We are seeking a detail-oriented and proactive IT Support Engineer/Technical Support Specialist with a background in IT support to oversee and support the day-to-day IT operations of our organization. This role is ideal for someone with strong technical know-how, excellent problem-solving abilities, and a passion for delivering reliable IT solutions in a dynamic, international environment.

The successful candidate will provide L1/L2 line support and as an escalation point within the Development and Service Desk team, providing advanced technical support, and ensuring smooth IT operations across the organization. The role requires deep technical knowledge in Microsoft 365, Azure AD, and Intune, Virtualization, SharePoint Admin alongside strong problem-solving and communication skills.

The successful candidate will ensure the efficient functioning of applications, systems, and provide first/second line support to end-users. This role acts as the bridge between users, IT staff, and external vendors to maintain, upgrade, and manage software, and networks.

• Support end users and act as the first point of contact for IT queries
• Provide technical support to users for hardware, software, and network issues.
• Utilize remote support tools and IT resources to resolve incidents and fulfil service requests; document solutions and contribute to knowledge base articles.
• Maintain and monitor IT systems, networks, and infrastructure to ensure optimal performance.
• Liaise with vendors and service providers to resolve technical issues.
• Maintain documentation for IT policies, procedures, and system configurations.
• Taking ownership of escalated service desk tickets and driving issues to resolution.
• Diagnose and resolve complex hardware and software issues for a diverse employee base.
• Train business users on IT systems, tools, and security protocols as needed.
• Work independently with minimal supervision, managing priorities and tasks effectively while maintaining clear and timely communication with global teams.
• Execute project tasks using available resources, including operational IT tasks for applications owned by other IT teams.
• Demonstrate and drive a customer-focused approach in all communications with internal customers.

Education & Experience:

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• 4+ years of experience in IT support, or a similar role.
• Proven knowledge of service desk ticketing, SLAs, and ITIL processes.
• Strong knowledge of Microsoft 365, Azure, Intune, Windows Server, PowerShell
• Strong experience with Jira & Confluence for ticketing and documentation.
• Proficiency in MS Office systems.
• Familiarity with SaaS (Software as a Service) concepts.
• Excellent troubleshooting, communication, and time-management skills
• Infrastructure management experience
• Experience with Windows, networking protocols, and cloud services (e.g., Microsoft 365, Azure Microsoft).
• Experience in both cloud and hosted infrastructure
• Excellent written and verbal communication skills, necessary for effective cross-functional support.
• Proven experience providing remote support.

Technical Skills:

• Knowledge of IT systems, hardware, software, and network troubleshooting.
• Familiarity with Active Directory, Office 365, VPNs, and remote support tools.
• Understanding of cybersecurity principles and data privacy regulations (e.g., GDPR).

Soft Skills:

• Strong organizational and multitasking skills.
• Problem-solving mindset with attention to detail.
• Excellent communication and interpersonal abilities.
• Be self-motivated and able to work alone as well as part of a team.
• Ability to work independently and in a team-oriented environment.
• Strong analytical and organizational skills with excellent attention to detail.
• Effective time management skills with an ability to manage priorities is a must.
• Willingness and accountability to learn, develop and evolve within a global IT department.

Desirable Qualifications:

• Relevant certifications (e.g., CompTIA A+, Network+, ITIL, Microsoft Certified, Azure).
• Experience with help desk or ticketing systems (e.g., Jira, Service Now).

We are looking for a Senior Microsoft Stack Developer to join our Corporate Functions technology team.

This role will focus on building integrations between corporate systems and developing new applications and platforms hosted in Azure, including Web APIs, Web Apps, Azure Functions, and more.

The candidate will collaborate closely with teams based in Porto and Bangalore, working in an environment that embraces cutting-edge technologies and AI-driven automation.

• Application Development
  • Design, develop, and maintain applications using the Microsoft technology stack (.NET, C#).
  • Build and optimise Azure-hosted solutions such as Web APIs, Web Apps, and Azure Functions.
• Systems Integration
  • Develop and maintain integrations between corporate systems ensuring scalability and security.
• Innovation & Automation
  • Leverage AI tools and automation technologies, including GitHub Copilot and MCP servers, to enhance development efficiency.
• Collaboration
  • Work closely with distributed teams in Porto and Bangalore to deliver high-quality solutions.
  • Participate in code reviews, architecture discussions, and agile ceremonies.
• Continuous Improvement
  • Stay current with emerging Microsoft technologies and cloud-native patterns.
  • Advocate best practices in DevOps, CI/CD, and cloud security.

