Role Summary:

As a successful Event Manager Webinars & Webcasts, you will play an essential role in the customer experience as you will have a direct impact on the success of our customers webinars and it effective on respective audiences.

Key Accountabilities:

• Be the contact person for our clients and production team with regards to webinars & webcasts.
• Be or quickly become a specialist in the field of communication within Webcasting;
• Be a trusted advisor to our customers within various fields. You know how to best reach the audience and provide key tips and tricks to our clients
• Provide assistance and comfort, you understand that being in front of the camera can be intimidating and know exactly how to put clients at ease
• Inspire and guide the customers on a C-level through the entire process;
• Manage/coordinate the internal and external suppliers on the day of the event to make it a success;
• Encodes projects when necessary;
• Identify new market developments and translate those internally.

Your profile:

• Experience in project management in a corporate environment
• Adaptable and able to maintain a good project overview
• Strive to achieve the best result together with the client, strong customer support skills
• Be client-oriented and work as a strong team with your colleagues
• Good command of English and the language of the country where you are based in
• Excellent communicative and organizational skills
• Flexible, proactive, result and service-focused
• Broad knowledge of Information Communication Technologies

Euronext Corporate Services

Euronext Corporate Services, is at the core of Euronext’s Growth for Impact 2024 strategy. It has delivered €46m of revenue in 2023, growing +12% vs 2022, being one of the most important growth engine of the Group.

Euronext Corporate Services already serves more than 4,500+ clients including over 1000 listed companies, private companies, advisors and public organisations. Clients are located across all Euronext markets (Belgium, France, Italy, Ireland, Netherlands, Norway Portugal,) but also beyond (e.g. UK, Germany, Sweden, Denmark, Finland, Spain).

The team is composed of over 170 professionals across Europe. They help listed companies make the most effective use of capital markets, and support private and public organisations run more efficiently.

Euronext Corporate Services already serves more than 4,500+ clients including over 1000 listed companies, private companies, advisors and public organisations. Clients are located across all Euronext markets (Belgium, France, Italy, Ireland, Netherlands, Norway Portugal,) but also beyond (e.g. UK, Germany, Sweden, Denmark, Finland, Spain).

This unique and comprehensive value proposition is articulated around three main pillars:

• Governance services: To public and private organizations we provide our board portal solution “iBabs” to help secure, organize and run board meetings more efficiently (save time preparing agendas and board packs, collaborate easily with annotations, voting, meeting summaries).Our advanced video technology allows you to easily broadcast your meetings, from webinars, townhalls and studio events, we provide the right solution
• Investor relations and communication services: we help our clients to increase their visibility, engagement and international coverage with shareholders, investors and all stakeholders with leading digital communications and streaming solutions. We also provide flexible and customized market data components for Investor Relations websites of listed companies. Our IR.Manager tool provides a complete and intuitive IR management and targeting platform for corporate IR teams to professionalize the workflow and engagement. Our advisory team provides high-touch advisory, ESG advisory, market intelligence and decision making analytics for listed companies willing to be more active on capital markets.
• Compliance services : our ComplyLog products helps companies simplify their EU regulatory duties, speed up workflows and ensure compliance by automating the management of inside information and insider lists for both issuers and their professional advisors ensuring compliance with the European Market Abuse Regulation (MAR).

Euronext Corporate Services is a fully integrated division of Euronext, including all the resources to pursue its business activities: Revenue, Growth Marketing, Product, Technology & Operations, Client Services and Transformation. It also relies on Euronext support functions to accompany its growth.

Summary of the role

At Company Webcast, we believe in the power of collaboration, continuous learning, and the drive to make a real impact. As a Pre- & Post-Sales Support Specialist, you’ll be at the heart of bridging the gap between our sales efforts and customer success, playing a pivotal role in delivering exceptional experiences for our clients while contributing to their long-term growth.

You’ll work with dynamic team, building relationships, offering valuable insights, and helping shape the future of our products. Your expertise will empower our clients, and your voice will be heard as we work together to make a difference.

You will alongside passionate colleagues in sales, marketing, and product development to ensure cohesive strategies that prioritize client success

We are proud to offer an inclusive and supportive environment where your contributions are valued. Join us and be part of a company that values your strengths and support your growth.  

