Role Responsibilities

• Acts as a first point of contact for clients, taking ownership for the resolution of their basic queries
• Drafts and distributes communications to clients regarding new products and services, service enhancements and disruptions, contractual licensing, and user permissions
• Supports the onboarding process for new clients in conjunction with the Sales teams, identifying client training opportunities where necessary
• Builds relationships with internal and external stakeholders, ensuring clients receive the best possible service
• Analyses client queries and requests, extracting bespoke data when necessary, and escalating complex issues
• Assists in the production of regular external client reports in line with business requirements and global reporting standards

Some experience in client service and/or relationship management roles.

Knowledge, Skills and Experience Required

• 1-3 years previous Financial Services experience in client role
• Interest in Capital Markets, in particular swaps
• Educated to degree level in economics is preferred but not essential
• Confident and articulate telephone manner
• Excellent Microsoft Office skills (Word/Powerpoint/Excel etc)
• Excellent attention to detail
• Excellent interpersonal and communication skills
• Ability to work effectively both independently and as part of a team

Join us as a Compensation & International Mobility analyst in our International Graduate Programme (V.I.E)!

Are you ready to kickstart your career with the leading pan-European market infrastructure? Euronext, is seeking a dynamic candidate to join our Compensation and Benefits department as an International Graduate (V.I.E).  

The Compensation & Benefits team is looking for a Compensation & International Mobility analyst (V.I.E.)  to join the team from May 2026, for an initial period of 12 months, in Milan. You will report to the Group Compensation and Benefits Manager.

The Compensation & International Mobility analyst V.I.E. will provide expert guidance and insight to all our HR partners and stakeholders across business, she/he will pro-actively deliver key Compensation & Benefits (C&B) projects and annual C&B processes working closely with the rest of the team.

Compensation and Benefits team members, located in Porto, Milan and Paris, are strong guardians of company values and principles. You should have strong interpersonal skills, be approachable, responsive, results and team oriented, rigorous, proactive, and trustworthy.

You will be primarily responsible for:

International Mobility

• Short Term and Long Term Assignments policy implementation:

  • Ensure processes and rules are  followed to manage International assignments

  • For Short Term Assignments, act as a single point of contact for HR business partners and the assignee once the international move is validated

  • Manage relationship with different providers (tax, service apartments, relocation, …)

• International Mobility processes management & reporting

  • Keep up to date internal procedures

  • Propose adjustments, including concerning relationship with external providers, to enhance our efficiency and business / employee support

  • Make sure HR Business Partners are knowledgeable on International Mobility processes

  • Follow International Mobility population and prepare regular dashboards

Compensation & HR systems

• Support the C&B team during the compensation review process

• Answer to internal & external benchmarks requests

• Advise HR teams on compensation processes and policies

• Define, with the C&B team, HRIS compensation developments needs in particular concerning Compensation review process

• Explain and highlight to HRIS team  expected developments  

• Manage tool testing and correction needs

Projects

• Coordinate communication and information of on-going projects to the HR team across Europe;

• Support the C&B team in some projects such as Career Framework management

• Lead and/or support other Group Compensation & Benefits projects.

The key accountabilities only describe the main activities and is not exhaustive. It evolves depending on the expertise level and ongoing projects.

Your Profile:

• Client-service orientated, with attention to detail and ability to prioritize and work well in an environment with competing demands;

• Demonstrated Proficient in Microsoft Excel & Power Point (must have);

• Interest in analysing data, and the ability to see beyond the numbers;

• Excellent English verbal and written communication skills;

• Knowledge or experience of any HRIS (eg workday) is a plus;

• At least a first successful internship or work experience in Compensation & benefits, International Mobility or HR controlling;

• Education and knowledge: Business School or University degree in HR, Economics or statistics.

Working with us means:

• An agile, innovative company where you can make an impact

• A professional experience designed for young graduates with exciting potential for international mobility and development opportunities

• A vibrant international and diverse team where you'll collaborate with a network of 3000+ talents across Europe, USA and Asia

• Being part of a dynamic Compensation and Benefits team, where you will be able to learn on all main reward topics

• Exposure to all HR partners within the Group

Apply by submitting a CV in English. Eligibility criteria of this VIE Program, set by Business France.

Join Euronext – Shape capital markets for future generations

Euronext is the leading European capital market covering the entire capital markets value chain, from listing, trading, clearing, settlement and custody, to solutions for issuers and investors. We operate seven national stock exchanges, handling 25% of European lit equity trading. Our products include equities, FX, ETFs, bonds, derivatives, commodities and indices. Euronext also provides clearing and settlement services through Euronext Clearing and our network of Euronext Securities CSDs. In addition, Euronext runs MTS, one of Europe’s leading electronic fixed income trading markets, and Nord Pool, the European power market. The company has a diverse domestic and international client base.