• Technical Expertise
  • 5+ years of experience in Microsoft stack development (C#, .NET Core, ASP.NET).
  • Strong experience with Azure services (Functions, App Services, API Management, Storage, etc.).
  • Proficiency in RESTful API design and integration patterns.
• Cloud & DevOps
  • Hands-on experience with CI/CD pipelines, GitHub Actions, and containerisation (Docker/Kubernetes).
• Other
  • Familiarity with AI-assisted development tools (e.g., GitHub Copilot).
  • Strong problem-solving and analytical skills.
  • Excellent communication skills for cross-location collaboration.

• Microsoft Certified: Azure Developer Associate or equivalent.
• Experience in enterprise-scale integrations and cloud-native architectures.

We are seeking a Dynamics 365 Developer to join our Corporate Functions team in Bangalore.

The candidate will work closely with the D365 Functional Team, based in Bangalore, to deliver D365 projects to the entire Euronext Group in a fast-growing platform – 90% increase in usage in 2025, tripling the database size.

The D365 Corporate Functions team, based in Porto and Bangalore, is responsible for all technical decisions and promoting new technologies and modules in the D365 platform. The candidate will have a great opportunity to develop a career in a mature team with significant experience in D365.

• Project Delivery
  • Work closely with the functional team to gather requirements and participate in the support of the current system.
  • Collaborate with the team in Porto to ensure deliverables meet quality standards.
  • Ensure adherence to best practices in coding, architecture, and security.
• Continuous Improvement
  • Stay updated on D365 and Power Platform advancements.

• Technical Expertise
  • Knowledge of Dynamics 365 development (CRM) is desirable.
  • Knowledge of Power Platform, Azure services, and integration frameworks is desirable.
  • Experience in C#, .NET, JavaScript, and SQL.
  • Excellent communication.
• Other
  • Ability to work in an agile environment.
  • Strong problem-solving and analytical skills.

Join us as a Senior C++ Developer

Shape the future of real-time trading experiences

We are looking for a Senior C++ Developer to contribute to the design, development, and maintenance of our high-performance trading software solutions in Porto. You will build reliable, low-latency, and scalable systems that power mission-critical trading operations for banks, brokers, and funds.

This role requires strong autonomy, accountability, and a commitment to product quality and client success, while promoting a culture of excellence and continuous improvement.

Hybrid working model: 4 days per week in the office

Key Responsibilities

Software Design & Development:

• Design and implement C++ software modules focused on reliability, scalability, low latency, and real-time requirements
• Write effective, scalable, high-quality code and maintain existing components
• Develop robust trading functionalities across multiple asset classes and market workflows
• Optimize system performance, memory usage, and throughput for mission-critical applications
• Ensure adherence to internal coding standards, documentation practices, and version control
• Maintain product quality and consistency across releases

Quality, Accountability & Compliance:

• Design and execute automated unit, integration, and performance tests to guarantee stability
• Proactively identify and resolve bottlenecks and defects
• Ensure compliance with coding standards, security protocols, and confidentiality obligations
• Write, maintain, and update accurate technical documentation aligned with product releases
• Deliver tasks within agreed deadlines, maintaining high standards of efficiency and professionalism

Collaboration & Client Success:

• Work closely with Product Owners and Business Analysts to translate functional requirements into technical solutions
• Prototype solutions when required
• Support QA and DevOps teams to ensure smooth deployment and reliable production performance
• Contribute to customer satisfaction through robust, maintainable, and scalable systems
• Act as a proactive partner in achieving long-term client success

Leadership, Mentorship & Continuous Improvement:

• Mentor and guide junior Developers, promoting autonomy, accountability, and technical excellence
• Encourage knowledge sharing, code reviews, and team collaboration
• Stay current with advancements in C++ and trading technology
• Stay updated on financial markets, trading workflows, and relevant technologies
• Contribute to process improvement initiatives and best practices across the development lifecycle

Profile & Qualifications

Technical Skills:

• BSc in Computer Science, Engineering, or relevant field
• Minimum 5 years of professional experience in C++ development (C++11 or later) and Python Developer for server-side solutions
• Advanced SQL skills
• Excellent programming skills, with the ability to produce technical documentation in a simple and meaningful way
• Deep knowledge of development best practices (Agile methodology and Atlassian suite: Bitbucket, Jira, Confluence) and industry-standard libraries (stdlib)
• Strong expertise in multi-threaded, high-performance, and network programming
• Solid understanding of Linux environments, Version Control Systems, and CI/CD tools (Git, Jenkins)
• Full autonomy in using debugging and profiling tools
• Familiarity with containerization and orchestration tools (Docker, Kubernetes)
• Experience with financial systems, trading workflows, or market data preferred