Key Responsibilities

• Client-Focused Presentations & Demonstrations: Develop and deliver engaging, client-centric presentations and product demos, ensuring our solutions align with their specific needs and business goals.
• Collaborative Proposal & Bid Preparation: Work closely with the sales and technical teams to craft tailored proposals, bids, and quotes that resonate with client objectives.
• Technical Product Insights: Provide in-depth product specifications, technical insights, and customized recommendations to highlight product features, benefits, and unique value propositions.
• Client & Market Needs Analysis:  Build strong, empathetic relationships with clients, identifying their pain points, business objectives and aspirations proactively to help position our products as essential to the achievement of their business objectives.
• Market Research:  Stay ahead of industry trends (e.g., Pension Funds) by conducting research and collaborating with the marketing team to ensure our outreach strategies are aligned with market needs and deliver maximum impact.

• Client Onboarding & Training:  Ensure a seamless onboarding experience by guiding clients through setup and training, fostering long-term success and satisfaction with our products.
• Customized Solution Design:  Partner with clients to understand their specific needs and co-create solutions that enhance their experience and maximize product value.
• Implementation Support:  Offer hands-on assistance during product implementation, ensuring clients are confident, well-prepared, and supported as they integrate our solutions into their business.

• Continuous Learning:  Stay up-to-date on product updates, feature rollouts, and industry trends to ensure that you are always providing the most current and relevant information to clients.

Knowledge, Skills and Experience Required

• Educational Background: Bachelor’s degree in Business, Marketing, Communications, or a related field.
• Experience: Minimum 3-5 years in a pre-sales, post-sales, or client-facing role, ideally within a technology or SaaS environment.
• Technical Skills: Familiarity with CRM software, presentation tools (e.g., PowerPoint, Power BI), and proposal management software. Ability to quickly learn and articulate product functionalities.
• Communication Skills: Exceptional written and verbal communication skills, with the ability to clearly explain complex concepts to diverse audiences in English and Dutch.
• Analytical Skills: Strong analytical and problem-solving skills, with a focus on identifying client needs and translating them into tailored solutions.
• Customer-Centric Mindset: Demonstrated commitment to understanding and supporting client objectives and building strong, lasting relationships.
• Adaptability & Resilience: Ability to handle changing priorities, meet tight deadlines, and thrive in a fast-paced, dynamic environment.
• Project Management Skills: Organized and detail-oriented, with the ability to manage multiple client projects and deadlines effectively.

Company Webcast has been successfully active for more than 15 years and has great growing ambitions. The working atmosphere is positive and energetic and our principal aim is to ensure the satisfaction of both clients and employees.

We look forward to meeting suitable candidates! For this post we offer a good salary and benefits package, including a motivational bonus scheme, car, laptop and mobile phone

Role Summary:

As a successful Event Manager Webinars & Webcasts, you will play an essential role in the customer experience as you will have a direct impact on the success of our customers webinars and it effective on respective audiences.

Key Accountabilities :

•Be the contact person for our clients and production team with regards to webinars & webcasts.

•Be or quickly become a specialist in the field of communication within Webcasting;

•Be a trusted advisor to our customers within various fields. You know how to best reach the audience and provide key tips and tricks to our clients

•Provide assistance and comfort, you understand that being in front of the camera can be intimidating and know exactly how to put clients at ease

•Inspire and guide the customers on a C-level through the entire process;

•Manage/coordinate the internal and external suppliers on the day of the event to make it a success;

•Encodes projects when necessary;

•Identify new market developments and translate those internally

Your profile:
• Experience in project management in a corporate environment
• Adaptable and able to maintain a good project overview
• Strive to achieve the best result together with the client, strong customer support skills
• Be client-oriented and work as a strong team with your colleagues
• Good command of English and the language of the country where you are based in
• Excellent communicative and organizational skills
• Flexible, proactive, result and service-focused
• Broad knowledge of Information Communication Technologies

Euronext Corporate Services

Het team van Euronext Corporate Services bestaat uit meer dan 180 professionals die een sterke lokale aanwezigheid in heel Europa combineren met een diepgaand begrip van wereldwijde kapitaalmarkten. Ze helpen organisaties, zowel beurgenoteerde als niet-beursgenoteerde, privé en publiek, om optimaal gebruik te maken van kapitaalmarkten en efficiënter te opereren.