Find out more about us at: Euronext.com

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Euronext’s purpose is to shape capital markets for future generations. As such, Euronext has a special position in the financial ecosystem. It serves the real economy by bringing together buyers and sellers in transparent, efficient and reliable trading venues. In this key role, Euronext has a responsibility to the whole finance community, not only to ensure financial stability, but to contribute decisively to a sustainable growth model in the countries in which it operates. A central element of Euronext work is engaging with its customers, European and local public  authorities, and policymakers, to help shape the regulatory and policy issues that impact the financial sector and empower sustainable finance. 

Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal.  

With close to 2,000 listed issuers and around €6.6 trillion in market capitalisation as of end March 2022, it has an unmatched blue chip franchise and a strong diverse domestic and international client base.  

Euronext operates regulated and transparent equity and derivatives markets, one of Europe’s leading electronic fixed income trading markets and is the largest centre for debt and funds listings in the world. Its total product offering includes Equities, FX, Exchange Traded Funds, Warrants & Certificates, Bonds, Derivatives, Commodities and Indices. The Group provides a multi-asset clearing house through Euronext Clearing, and custody and settlement services through Euronext Securities central securities depositories in Denmark, Italy, Norway and Portugal.  

Euronext also leverages its expertise in running markets by providing technology and managed services to third parties. In addition to its main regulated market, it also operates a number of junior markets, simplifying access to listing for SMEs.

The Equity Continental Sales Data Scientist Intern plays a key role in transforming data into strategic insights that drive sales growth and performance optimization. By leveraging advanced data analytics including artificial intelligence (AI), and machine learning (ML), the intern supports the sales team with data-driven recommendations and predictive models that anticipate market behavior and client needs.

Working collaboratively across teams, such as Equity Product team and Quant Team and locations at Euronext, the ideal candidate will possess strong analytical, technical, and communication skills, with proficiency in Python, SQL, Dataiku, Excel, Power BI, CRM platforms, and other business intelligence tools.

Key Responsibilities

Data Extraction, Analysis, and Modeling:

Collect, process, and analyze large and complex trading and client datasets using Python, Dataiku, and SQL.

Apply machine learning techniques to detect client behavioral patterns, segment clients, and predict sales trends, particularly in the retail segment.

Data Visualization and Reporting:

Design intuitive Power BI dashboards and automated reports to monitor key performance indicators (KPIs), visualize insights, and communicate findings effectively to stakeholders.

CRM Optimization through AI:

Integrate AI-driven analytics into CRM systems to improve customer segmentation, lead scoring, and sales pipeline management.

Market Intelligence:

Conduct market and sentiment analysis to identify emerging opportunities, competitive shifts, and macro trends impacting equity sales strategies.

Predictive and Prescriptive Analytics:

Develop and deploy models to forecast sales performance, identify high-potential clients, and recommend data-driven actions that enhance commercial effectiveness.

Collaboration and Process Improvement:

Work closely with the sales and strategy teams to streamline workflows, enhance performance tracking, and translate analytical insights into actionable business outcomes.

Qualifications and Skills

Education:

Currently pursuing a Bac+4/5 (Master’s level) degree in Data Science, Applied Mathematics, Engineering, Statistics, or a related field.

Technical Skills:

• Proficiency in Python, SQL, and Dataiku for data preparation, analytics, and model building.

• Strong command of Excel and Power BI for reporting and visualization.

• Experience or coursework in machine learning algorithms (e.g., regression, clustering, classification) is a plus.

• Experience working with CRM systems and leveraging AI features for sales analytics.

Analytical Skills:

Ability to interpret complex data, build predictive models, and derive actionable insights that support strategic decision-making.

Communication Skills:

Strong verbal and written communication skills, with the ability to explain analytical results clearly to non-technical audiences.

Familiarity with financial markets or equity sales is a plus.

Problem-Solving and Innovation:

Demonstrated ability to apply AI-driven approaches to solve business challenges and optimize processes.

Time Management:

Proven ability to manage multiple projects and deliver high-quality results within tight deadlines.

Certifications (Preferred):

Certifications in Data Science, Machine Learning, or AI are advantageous.

Collaboration:

Team-oriented mindset with experience working in cross-functional and multicultural environments.

Knowledge, Skills and Experience Required

• Proven Business Analyst with experience as a delivery/implementation consultant, solution architect, or technical analyst.
• Background in the financial sector, especially in research, investment management, or fintech, is preferred.
• 5-10 years of relevant experience, including client facing roles
• Agile development experience.
• Skilled in navigating complex data, establishing facts, and drawing clear conclusions.
• Proactive and enthusiastic approach, with excellent communication skills for building consensus and persuading stakeholders.
• Highly organized, detail-oriented, and able to produce clear, concise documentation in Word, Excel, and PowerPoint.
• Strong SQL and Excel proficiency.
• Can build consensus via mock ups and prototype, bringing together web design & data skills.