Soft Skills & Mindset:

• Proven sense of accountability, autonomy, efficiency, and team working
• Strong analytical and problem-solving skills, with attention to detail and product quality
• Excellent communication and teamwork abilities, with a client-first mindset
• Commitment to confidentiality, continuous learning, and professional ethics

Languages:

• Fluency in English (both written and spoken)

Why Join Us

• Work on mission-critical, low-latency trading technology
• Join a highly collaborative environment where senior engineers have real influence
• Solve complex performance and scalability challenges with modern C++
• Mentor others while continuing to grow technically

Join us as a C++ Developer

Build the next generation of real-time trading systems

We are looking for a C++ Developer to contribute to the design, development, and maintenance of our high-performance trading software solutions in Porto. You will work on reliable, low-latency, and scalable systems that support mission-critical trading operations for banks, brokers, and funds.

This role is ideal for an experienced developer who already has a solid technical foundation and is ready to take on more responsibility, ownership, and impact, while continuing to grow in a collaborative and high-performance engineering environment.

Hybrid working model: 4 days per week in the office

Key Responsibilities

Software Design & Development

• Contribute to the design and implementation of C++ software modules focused on reliability, scalability, low latency, and real-time requirements
• Write effective, scalable, and high-quality C++ code, and maintain existing components
• Develop trading functionalities across different asset classes and market workflows under the guidance of senior developers
• Support performance optimization, memory usage, and throughput improvements in mission-critical applications
• Follow internal coding standards, documentation practices, and version control guidelines
• Contribute to maintaining product quality and consistency across releases

Quality, Accountability & Compliance

• Design and execute automated unit, integration, and performance tests to ensure software stability
• Assist in identifying, debugging, and resolving defects and performance issues
• Ensure compliance with coding standards, security practices, and confidentiality requirements
• Write, maintain, and update technical documentation aligned with product releases
• Deliver assigned tasks within agreed deadlines, maintaining high standards of efficiency and professionalism

Collaboration & Client Success

• Work closely with Product Owners, Business Analysts, and senior developers to translate functional requirements into technical solutions
• Support prototyping activities when required
• Collaborate with QA and DevOps teams to ensure smooth deployments and stable production performance
• Contribute to customer satisfaction through robust, maintainable, and scalable systems
• Act as an engaged and reliable team member in achieving long-term client success

Learning, Growth & Continuous Improvement

• Continue developing technical autonomy while learning from senior engineers and tech leaders
• Participate actively in code reviews, knowledge sharing, and team collaboration
• Stay up to date with advancements in C++, development tools, and trading technology
• Build knowledge of financial markets, trading workflows, and real-time system constraints
• Contribute ideas to improve development practices and product quality

Profile & Qualifications

Technical Skills

• BSc in Computer Science, Engineering, or a relevant field
• At least 2 years of professional experience in C++ development (C++11 or later preferred)
• Experience with Python for server-side or supporting development
• Solid SQL knowledge
• Good understanding of software development best practices (Agile methodology, Atlassian suite: Bitbucket, Jira, Confluence)
• Experience with multi-threaded, high-performance, and network programming
• Working knowledge of Linux environments, Version Control Systems, and CI/CD tools (Git, Jenkins)
• Ability to use debugging and profiling tools with growing autonomy
• Familiarity with containerization tools (Docker) is a plus
• Experience with financial systems, trading workflows, or market data is a plus

Soft Skills & Mindset

• Strong sense of accountability, responsibility, and ownership
• Good analytical and problem-solving skills, with attention to detail and product quality
• Collaborative mindset, with the ability to work effectively in a team environment
• Clear communication skills and a client-oriented approach
• Commitment to confidentiality, continuous learning, and professional ethics

Languages

• Fluency in English (both written and spoken)

Apply by submitting a CV in English.

Borsa Italiana, the company responsible for the organization and management of Italian financial markets, provides a job opportunity within the Human Resources area, in the Operations Team.

