests

  • Assist in debugging, troubleshooting, and resolving software issues

  • Follow internal development and delivery processes with attention to efficiency, deadlines, and compliance

  • Ensure confidentiality of proprietary code, client data, and internal methodologies

  • Write, review, and maintain technical documentation aligned with product releases

  • Deliver assigned tasks within agreed deadlines and provide regular progress updates

Collaboration & Client Success

  • Work closely with senior developers, Business Analysts, Quality Assurance Specialists, and DevOps teams

  • Understand functional and technical requirements and help translate them into effective solutions

  • Contribute actively to team objectives and continuous product improvement

  • Support the delivery of reliable, scalable solutions that meet client expectations and contribute to client satisfaction

Learning, Growth & Continuous Improvement

  • Commit to continuous professional growth through on-the-job learning and self-study

  • Develop a solid understanding of trading workflows, financial markets, and real-time system requirements

  • Stay informed about new technologies, development tools, and industry best practices

  • Show curiosity, initiative, and motivation to grow into a fully autonomous software engineer

Profile & Qualifications

Technical Skills

  • BSc in Computer Science, Engineering, or a relevant field

  • Good knowledge of Java 1.8 and object-oriented programming principles

  • Familiarity with Spring, Spring Boot, JPA/Hibernate, REST APIs, and relational databases (SQL)

  • Experience with multi-threaded, high-performance, and network programming (TCP sockets)

  • Basic knowledge of Linux environments

  • Familiarity with Agile methodologies and the Atlassian suite (Bitbucket, Jira, Confluence)

  • Familiarity with Version Control Systems and CI/CD tools (e.g. Git, Jenkins), with autonomy in debugging and profiling tools

  • Knowledge of messaging systems (Kafka, RabbitMQ) and databases (SQL, NoSQL)

  • Familiarity with containerization and orchestration tools (Docker, Kubernetes)

  • Familiarity with serialization frameworks

  • Experience with financial systems, trading workflows, or market data is a plus

Soft Skills & Mindset

  • Strong sense of accountability, responsibility, and commitment to deadlines

  • Team-oriented mindset with efficiency and product quality as guiding principles

  • Strong analytical and problem-solving skills, with attention to detail

  • Willingness to learn about financial systems, trading technology, and market workflows

  • Excellent communication and teamwork abilities

  • Fluency in English (written and spoken) and Italian is a plus

  • Commitment to confidentiality, professionalism, and continuous improvement

Apply by submitting a CV in English

    06/02/2026

    • Netherlands
    • Software Development
    • Employee

    This position is for a Software Developer in the Governance product line, responsible for software development activities of IBabs.

     

    The key accountabilities for this role are

    • Translate application storyboards and use cases into functional applications.
    • Design, build and maintain efficient, reusable, and reliable code.
    • Ensure the best possible performance, quality and responsiveness of the applications.
    • Collaborate closely with the Product Owner to ensure alignment with business requirements and meet delivery timelines.
    • Prioritize and facilitate the early resolution of client issues, ensuring adherence to agreed Service Level Agreements (SLA).
    • Conduct code reviews, contribute to critical feature designs, and ensure the overall quality of the team's deliverables.
    • Flag technical debt and areas of improvements, making sure they are properly documented and taken into account when defining priorities.
    • Implement a robust documentation system for knowledge base, onboarding, knowledge transfer, and communication in software development activities.
    • Identify bottlenecks and bugs and devise solutions to these problems.

     

     Knowledge, skills and experience required

    • Bachelor’s degree in Computer Science, Engineering, or a related field.
    • Minimum 5+ years of hands-on experience in C# and .Net/.Net Core.
    • Strong knowledge of Azure/AWS, Microservices architecture, and design patterns.
    • Strong knowledge of containerization and orchestration tools like Docker and Kubernetes.
    • Experience in frontend technologies like React.js or Angular is a strong plus.
    • Solid grasp of security best practices related to APIs and data privacy.
    • Proficiency in Agile/Scrum methodologies and a commitment to driving Agile practices within the team.
    • Comfortable with DevOps practices involving configuration management, CI/CD pipelines, Gitflow, IaC, deployment patterns among others.
    • Excellent problem-solving skills and a proactive approach to addressing challenges.
    • Proficiency in English is a must.