Euronext Corporate Services bedient al meer dan 4.500+ klanten, waaronder meer dan 1000 beursgenoteerde bedrijven, private bedrijven, adviseurs en publieke organisaties. Onze klanten zijn gevestigd in alle Euronext-markten (België, Frankrijk, Italië, Ierland, Nederland, Noorwegen, Portugal), maar ook daarbuiten (bijv. VK, Scandinavië, Spanje, Duitsland).

Euronext Corporate Services biedt de volgende oplossingen:

• Governance: Onze Board Portal oplossing "iBabs" helpt organisaties om vergaderingen veiliger, georganiseerder en efficiënter te laten verlopen (tijd besparen bij het voorbereiden van agenda's en documenten, gemakkelijk samenwerken met aantekeningen, stemmingen, samenvattingen).
• Communicatie: Wij zijn marktleider in Webinars en Webcastdiensten voor financiële resultaten, interne communicatie, marketing en externe communicatie met onze oplossing Company Webcast. We helpen onze klanten om hun zichtbaarheid, betrokkenheid en internationale dekking te vergroten.
• Compliance: Onze ComplurLog en Klokkeluiders producten bieden een oplossing voor het automatiseren van het beheer van insider-informatie en insiderlijsten. Ons oplossing heeft tot doel tijd te besparen en te zorgen voor naleving van de Europese Verordening Marktmisbruik (MAR).
• Investor Relations: Ons adviesteam biedt hoogwaardig advies, marktintelligentie en besluitvormingsanalyse voor beursgenoteerde bedrijven die actiever willen zijn op de kapitaalmarkten. Onze IR.Manager-tool biedt een complete en intuïtieve IR-management- en targetingplatform voor bedrijfs-IR-teams om het werkproces en de betrokkenheid te professionaliseren.

Functieomschrijving

Wij zijn op zoek naar een Account Executive, die bereid is tussen Capelle aan den IJssel en Amsterdam te reizen, met een sterk netwerk binnen de Investor Relations. Je adviseert onze klanten bij het behalen van hun communicatiedoelen door van onze diensten gebruik te maken. Company Webcast heeft haar activiteiten op drie taken gericht, namelijk Stakeholder Communicatie (Investor Relations), Interne Communicatie en Marketing Communicatie.

Jouw taken

• Inkomstenbeheer

Verantwoordelijk voor het ontwikkelen en onderhouden van inkomsten (waarvan bij enige regelmaat) door bij bestaande en nieuwe klanten in te spelen op de waarde van elk SaaS-product.

• Relatiebeheer

Het leggen van strategische en tactische contacten op managementniveau (waaronder hoofden van Investor Relations, Marketing & Communicatie, Verkoop & Inkoopafdelingen) via klantennetwerken en andere kanalen.

• Product- & marktontwikkeling

Opbouwen van specifieke branchekennis voor de verschillende formats. Signaleren van marktontwikkelingen en deze vertalen naar (outbound) verkoopactiviteiten.

• Succes klanten

Het motiveren van klanten op basis van klanteisen en -doelstellingen om webcasting strategisch in te zetten en zorgen voor optimale interne communicatie om zo het succes voor de klant te realiseren. Identificeren van ‘cross-selling’ mogelijkheden van partneroplossingen, andere Corporate Service producten en andere landen binnen Europa.

• Administratie

Het opstellen, beheren en opvolgen van offertes en contracten. Je bent ook verantwoordelijk voor het afhandelen van de facturatie binnen jouw portefeuille. Je zorgt voor een goede interne en externe communicatie voor een optimale dienstverlening.

Geïntegreerde en uitgebreide waardepropositie

Interactie met interne stakeholders van Euronext, Euronext Corporate Services en Company Webcast. Je zorgt ervoor dat het webcast waardevoorstel volledig geïntegreerd is met de andere producten van Euronext Corporate Services. Deze verantwoordelijkheden beschrijven alleen de belangrijkste activiteiten en zijn niet volledig. Ze zijn afhankelijk van het expertiseniveau en de lopende projecten.

