Careers

internship description

Key accountabilities
• Act as the central point of contact of an allocated group of clients on operational matters and ensure an efficient incident management process and escalate issues in an accurate and timely manner
• Provide client support and follow up all questions or issues until resolution, regularly inform the client of progresses notably when in depth analysis is needed
• Ensure compliance with Service Level Agreements and strengthen the quality framework to meet quantitative and qualitative objectives.
• Drives continuous improvement of process and practices, assess and select improvement opportunities that provide long-term value and minimize operational risks
• Contribute to operation enhancement projects, review of specifications and creation of terms of reference on coming products and initiatives, support to clients for the developments and tests, execution of conformance tests with the clients

Your profile
• Strong financial background and a good knowledge / understanding of the various activities of Euronext direct & indirect client base.
• Prior relevant Client Services experience
• High standards of service delivery to clients and ability to create strong relationships
• Strong analytical and organization skills and problem-solving attitude
• Experienced with project management and ability to monitor
• Strong verbal communication skills both internally and externally

BORSA ITALIANA - AP ACCOUNTANT INTERNSHIP

Borsa Italiana, the company responsible for the organization and management of Italian financial markets, provides a job opportunity within the Finance Operations team, in particular in the AP Team.

Workplace: working from home/office (Milan, Piazza degli Affari 6)

Key Responsibilities

The candidate will support the team in the following activities:

• Keeping track of employees’ expense notes
• Managing the process of POs (Purchase Orders)
• Handling the passive cycle accounting for suppliers and intercompanies
• Preparing financial reports
• Checking of monthly closures

Candidate Profile

The ideal candidate has:

• Master Degree in Economics, Business or Accounting
• Good knowledge of English (both written and spoken)
• Experience at using different types of tools and software (Microsoft Office)
• Precision, attention to details and teamwork

Are you a Finance or Accounting student who wants to build up your experience within Finance? This might be the opportunity you are looking for!

Our Accounts Receivable team is looking for an Accounts Receivable Intern to join us.

Start date: Immediate

Your tasks:

• Managing pre-paid accounts, monitoring activity levels and liaising with customers to ensure appropriate levels of funding
• Ensures customer invoices are processed accurately and in time
• Reconciliation of bank statements, as well as reconciliation of other methods of payment
• Daily payment allocation and invoice settlement
• Identifies and highlights credit notes and write-off concerns
• Processes daily accounts receivable by monitoring and collecting overdue debtors; actions on significant risk issues and minimizes DSO (Days Sales Outstanding)
• Creates and maintains customer master data
• Escalates issues promptly (dispute management)
• Proactively engages with internal departments for the resolution of customer queries
• Prepares monthly statements for customers
• Develops and maintain professional working relationships with customers, colleagues and other internal departments
• Supports Management at all times to enable the Finance Function achieves its goals and objectives
• Provides reporting when needed
• Analyzes data and identify trends
• Assists in internal and external financial audits, ensuring compliance with internal controls, procedures and policies
• Continuous improvement initiatives

You have:

• Eye for detail and accuracy
• Highly analytical
• Ability to identify risks
• Excellent communication skills
• Excellent organizational skills and follow through
• Displays initiative, highly proactive
• Adaptable and shows flexibility
• Strong negotiation and problem solving skills
• Assertive and persistent with sense of urgency
• Persuasive and able to influence stakeholders at all levels
• Listens to feedback and learns from mistakes
• Strong interpersonal skills, with the ability to work independently and as part of a team
• Target orientated

We offer:

• International team of colleagues and a beautiful office only 2 minutes’ walk from Dam square
• A pleasant, informal and professional company culture of team spirit with a can-do attitude
• Hybrid workplace (3-2 office-home ratio)
• A fast-pace exciting environment which will give you the opportunity to experience an all-around O2C role
• Internship allowance;
• Valuable professional experience;
• A work space in our beautiful historic building in the heart of Amsterdam.

Key accountabilities

• Be part of an internal Team associated to CA4U service (Corporate Actions Platform for Euronext CSDs);
• Contribute on the Production schedule for CA4U Application Support service (24/5 support -Business Hours onsite, outside Business Hours on call)
• Follow the best practices namely ITIL and ISO 20000;
• Triage of incident related to Corporate Action Platform (namely Megara Platform). Responsibilities are:
  • to resolve complicated incident which have been raised from 1st Level and need extensive system and application knowledge.
  • Maintain functionality of the software by evaluating current hardware and software components supporting Megara Platform
  • Support the Incident Manager in coordinating the decision for eventual emergency fix once assessed that software fix is needed to resolve the incident
  • Definition and setup of application alerts to be monitored by 1st level
  • Technical configuration of Megara as listed in the relevant Configuration Matrix
  • Manage the relationship with software vendor (Vermeg) and the escalation to them as 3rd Level if solutions are not available
  • Being involved in all the planned Megara platform software deployment tasks in order to:
    • assesses eventual need of new technical configuration to be tested
    • impact on already existing software CI and updated them, if the case, within the CMDB
• Contributor for changes in Megara due to software CRs.
• Contributor in the CAB. Responsible for upgrades of Megara Platform
• Contributor on Problem Management process if the problems are related to the application
• Identifies trends and assess opportunities to improve processes and application;
• Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values;
• Raises and tracks issues and conflicts, remove barriers, resolve issues of medium complexity involving stakeholders and escalate to appropriate level when required;
• Establishes and maintains credible, professional relationships with clients, internal business lines, etc.;
• Solicits and responds to feedback while gaining commitment and support;