    The company

    Euronext Corporate Solutions, part of the Euronext Group, offers software and tailor-made advisory services spanning investor relations, communication, governance and compliance. We already supports over 4,000 organisations in more than 25 countries. As a fully integrated division of Euronext, Euronext Corporate Solutions includes all the resources to pursue its business activities and growth ambition: Revenue, Growth Marketing, Product, Technology & Operations, Client Services and Transformation. It also relies on Euronext support functions to accompany its growth.

    Find out more: www.corporatesolutions.euronext.com.

    05/02/2026

    • Portugal
    • Security Engineering
    • Employee

    We are looking for a Senior Security Engineer to join our team in Porto office. The successful candidate will play a key role in designing, implementing and maintaining security solutions to protect our organisation’s infrastructure and data. This position requires hands-on expertise with Firewalls (e.g., Fortinet, CheckPoint, Palo Alto), proxy solutions (e.g., Zscaler), Load Balancers/WAF (e.g., F5, NetScaler), as well as a strong understanding of network security, threat management and incident response.

    Key accountabilities

    • Design, deploy and manage security solutions using state of the art technologies to safeguard Euronext networks (DataCentre and offices) and cloud environments.

    • Lead security projects and initiatives, ensuring alignment with organizational security policies and compliance requirements.

    • Participate on infrastructure and business projects to define the most efficient/secure network architectures.

    • Develop and maintain security documentation, including architecture diagrams, configuration standards and operational procedures.

    • Manage 3rd party suppliers for operational effectiveness and to influence design decisions to ensure maximum business benefit is obtained from the network infrastructure;

    • Provide second line support for network infrastructure (Data Centres and offices);

    • Collaborate with Infosec, network and application teams to integrate security controls and best practices across the organization.

    • Stay current with emerging threats, vulnerabilities and security technologies, and provide recommendations for continuous improvement.


    Your profile

    • Engineering Degree;

    • At least 3 to 5 years of experience in similar functions;

    • Understanding of Data Centre Infrastructure;

    • Extensive hands-on experience with Zscaler (ZIA/ZPA), F5 (LTM/ASM), Fortinet (FortiGate /FortiSASE/FortiProxy), Check Point firewalls and/or PaloAlto firewalls.

    • In-depth knowledge of network protocols, security architectures and secure access solutions.

    • Strong understanding of cloud security, VPNs, SSL/TLS, IDS/IPS and web application firewalls.

    • Relevant certifications such as Zscaler Certified Professional, F5 Certified Technology Specialist, Fortinet NSE, Check Point CCSA/CCSE or equivalent are highly desirable.

    • Network trace analysis skills in critical and complex environments;

    • English speaking and writing;

    • Change Management process experience (ITIL).

    • Security oriented mindset;

    Soft-Skills:

    • Good verbal communications skills;

    • Excellent organizational skills;

    • Pro-active and sense of ownership;

    Borsa Italiana Spa, the company responsible for the organization and management of Italian financial markets and now part of the Euronext Group, provides an internship opportunity within the Marketing & Corporate Events Team as Marketing & Corporate Events Support.

    Key Responsibilities

    The Marketing and Corporate Events Management team requires a resource to deal with corporate events and marketing. In particular she/he will support the team in the following activities:

    • organization, logistics planning and delivery of different types of events: fairs, road shows, meetings, networking events (most of these are international)
    • marketing (website updating, coordination with external agency in order to define the communication content, operative support with the material)
    • support on the organization of internal communication’s activities
    • Events management support and events calendar update

    Candidate Profile/ Key Skills

    The ideal candidate has:

    • Master degree in Marketing, Events Management , Communications
    • Fluency in both spoken and written English
    • Knowledge of Microsoft Office Package
    • Team working attitude
    • Precision
    • Excellent organizational skills
    • Proactive approach
    • Previous experience in a similar role will be considered as a plus

    Join Euronext – Shape capital markets for future generations Euronext is the leading European capital market covering the entire capital markets value chain, from listing, trading, clearing, settlement and custody, to solutions for issuers and investors. We operate seven national stock exchanges, handling 25% of European lit equity trading. Our products include equities, FX, ETFs, bonds, derivatives, commodities and indices. Euronext also provides clearing and settlement services through Euronext Clearing and our network of Euronext Securities CSDs. In addition, Euronext runs MTS, one of Europe’s leading electronic fixed income trading markets, and Nord Pool, the European power market. The company has a diverse domestic and international client base. Find out more about us at: Euronext .com

    05/02/2026

    • Italy
    • Risk management
    • Employee

    Role profile

    Within the Risk & Compliance department, a team of more than 40 talented professionals in Risk, BCM, Internal Control and Compliance, spread across our various geographies, is ensuring to preserve the value assets and reputation of the company. Identifying and assessing risks, implementing mitigation actions, informing and raising staff and business awareness, monitoring and ensuring compliance with the appropriate regulations are the core activities embedded in our team.