Jouw profiel

Je hebt kennis en ervaring op het gebied van verkoop en accountmanagement in een zakelijke omgeving. Uitstekende communicatieve vaardigheden en ervaring als contactpersoon op managementniveau zijn de belangrijkste eigenschappen waar we naar op zoek zijn. Ervaring in het beheren en aansturen van de business voor een specifieke regio/gebied.

Euronext Corporate Services

Euronext Corporate Services, is at the core of Euronext’s Growth for Impact 2024 strategy. It has delivered €46m of revenue in 2023, growing +12% vs 2022, being one of the most important growth engine of the Group.

Euronext Corporate Services already serves more than 4,500+ clients including over 1000 listed companies, private companies, advisors and public organisations. Clients are located across all Euronext markets (Belgium, France, Italy, Ireland, Netherlands, Norway Portugal,) but also beyond (e.g. UK, Germany, Sweden, Denmark, Finland, Spain).

The team is composed of over 170 professionals across Europe. They help listed companies make the most effective use of capital markets, and support private and public organisations run more efficiently.

Euronext Corporate Services already serves more than 4,500+ clients including over 1000 listed companies, private companies, advisors and public organisations. Clients are located across all Euronext markets (Belgium, France, Italy, Ireland, Netherlands, Norway Portugal,) but also beyond (e.g. UK, Germany, Sweden, Denmark, Finland, Spain).

This unique and comprehensive value proposition is articulated around three main pillars:

• Governance services: To public and private organizations we provide our board portal solution “iBabs” to help secure, organize and run board meetings more efficiently (save time preparing agendas and board packs, collaborate easily with annotations, voting, meeting summaries).Our advanced video technology allows you to easily broadcast your meetings, from webinars, townhalls and studio events, we provide the right solution
• Investor relations and communication services: we help our clients to increase their visibility, engagement and international coverage with shareholders, investors and all stakeholders with leading digital communications and streaming solutions. We also provide flexible and customized market data components for Investor Relations websites of listed companies. Our IR.Manager tool provides a complete and intuitive IR management and targeting platform for corporate IR teams to professionalize the workflow and engagement. Our advisory team provides high-touch advisory, ESG advisory, market intelligence and decision making analytics for listed companies willing to be more active on capital markets.
• Compliance services : our ComplyLog products helps companies simplify their EU regulatory duties, speed up workflows and ensure compliance by automating the management of inside information and insider lists for both issuers and their professional advisors ensuring compliance with the European Market Abuse Regulation (MAR).
• Euronext Corporate Services is a fully integrated division of Euronext, including all the resources to pursue its business activities: Revenue, Growth Marketing, Product, Technology & Operations, Client Services and Transformation. It also relies on Euronext support functions to accompany its growth.

Job summary

As a Webcast Technician you deliver an event from a technology perspective in one of our studios or on site at one of our customers. As Webcast Technician you will play an essential role in Company Webcast as the person will have a direct impact on the success of customers’ webinars and webcasts.

Your key accountabilities

• Carry out successful customer events in one of our studios, or on site (webinars/webcasts).
• You will coordinate webcast production, which includes managing various aspects of the event such as scheduling, management of the projects when needed, technical setup, content integration.
• Guide the customers through the entire operational process.
• Working with C-level in some projects.
• When technical issues arise during a webcast, you’ll troubleshoot streaming audio and video problems. Your ability to diagnose and resolve issues promptly is essential.
• Coordinate local suppliers and technical teams involved in the solution
• Depending on the project, responsible for the successful deployment of solutions for a broad range range of organisations (private and public, large and small)
• Install and configure encoders at our customers
• Identify needs and market developments
• Responsible for good internal and external communication

Your profile

As a successful Webcast Technician, you are a problem solver by nature and have a flexible mindset to support customer needs. You strive to achieve the best result together with your colleagues. You are client-oriented, technical savvy and a true team player.