Required Qualifications
Mandatory

• Solid knowledge in Linux administration and clustering (Red Hat Cluster) 
• Excellent knowledge of scripting/configuration languages (Bash, Python, Terraform, etc.)
• Good knowledge of PostgreSQL management (installation, configuration, optimization, querying)
• Proficiency in network administration and traffic analysis on TCP and UDP multicast protocols
• Proficiency with AWS
• Good knowledge of Atlassian tools: Confluence, Jira, etc.

Good To Have 

• Knowledge of Tidal software
• Knowledge of Coralogix and Logicmonitor
• Basic knowledge of Kafka monitoring (metrics)

Functional:

• Knowledge of glossary and concepts of finance.
• Good to have an experience supporting the trading applications like Omnesys, Fidessa, or similar.

Soft Skills:

• Good communication and interpersonal skills
• Attention to detail
• Organizational skills
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities:

• Install product packages and configure products accordingly.
• Provide technical support for trading applications, ensuring their smooth operation and resolving any issues that may arise.
• Monitor the applications and proactively identify and address any potential problems or bottlenecks.
• Collaborate with the development or the relevant next level team to troubleshoot and resolve complex technical issues, with strict adherence to defined SLAs.
• Assist traders and other end-users with any questions or concerns related to the application.
• Maintain and update documentation related to the application, including troubleshooting guides and standard operating procedures.
• Collaborate with other teams, such as infrastructure and database administrators, to ensure the overall stability and performance of the application.
• Proactive and diligent monitoring capabilities.

Key Responsibilities

The resource will support the team on the following activities:

• Monitoring and management of the potential and actual corporate actions (including capital increases, mergers and demergers, stock split and reverse stock split, listing of stock warrant and convertible bonds, tender offers) involving companies listed on Borsa Italiana equity markets;
• Processing of Borsa announcements containing corporate actions technical provisions;
• Monitoring of the compliance by listed companies with the Exchange Rules;
• Management of the relevant institutional procedures (in particular: suspension, resumption and delisting of financial instruments, and enforcement of Exchange Rules).

Candidate Profile

The ideal candidate has:

• Master degree in Law or Economics, with a strong interest for corporate law and corporate finance
• Fluency in both spoken and written English
• Strong team working attitude
• Good communication skills
• Flexibility to cover shifts

Key Responsibilities

The candidate will support the teams in the following activities: 

• Support for the production and update of marketing collaterals online/offline
• Support to the database management and CRM
• Support to the content curation of the elite website and platform
• Events calendar update
• Events management support (i.e. logistics; suppliers; contracts; speakers; guests; follow ups)
• Social media activities support

Candidate Profile

The ideal candidate will possess the following:

• Degree in Communications, Marketing or Events Management
• Proficiency with Microsoft Office suite, Dynamics 365 would be a plus
• Ability to multi-task while meeting multiple deadlines
• Excellent organizational skills
• Team working attitude 
• Strong interest in the financial services industry
• Effective Italian and English verbal&written communication skills
• Previous experience in a similar role will be considered as a plus

Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal.

The Group provides a multi-asset clearing house through Euronext Clearing, and custody and settlement services through Euronext Securities central securities depositories in Denmark, Italy, Norway and Portugal. Euronext also leverages its expertise in running markets by providing technology and managed services to third parties. In addition to its main regulated market, it also operates a number of junior markets, simplifying access to listing for SMEs.

Key Responsibilities

The candidate will be responsible for:

• Schedule and prepare the board meetings (preparation of agendas and notices of meetings of the boards of directors, boards of statutory auditors and shareholders' meetings of the Italian companies in the Euronext group);
• Preparation of supporting documents for meetings of the corporate bodies and drafting of the relevant minutes;
• Drafting and review of corporate documentation (deeds/deliberations/minutes; up
• Dating of the corporate registry and handling relations with providers for filings with the Company Registry and the Revenue Agency);
• Supporting the development and implementation of projects aimed at digitizing the meetings of corporate bodies.

Candidate Profile

The ideal candidate has:

• Degree in Economics or Law;
• Excellent knowledge of English (both written and spoken);
• Team working;
• Attention to details;
• Proactivity;
• Good communications skills.