    In this department, Group Resilience, Operational and Technology Risk team is covering the second line of defense function on Risk for IT, Cybersecurity, HR, Procurement and other transversal departments, as well as maintaining the appropriate Business Continuity maturity in the group. The stakeholders are located in all Euronext entities (Paris, Porto, Milan, Oslo, New York, Dublin, Copenhagen…).

    Working as a Risk Manager, the successful candidate will be engaged in all areas of the business part of Euronext group. He/She will be in direct contact with centralised and transversal departments, as well as department in Euronext entities (synchronising with other local Risk managers)

    He/She will integrate a team of Risk and BCM expert and can leverage on their expertise and knowledge of the organisation.

    Key accountabilities

    He/She will contribute in implementing the company’s policies and ensuring the consistency of the Risk Management Framework, such as:

    • Support in identifying and assessing with the business and the local coordinators (located in the operational teams, first line of defense) the various risks the company may face
    • Participate in risk review on strategic or important project, as well as on third party providers
    • Support on developing risk profiles and key risk indicators
    • Participate to GRC tool enhancement and internal dashboard (PowerBI)
    • Contribute to ad-hoc deep-dive on specific risk or transversal topics as they arise
    • Contribute to the evolution of BCM & ERM frameworks (templates, documentation…)
    • Support in promoting Risk across the group: providing training materials and performing awareness sessions to key stakeholders, supporting local coordinators in their group guidelines implementation

    Required skills and Experience

    • Minimum 3 years’ experience in a risk management or equivalent function (audit experience).
    • Demonstrated experience conducting RCSA/risk assessments, action plan monitoring and reporting activities
    • Entry-level knowledge of IT systems and cybersecurity concepts,
    • Experience within the financial sector will be a considerable benefit.
    • Experience collaborating in a multilocation / distributed team set up
    • Confortable navigating international and multicultural environment
    • Ability to articulate complex security and privacy concepts to business users.
    • strong stakeholder management skills
    • Strong communication and presentation skills with the ability to communicate effectively with all levels including senior executives, both orally and in writing.
    • Delivery focused, with an ability to synthetize and organize information
    • Excellent written and verbal communications skills.
    • Excellent organisational skills.
    • Ability to work well under pressure and prioritise workload appropriately
    • Must be able to work well alone or as part of a team
    • Fluent English required.

    Would you like an influential role where you help build and drive new Business Opportunities? And do you want to join us on our pan-European growth journey?

    Welcome to Euronext Securities  You will become part of our Norwegian company. You can look forward to a work day located in the city centre, where you will  be part of our European team within Issuance and part of the European sales organization. By joining the team you will also be part of Euronext Securities' network of CSDs, which includes Copenhagen, Porto, Oslo and Milan – being Europe's third largest CSD network.

    Responsibilities and main tasks

    The role as our Executive Client Relationship Manager involves driving new business opportunities and managing stakeholders within the issuance space.

    Clients will be both financial institutions and corporate issuers. Other very important stakeholders in the process will be law firms, arranging banks and operational entities bringing issuances to market.

    The ideal candidate will have deep expertise in capital raising processes and be highly skilled in building and maintaining client relationships. They must also be proactive in generating leads and identifying new business areas to ensure clients consider Euronext over established market competitors.

    Client Relationship Management:

    • Build, nurture, and maintain strong relationships with clients and stakeholders within capital raising, ensuring that Euronext remains top of mind for future transactions.
    • Provide expert guidance on capital raising processes, with knowledge in Debt Capital Markets (DCM), Equity Capital Markets (ECM), or related legal experience.

    Lead Generation:

    • Identify and qualify new potential clients, within the Scandinavian market, using proactive outreach methods (Conferences, phone, email, LinkedIn).
    • Manage the lead pipeline, qualifying prospects, and setting up meetings with potential clients – both solo and in cooperation with SMEs

    Market Development:

    • As Euronext is a market challenger, proactively ensure that clients engage with Euronext for capital raising services instead of choosing previous partners.