• working experience with streaming video/online video, audio-visual industry, TV broadcast or video conferencing
• Strong working knowledge and experience with equipment such as Newtek Tricaster Elite versions 1 & 2 in Chroma key studio settings.
• Knowledge of encoders and installation / configuration.
• Work experience in the area of project and resource planning.
• Being organized is second nature to you. You not only know what needs to be done, you know exactly when and how. Multitasking needs to be a strong prevalent competency.
• Be able to perform under pressure; whether there are large scale technical difficulties or last minute emergencies; you don’t scare easily and are always up for a challenge!
• Good command of English and the language of the country where you are based in
• Strive to achieve the best result together with the customer, strong customer support skills
• Be customer oriented and work as a strong team with your colleagues
• Excellent communicative and organizational skills
• Flexible, proactive, result and service-focused
• Willing to work alternating shifts (morning, afternoon, evening)
• Broad knowledge of Information Communication Technologies
• Basic understanding of IP networks and establishing network connections on site
  experience with setting up 4 and 5G connections
• Troubleshooting Windows 10 on the fly
• Experience with RTMP streaming and setting up site to site connections using NDI protocol and stream with OBS Studio
• Knowledge of audio and mixing audio on a console (microphones and routing)
• Managing Virtual conference rooms using products such as Kinly and MS Teams

Key Accountabilities

Na een gedegen inwerktraject ga je aan de slag voor onze klanten, deze bevinden zich met name binnen de gemeentelijke en overheidsmarkt. Tijdens de werkzaamheden ben je verantwoordelijk voor;

·         Een gedegen voorbereiding van de Webcast. Dit betekent controleren of de medewerkers van de klant de Webcast op de juiste manier hebben aangemaakt en of alle informatie beschikbaar is zodat jij zonder problemen je werkzaamheden kan verrichten. Daarnaast controleer je of er een internetverbinding actief is en of er beeld en geluid is. Mochten hier problemen aan het licht komen dan kan je terugvallen op onze support afdeling met technische experts;

·         Het bedienen van de Webcast. Hiermee bedoelen wij het starten, meeklikken van actieve agendapunten en sprekers, commentaar ingeven tijdens een schorsing en het stoppen van een Webcast/ Mochten er tijdens een live-uitzending problemen zijn dan stel je de medewerkers van de klant op hun gemak en neem je contact op met onze support afdeling om te zien of het probleem is op te lossen. Communiceer proactief met de medewerkers van de klant zodat zij weten wat de status is;

·         De sprekersindexatie. Deze dient binnen 48 uur opgeleverd te worden. Aan de hand van onze editor ben jij in staat om nauwkeurige sprekers-aanpassingen te doen in ons systeem zodat onze klanten tevreden zijn met het eindresultaat en probleemloos een vergadering kunnen terugkijken;

Knowledge, Skills and Experience Required

·         Kwaliteit en Inzet: Gedreven om een goed resultaat te bereiken, hoge eisen stellend aan zichzelf en de output;

·         Samenwerken: Zoekt samenwerking met anderen en levert een actieve bijdrage in het formuleren en behalen van gemeenschappelijke doelen;

·         Verantwoordelijkheid: Het onvoorwaardelijk nakomen van afspraken zowel intern als extern (follow-up), zich op een loyale en betrokken wijze inzetten voor de organisatie en onze klanten. Zich verantwoordelijk voelen voor eigen handelen en daarop aangesproken kunnen worden;

·         Servicegericht: Pittige en enthousiaste persoonlijkheid met een servicegerichte instelling;

·         Afspraken nakomen: Afspraak is afspraak voor onze klanten en voor ons in de organisatie.

·         Stressbestendig: In staat om te kunnen gaan met onverwachte situaties.

Voor het uitoefenen van deze functie zal bij de sollicitatie worden gevraagd om een VOG (Verklaring Omtrent Gedrag). Deze kan uiteraard gedeclareerd worden bij Company Webcast.

Please note : Euronext is always looking for new talents: you can submit a spontaneous application.

Euronext Corporate Services

As part of its strategic plan, Euronext has engaged into the development of a complete service offering to listed companies. Euronext Corporate Services offers innovative solutions and tailor-made advisory services to support the listed companies’ journey on the capital markets. 