Join Euronext – Shape capital markets for future generations

Euronext is the leading European capital market covering the entire capital markets value chain, from listing, trading, clearing, settlement and custody, to solutions for issuers and investors. We operate seven national stock exchanges, handling 25% of European lit equity trading. Our products include equities, FX, ETFs, bonds, derivatives, commodities and indices. Euronext also provides clearing and settlement services through Euronext Clearing and our network of Euronext Securities CSDs. In addition, Euronext runs MTS, one of Europe’s leading electronic fixed income trading markets, and Nord Pool, the European power market. The company has a diverse domestic and international client base.

Find out more about us at: Euronext.com

Join us as a IT Governance & Cybersecurity Senior Analyst

Within the IT department, the candidate will join the IT Governance & Cybersecurity team in Rome, which is responsible to ensure that Information Security and Business Continuity Management Systems operate effectively and continue to be compliant with relevant regulatory requirements, as well as voluntary best practices and standards that add a further badge of excellence among industry players.

The role will require the individual to support the team in carrying out its activities so that meets its cyber resilience objectives by identifying, protecting, detecting, and responding to cyber threats against its technology.

Main activities:

• Support in monitoring of IT risks, identifying areas of risk exposures
• Support to ISO 27001 and ISO22301 Management Systems
• Assist in reviewing IT and cybersecurity measures to safeguard ICT assets and operations
• Assist in conducting ICT asset risk assessments, including the evaluation of criticality, exposure, and dependency risks
• Support to Business Impact Analysis and Business Continuity Plan implementation
• Support to regulatory requirements DORA, ACN, NIS2, AI
• Analyses data to provide regular reports / presentations for internal and external stakeholders
• Supports the team to fulfil internal and external audits requests
• Supports the team to deliver projects and activities regarding Risk, Information Security and Business Continuity

Skills required to be successful in the role:

• Minimum 2/3 years of higher education in IT, cybersecurity, or risk management, or equivalent experience
• BSc in Cybersecurity preferred
• BSc Computer Science, Economics, International affairs, Law or equivalent
• Knowledge and passion about IT and Information Security
• Fluency in both spoken and written English
• Good knowledge of Microsoft Office Package (Word, Power Point, Excel, Outlook)
• Good written and verbal communication skills
• Precision and attention to details
• Ability to synthesize and summarize
• Ability to meet deadlines and work under pressure
• Knowledge of IT Governance, Information Security and Business Continuity frameworks (e.g. ISO/IEC 27001, ISO 22301, NIST and CIS Framework, ITIL, etc.) would be a plus
• Knowledge of GDPR, DORA, NIS/NIS2, ACN regulation would be a plus

Financial Services experience / knowledge would be a plus

Role Summary

As an AV technician - Webcasting Public Sector you will actively contribute to customer retention and growth, by managing client relationships, ensuring successful service delivery of our ECS Self Service Webcasting platform, identifying upsell opportunities and handling administrative tasks, while collaborating internally to optimize the value proposition.

Key Accountabilities:

• Relationship management: make tactical and strategic contacts at the management level (e.g. Investor Relations, Marketing & Communication, Compliance officer, public organisations, etc.) through client networks and other channels. Contribute to customer satisfaction by applying proper attention.
• Client success: ensure that the service/product is successfully delivered to the client and communicate with the client to fix potential issues. Identify cross-selling possibilities
• Product and market, knowledge and development: build specific, sector-oriented knowledge for the various products. Identify market developments and translate them into sales activities (outbound)
• Administration: draft, follow up quotations and manage contracts. Responsible for invoicing your own client portfolio. Ensure good internal and external communication to optimise service quality
• Contribution to revenue retention & growth: contribute to the development and retention of revenues (including on a recurring basis) with existing and new clients by leveraging on the value proposition of ECS Self Service Webcasting platform, as integrated part of the Governance and Communication solutions offered
• Integrated and comprehensive value proposition: interact with internal stakeholders to ensure that the value proposition of your product/service is comprehensive to notably generate crossselling opportunities
• The key accountabilities only describe the main activities and are not exhaustive. It evolves depending on the expertise level and ongoing projects.
   

Your tasks:

Implementation Management

• Coordinate the technical onboarding and configuration of ECS’s streaming platform
• Work together with customers and the product and development team to understand requirements and translate into customised solutions
• Work with other consultants on other ECS platforms in use by the same customer, to achieve synergy, transparency and alignment.