Key Responsabilities

The candidate will:

• Maintain and update employees database and employees life cycle documentation based on the processes designed by the Company.
• Prepare documents and reports relating to personnel activities/data
• Assistance in payroll preparation by processing relevant data (absences, presences, leaves, etc)
• Support employees with queries/requirements
• Manage of the HR Systems (Workday,Protime) and support the submission of Local and Group people policies

Candidate Profile
The ideal candidate has:

• Master Degree in Humanities or Economics;
• Good knowledge of English (both written and spoken);
• Experience at using different types of tools and software (Microsoft Office);
• Previous experience in similar role or HR Master will be considered as a plus;
• Good analytical and organizational skills;
• Team working and smart thinking attitude

Join Euronext – Shape capital markets for future generations Euronext is the leading European capital market covering the entire capital markets value chain, from listing, trading, clearing, settlement and custody, to solutions for issuers and investors. We operate seven national stock exchanges, handling 25% of European lit equity trading. Our products include equities, FX, ETFs, bonds, derivatives, commodities and indices. Euronext also provides clearing and settlement services through Euronext Clearing and our network of Euronext Securities CSDs. In addition, Euronext runs MTS, one of Europe’s leading electronic fixed income trading markets, and Nord Pool, the European power market. The company has a diverse domestic and international client base. Find out more about us at: Euronext .com

Role Title: Senior Associate- Client Success

Location: Bangalore/Gurgaon

Working Hours: UK (13:30-22:30 IST / 15:00-00:00 IST) and US hours (17:30-02:30 IST / 18:30-03:30 IST [DST]), rotational UK/US shift

Years of Experience: 7-10 years

Role Purpose: Join a dedicated Client Success team to support business-as-usual activities and future business initiatives. The role involves supporting product usage, developing operational processes and delivering exceptional client service.

Required Qualification: Engineering or equivalent IT degree

Mandatory Expertise

• Strong fundamentals in relational database management systems (RDBMS) with hands-on experience in PL/SQL, SQL Server 2008/2012/2016 (T-SQL) and exposure to deployment/source control tools (Jenkins, Octopus, SVN, GIT, TFS)

• Excellent communication and interpersonal skills, with the ability to explain complex concepts simply and manage client expectations

• Experience in analysing application log files and exposure to web services, APIs and SFTP processes

• Basic understanding and prior experience in capital markets, asset management operations or investment banking

• Demonstrates a strong appetite to learn about AI and proactively apply AI solutions to business challenges.

Added Advantage

• Certification in SQL or Oracle

• Knowledge of any scripting language (Python, JavaScript, etc.)

• Exposure to AWS or Azure cloud technologies

Key Deliverables/Tasks

• Support business-as-usual activities, ensuring application uptime and smooth operations, with a client centric mindset focused on anticipating client needs and providing proactive solutions

• Troubleshoot, investigate and resolve data, application, API and SFTP issues reported by users, using thorough log analysis and complex database investigation

• Coordinate with Asset Manager users and Brokers to understand their requirements, working on data/configuration changes and making confident decisions to enable effective solutions and high customer satisfaction

• Own the process for data/configuration changes in the production environment, requiring strong SQL skills and analytical ability; utilise change/release management systems and suggest process improvements

• Ensure accuracy in documenting production issues and uploading them promptly to the knowledge base

• Work on technical implementation projects for new clients and collaborate with the implementation team on new client requirements

• Conduct demos and training sessions for clients, maintaining a regular rhythm of communication and tracking client requests and queries CONFIDENTIAL

• Collaborate with the Product Management, Account Management and Implementation teams to contribute to application stability and future vision

• Work closely with Development and Testing teams on new product development and enhancements (e.g. via JIRA and parallel projects)

• Peer review SQL code and provide constructive feedback to colleagues

• Exhibit strong problem-solving and critical thinking skills, prioritising tasks effectively and adapting to high pressure situations

• Foster collaboration and teamwork, providing feedback to peers and mentoring junior team members

• Show a growth and learning mindset by seeking continuous improvement and new skills, and using feedback constructively

• Apply technical troubleshooting skills, including RDBMS concepts, SQL, API/SFTP setup, log analysis, and familiarity with JSON/XML files and error codes

Mandatory Attributes

• Cultural awareness and inclusion, respecting diverse perspectives and adapting communication styles as needed
• Commitment to continuous learning and professional development
• Product and industry knowledge, with the ability to tailor solutions to client requirements and stay updated on industry developments
• Data analysis and reporting skills, using SQL, Excel and AI tools to interpret client data and derive insights
• Process optimisation experience, with a focus on identifying and improving inefficient workflows and implementing automation. Ability to explore the potential of AI within the role.
• Ability to remain focused and calm under pressure, balancing urgency and accuracy
• Strong attention to detail, consistently producing high-quality work and thoroughly reviewing tasks for precision

Job Profile

Are you ready to launch your career in the heart of Europe’s financial markets? Join our index sales team as a client services associate, based in London or Amsterdam.

You will play a key role to support the commercial success of Euronext’s index products by managing client relationships, overseeing revenue operations and ensuring smooth execution of contracts and processes. You will learn from experienced professionals in a fast-paced, multi-cultural environment.