The Euronext Corporate Services team is composed of over 180 professionals that combine a strong local footprint across Europe with a deep understanding of global capital markets. They help organisations, both listed and non-listed, private and public, make the most effective use of capital markets and run more efficiently.

Euronext Corporate Services already serves more than 4,500+ clients including over  1000 listed companies, private companies, advisors and public organisations. Our clients are located across all Euronext markets (Belgium, France, Italy, Ireland, Netherlands, Norway Portugal,) but also beyond (e.g. UK, Nordics, Spain, Germany).

This unique and comprehensive value proposition is articulated around four main pillars:

• Governance : Our board portal solution “iBabs” help organizations to secure, organize and run board meetings more efficiently (save time preparing agendas and board packs, collaborate easily with annotations, voting, meeting summaries).
• Communication : We are the market leader in webinars and webcasts services for financial results, internal communication, marketing and external communication with our solution Company Webcast. We help our clients to increase their visibility, engagement and international coverage. We also provide flexible and customized market data components for Investor Relations websites of listed companies.
• Compliance : Our InsiderLog products offer a solution to automate the management of inside information and insider lists for both issuers and their professional advisors. Our tool aims to save time and ensure compliance with the European Market Abuse Regulation (MAR).
• Investor Relations : Our Advisory team provides high-touch advisory, market intelligence and decision making analytics for listed companies willing to be more active on capital markets. Our IR.Manager tool provides a complete and intuitive IR management and targeting platform for corporate IR teams to professionalize the workflow and engagement.

Euronext Corporate Services is a fully integrated division, including all the resources to pursue its business activities: Sales, Marketing, Client Excellence, Product, Technology.

About Company Webcast

Company Webcast is looking for anenthusiastic and motivated Event Managers who wants to join our team. Company Webcast, based in Capelle aan den IJssel, provides high-end webcast and webinar solutions to more than 700 corporates and local governments, through a state-of-the-art platform using the most advanced technology. We offer flexible and tailor-made formats, depending on the customers’ needs, i.e. video or audio webcasts on location, conference call webcasts, highly interactive professional studio webcasts and self-service webinar licences. Since February 2017, Company Webcast is part of the Euronext group and operates studios in Capelle aan den IJssel, Amsterdam, Brussel, Paris, London, Milan and Frankfurt. As a successful event manager, you will play an essential role in Company Webcast as you will have a direct impact on the success of our customers’ webinars and webcasts. For many of our customers, the webinar world is new and you will be the one who helps them through all the processes and makes them feel at ease.

About the role

Your key accountabilities

• You step in right after the sale is closed.
• Guide the customers through the entire operational and logistical process.
• Inspire the customer with Company Webcasts’ tips & tricks’ that help customers success.
• Working with C-level in some projects.
• Coordination of the technical crew (director, producer, support) or any other supplier.
• Help us identify new market developments so we can stay future proof for our customers.
• Be a trusted advisor to our customers.
• Have a commercial/professional attitude, highly customer-oriented.

Your profile

As a successful event manager, you are able to keep several balls in the air simultaneously and maintain a good overview. You strive to achieve the best result together with the client. You are client-oriented, creative and a true team player.

• At least a higher professional level (Bachelor)
• Work experience in the area of project management.
• Experience with streaming video/online video, audio-visual industry, TV broadcast or video conferencing
• Excellent communicative and organisation skills.
• Used to work on different projects at the same time.
• Team player with perseverance.
• Pro-active, result-driven and flexible.
• A proven track record of managing projects like a pro (do whatever is necessary to exceed customers expectations).
• Fluent in English.
• Depending of the country: Dutch (Netherlands and Belgium) or French (Belgium and France) are also mandatory
• For the Netherlands: open to travel within the country (5%)
• Willing to work alternating shifts (morning, afternoon, evening)
• Desire to grow yourself, and the company.

What we offer

• Ownership of your own projects.
• You will work with many different leading (international) companies.
• A great team of Event Managers.
• An international work environment.

Possible locations

• Paris
• Brussels
• Rotterdam