Customer care & support:

• Perform regular onsite visits at customer locations
• Actively guide customers in the use of the webcast solution
• Proactively provide consultancy about best practices and possible optimization
• Work with the sales team to secure existing contracts at renewal time, by providing relevant input to sales and discuss the benefits of a renewed contract with customers
• Identify potential upsell opportunities and work together with the sales team to gain additional revenue
   

Technical support & training

• Apply changes in configuration to prevent potential issues that may occur
• Act as a point of contact for technical questions and issues, in collaboration with the ECS Service Desk
• Handle escalations of complex issues and work together with the Product team to provide a quick solution
• Provide training to customers and end-users for the use of the software and hardware
• Create documentation and keep it up to date

Feedback and continuous improvement

• Gather customer feedback and translate into improvements of platform and processes
• Work together with the product and development team to apply improvements to the platform

This list of tasks is not exhaustive and more tasks that reasonably fall within scope of the role may be added.

Knowledge, Skills and Experience Required

• Demonstrable outstanding commercial skills and experience, results oriented and client-focus mindset
• Strong communication, presentation, selling and negotiating skills
• Preferably experience with B2B and short sales cycles, experience in IT sales
• Experience in account management in a corporate environment
• Strong ability to self-generate leads, proactive mindset and out-of-the-box thinking
• Ability to translate technical language for non-technical people
• Affinity with the concerned product (webcast and webinar communication, board portal or compliance regulations)
• Able to work either with strong autonomy in an organised manner and as a team Result and sales-driven
• Proactive mindset and out-of-the-box thinking
• Interest for technology
• Fluent in English & Dutch

Euronext is searching for young talents ready to seize the opportunity to contribute to bridge the gap between software development and operations.

The DevOps Tools team is responsible for designing and implementing solutions to facilitate the Continuous Integration (CI), Continuous Delivery (CD), and automation processes at Euronext.

The team operates at the forefront of the company's transformation journey, constantly seeking avenues to optimize collaboration between development and operations teams, enhance software delivery pipelines, streamline deployment processes, improve infrastructure efficiency, drive innovation in CI/CD practices, and, overall, foster a culture of continuous improvement.

This role offers hands-on experience in deploying, automating, and managing infrastructure and code pipelines.

Key Accountabilities

As a DevOps - Trainee, you will:

• Help maintain the applications that run CI/CD pipelines

• Write and execute Ansible playbooks

• Write simple scripts for automating tasks and integrate systems

• Assist on the troubleshooting of problems

• Support the development, operation, and infrastructure teams on the use of the tools

• Participate in the evaluation, design, and implementation of new solutions

• Help identifying and fixing security vulnerabilities

We are looking at the following profile:

• Fluent in English

• Good verbal, written, and interpersonal communication skills

• Proactive and motivated to learn

• Adept of team working

• Coding experience on a scripting language (Python, Bash, Go, etc.)

• Good familiarity with Linux operating systems

• Some knowledge or experience with DevOps tools and methodologies (GitLab, Jenkins, Ansible, Terraform, K8s, AWS, etc.).

Education and Knowledge

• Licence/Master Informatique, Ingénieur en Informatique, or equivalent

Join us as a Client Support Analyst!

We are looking for a Client Support Analyst, to join the Client Support Team in Rome.

Key accountabilities

• Act as the central point of contact of an allocated group of clients on operational matters and ensure an efficient incident management process and escalate issues in an accurate and timely manner
• Provide client support and follow up all questions or issues until resolution, regularly inform the client of progresses notably when in depth analysis is needed
• Ensure compliance with Service Level Agreements and strengthen the quality framework to meet quantitative and qualitative objectives.
• Drives continuous improvement of process and practices, assess and select improvement opportunities that provide long-term value and minimize operational risks
• Contribute to operation enhancement projects, review of specifications and creation of terms of reference on coming products and initiatives, support to clients for the developments and tests, execution of conformance tests with the clients

Your profile

• Strong financial background and a good knowledge / understanding of the various activities of Euronext direct & indirect client base.
• Prior relevant Client Services experience
• High standards of service delivery to clients and ability to create strong relationships
• Strong analytical and organization skills and problem-solving attitude
• Experienced with project management and ability to monitor
• Strong verbal communication skills both internally and externally

We are looking for an intern to join the Listed Companies Supervision teams, in our offices in Milan!

Key Responsibilities   

The resource will support the team on the following activities:  

• Monitoring and management of the potential and actual corporate actions (including capital increases, mergers and demergers, stock split and reverse stock split, listing of stock warrant and convertible bonds, tender offers) involving companies listed on Borsa Italiana equity markets; 
• Processing of Borsa announcements containing corporate actions technical provisions;  
• Monitoring of the compliance by listed companies with the Exchange Rules;  
• Management of the relevant institutional procedures (in particular: suspension, resumption and delisting of financial instruments, and enforcement of Exchange Rules). 

Candidate Profile  

The ideal candidate has:  

• Master degree in Law or Economics, with a strong interest for corporate law and corporate finance  
• Fluency in both spoken and written English  
• Strong team working attitude  
• Good communication skills  
• Flexibility to cover shifts