You will be primarily responsible for:

• Acting as the main contact for client enquiries and internal requests, providing prompt and professional support.
• Managing client onboarding, including contract review and set-up on relevant systems.
• Supporting clients and colleagues with questions about contracts, commercial terms and index products.
• Assisting with revenue operations, including monthly reporting and account reconciliations.
• Making sure our reporting and contractual processes are accurate and efficient.
• Supporting teams across business development, finance, legal and marketing on exciting index product projects.
• Suggesting new ideas to improve how we work and enhance the client experience.
• Building strong relationships with clients and colleagues from across Europe.

Your profile:

• Bachelor’s degree in economics, finance, business or a related field.
• Fluent in English (spoken and written); another European language is a plus.
• Experience in client service, account management or financial operations.
• Strong communication and relationship-building skills.
• Good analytical skills and attention to detail.
• Comfortable using Microsoft Excel and other reporting tools.
• Team player who thrives in a multicultural environment.
• Organised, proactive and eager to learn.

Joining us means:

• The opportunity to work in a leading international organization at the forefront of financial markets.
• A collaborative and professional work environment that values initiative and growth.
• Exposure to a broad network of internal stakeholders and global clients.
• Competitive compensation and opportunities to develop your skills and grow your career in the European capital markets.

Apply by submitting a CV in English.

Join Euronext – Shape capital markets for future generations.
Euronext is the leading European capital market covering the entire capital markets value chain, from listing, trading, clearing, settlement and custody, to solutions for issuers and investors. We operate seven national stock exchanges, handling 25% of European lit equity trading. Our products include equities, FX, ETFs, bonds, derivatives, commodities and indices. Euronext also provides clearing and settlement services through Euronext Clearing and our network of Euronext Securities CSDs. In addition, Euronext runs MTS, one of Europe’s leading electronic fixed income trading markets, and Nord Pool, the European power market. The company has a diverse domestic and international client base.

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Business Management Associate

Location: Paris       
Start date: As soon as possible  
Entity: MTS France 
Contract type: Full-time, permanent

Introduction
Join MTS France as a Business Management Associate and play a key role supporting the Executive Director across strategic and operational activities. Based in Paris, you will contribute to the efficient running of market operations, company administration and governance, as well as managing relationships with market participants and issuers. You will also support compliance activities and facilitate effective communication across the organisation.

You will be primarily responsible for:    

-      Supporting the day-to-day market operations of MTS France, including monitoring market activity, listing of financial instruments and allocation of market making requirements.

-      Acting as a first point of contact for daily operational requests from market participants, the French Debt Management Office and the Primary Dealer Market Committee, liaising with other Group departments such as MTS Sales, MTS Technology, MTS Client Services, MTS Monitoring and Post-Trading.

-      Assisting in the preparation of market data analyses, reports and presentations to support internal teams and external stakeholders.      

-      Supporting compliance-related activities, including preparing reports and coordinating with regulators and Euronext Group control functions (Risk, Corporate Compliance, Internal Control, Internal Audit and Legal).       

-      Coordinating relationships with external auditors.     

-      Assisting with administrative and financial processes, such as budgeting support, treasury management, invoicing follow-up and basic financial reporting.

Your profile

-      Master’s degree in finance, economics, business or a related field, with a strong understanding of financial markets and proficiency in statistics.

-      Strong analytical and problem-solving skills, with an interest in data analysis.

-      Excellent written and communication skills in French and English.

-      Highly organised, self-motivated and able to manage multiple tasks simultaneously.

-      Detail-oriented while keeping a clear view of overall objectives and priorities.

-      Ability to work both independently and collaboratively within a team.

-      Comfortable partnering with different departments to achieve common goals.

-      Proficient in Excel and Microsoft Office applications.

-      Able to work effectively under pressure and adapt to a fast-paced environment.

Working with us means

Joining a dynamic and collaborative team at the heart of European capital markets.

Developing your skills in a fast-moving, international environment.        

Contributing to the efficient functioning of market operations and governance.

Building relationships with a wide range of stakeholders.

Apply by submitting a CV in English or French.

Description of the company   
Join Euronext – Shape capital markets for future generations.      
Euronext is the leading European capital market covering the entire capital markets value chain, from listing, trading, clearing, settlement and custody, to solutions for issuers and investors. We operate seven national stock exchanges, handling 25% of European lit equity trading. Our products include equities, FX, ETFs, bonds, derivatives, commodities and indices. Euronext also provides clearing and settlement services through Euronext Clearing and our network of Euronext Securities CSDs. In addition, Euronext runs MTS, one of Europe’s leading electronic fixed income trading markets, and Nord Pool, the European power market. The company has a diverse domestic and international client base.

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.