    To succeed in this role you will contribute to Euronext’s ambitious goal for growth, specifically by generating qualified leads, executing on issuance processes, and developing strong long-term client and stakeholder relationships. You will benefit from a strong background in capital raising processes, particularly in DCM or ECM, or legal expertise in these areas.

    You will report to the Head of Sales within Issuance, and be part of a European team within Issuance and part of the European sales organization.

    Experience: preferably 5-10 years in sales within finance or capital raising.

    Interested? 

    Send us your application and CV via the link as soon as possible, and no later than 4 January 2026.

    We call for interviews on an ongoing basis. Should you have any questions about the position, please feel free to contact Head of Sales - Issuance & Issuer Services Pierluigi Dimonopoli at PDimonopoli@euronext.com.

    We look forward to hearing from you! 

    04/02/2026

    • India
    • Business analysis
    • Employee

    Role Title: Senior Associate- Client Success

    Location: Bangalore/Gurgaon

    Working Hours: UK (13:30-22:30 IST / 15:00-00:00 IST) and US hours (17:30-02:30 IST / 18:30-03:30 IST [DST]), rotational UK/US shift

    Years of Experience: 7-10 years

    Role Purpose: Join a dedicated Client Success team to support business-as-usual activities and future business initiatives. The role involves supporting product usage, developing operational processes and delivering exceptional client service.

    Required Qualification: Engineering or equivalent IT degree

    Mandatory Expertise

    • Strong fundamentals in relational database management systems (RDBMS) with hands-on experience in PL/SQL, SQL Server 2008/2012/2016 (T-SQL) and exposure to deployment/source control tools (Jenkins, Octopus, SVN, GIT, TFS)

    • Excellent communication and interpersonal skills, with the ability to explain complex concepts simply and manage client expectations

    • Experience in analysing application log files and exposure to web services, APIs and SFTP processes

    • Basic understanding and prior experience in capital markets, asset management operations or investment banking

    • Demonstrates a strong appetite to learn about AI and proactively apply AI solutions to business challenges.

    Added Advantage

    • Certification in SQL or Oracle

    • Knowledge of any scripting language (Python, JavaScript, etc.)

    • Exposure to AWS or Azure cloud technologies

    Key Deliverables/Tasks

    • Support business-as-usual activities, ensuring application uptime and smooth operations, with a client centric mindset focused on anticipating client needs and providing proactive solutions

    • Troubleshoot, investigate and resolve data, application, API and SFTP issues reported by users, using thorough log analysis and complex database investigation

    • Coordinate with Asset Manager users and Brokers to understand their requirements, working on data/configuration changes and making confident decisions to enable effective solutions and high customer satisfaction

    • Own the process for data/configuration changes in the production environment, requiring strong SQL skills and analytical ability; utilise change/release management systems and suggest process improvements

    • Ensure accuracy in documenting production issues and uploading them promptly to the knowledge base

    • Work on technical implementation projects for new clients and collaborate with the implementation team on new client requirements

    • Conduct demos and training sessions for clients, maintaining a regular rhythm of communication and tracking client requests and queries

    • Collaborate with the Product Management, Account Management and Implementation teams to contribute to application stability and future vision

    • Work closely with Development and Testing teams on new product development and enhancements (e.g. via JIRA and parallel projects)

    • Peer review SQL code and provide constructive feedback to colleagues

    • Exhibit strong problem-solving and critical thinking skills, prioritising tasks effectively and adapting to high pressure situations

    • Foster collaboration and teamwork, providing feedback to peers and mentoring junior team members

    • Show a growth and learning mindset by seeking continuous improvement and new skills, and using feedback constructively

    • Apply technical troubleshooting skills, including RDBMS concepts, SQL, API/SFTP setup, log analysis, and familiarity with JSON/XML files and error codes

    Mandatory Attributes

    • Cultural awareness and inclusion, respecting diverse perspectives and adapting communication styles as needed

    • Commitment to continuous learning and professional development

    • Product and industry knowledge, with the ability to tailor solutions to client requirements and stay updated on industry developments

    • Data analysis and reporting skills, using SQL, Excel and AI tools to interpret client data and derive insights

    • Process optimisation experience, with a focus on identifying and improving inefficient workflows and implementing automation. Ability to explore the potential of AI within the role.

    • Ability to remain focused and calm under pressure, balancing urgency and accuracy

    • Strong attention to detail, consistently producing high-quality work and thoroughly reviewing tasks for precision