Join us as a Senior Associate, Relationship Management

Are you ready to shape the future of capital markets? We are looking for a Senior Associate, Relationship Management, to join the ELITE Team in Milan. This is a permanent position offering an exciting opportunity to contribute to our mission.

Key accountabilities

• Strategic commercial development: develop and execute an effective commercial plan to generate new business and deepen strategic relationships
• Revenue management: develop and maintain revenues (including on a recurring basis) with existing and new clients by leveraging on the value proposition of product /service
• Product development support: support development of new products and maintenance of existing products in line with client requirements;
• Relationship management: make tactical and strategic contacts at the management level through client networks and other channels
• Product & market development: build specific, sector-oriented knowledge for the various products. Identify market developments and translate them into sales activities (outbound)
• Client success: ensure that the service/product is successfully delivered to the client and communicate with the client to fix potential issues. Identify cross-selling possibilities
• Integrated and comprehensive value proposition: interact with internal stakeholders to ensure that the value proposition of your product/service is comprehensive to notably generate cross-selling opportunities.

Your profile

• Proven experience in a product management, business development or sales support role.
• Expert knowledge of Euronext’s market model, rule book, service offer, the buy-side and sell-side landscape.
• Excellent client facing skills and the ability to interact with all levels of the client’s organization.
• Strong commercial acumen and strategic awareness.
• Excellent written and oral presentation skills, an ability to combine attention to detail with the wider strategic view.
• Rigorous project management skills: ability to leverage internal and external relationships, autonomy and determination to drive forward projects, provide clear business input into functional requirements.
• Collaborative, open, pragmatic, customer oriented and numbers-driven approach to work.
• Pan-European business experience – developing products in multiple geographic locations.

ELITE supports companies by connecting them to skills, network and capital to drive their sustainable growth in the long-term. Based on a unique offer of services and solutions, ELITE combines a calendar of workshops and coaching sessions, supporting entrepreneurs and executives in upskilling and empowering their strategic plan and business opportunities.

ELITE also helps guide the management teams of ELITE companies on how to fast-track their development and how to access the most suitable funding options for their growth needs, whether institutional investors, private equity, private debt or public markets, both equity and debt.

The responsible person will drive the commercial expansion of standard offerings by enhancing and developing relationships with existing clients as well as acquiring new clients. Other responsibilities will be covering business development, product management and client relationship activities.

Working with us means:

• Be part of an agile, innovative and dynamic organisation, where you can have an impact and grow
• Opportunity to grow 
• A vibrant international and diverse environment
• Wellbeing programme, equal opportunities, work environment open to diversity in all its forms

• Real-time and ex-post markets supervision for Borsa Italiana derivatives, securitised derivatives and ETP markets
• Market interventions, handling of input errors, supervision of after-hours trading and management of member firms’ requests
• Prospective and retrospective monitoring of compliance with trading venue rules, as well as with applicable national and European regulation
• Management of surveillance alerts, investigations and reporting of suspicious transactions (STOR, AML) to the competent authorities
• Real-time and ex-post monitoring of liquidity provision obligations
• Contribution to the delivery of high-quality internal and external customer service in trading surveillance of the markets organized and managed by Borsa Italiana
• Development and maintenance of algorithms and tools for real-time monitoring and retrospective surveillance
• Work is performed in an office environment and may require extended working hours

• Proven interest in financial markets dynamics
• Quantitative background and analytical capabilities
• Good verbal and written communication skills

Over iBabs

iBabs is hét platform voor efficiënte bestuurlijke besluitvorming binnen overheden, gemeenten en publieke organisaties. Met onze gebruiksvriendelijke oplossing helpen we duizenden ambtenaren, raadsleden en bestuurders om vergaderingen soepel te organiseren, documenten veilig te delen en besluiten transparant vast te leggen. iBabs is onderdeel van Euronext Corporate Solutions en groeit snel binnen Europa.

Over de rol

Als Pre-sales Consultant bij iBabs ben jij het gezicht van ons product richting potentiële klanten. Je combineert technisch inzicht met commerciële vaardigheden. Je geeft overtuigende productpresentaties en demo’s en je weet hoe je diezelfde productkennis en overtuigingskracht inzet als waardevolle bijdrage aan aanbestedingstrajecten.

Je bent niet iemand die enkel een product laat zien — je vertelt een verhaal. Je begrijpt de uitdagingen van de klant, spiegelt die terug in je demonstratie en maakt op een natuurlijke manier duidelijk waarom iBabs de juiste keuze is. Bij tenders werk je nauw samen met onze tender manager en tekstschrijver: jij levert de technische onderbouwing en inhoudelijke productkennis, zij zorgen voor de structuur, het proces en de eindredactie.

Werkzaamheden:

Productpitches & demonstraties

• Je verzorgt productdemonstraties op maat — online én op locatie — afgestemd op de specifieke context en behoeften van de prospect.

• Je bouwt en onderhoudt een overtuigende demo omgeving die het beste van iBabs laat zien: van agenda- en besluitvorming tot mobile app, beveiliging en integraties.

• Je bereidt je voor door de klant écht te begrijpen: welke pijnpunten spelen er, wie zitten er in de zaal, wat moet er landen?

• Je weet hoe je een technisch en niet-technisch publiek tegelijk weet te boeien — van IT-manager tot griffier tot bestuurder.

• Na een demo vat je helder samen wat besproken is, beantwoord je vervolgvragen en zorg je voor een soepele overdracht naar de accountmanager.

Bijdrage aan tenders & aanbestedingen

• Je levert technische en functionele input voor aanbestedingen: je beantwoordt productvragen, beschrijft architectuur en integraties, en onderbouwt compliance op het gebied van beveiliging en privacy (GDPR, ISO 27001, BIO, etc.).

• Je werkt nauw samen met de tender manager, die het proces bewaakt en de indiening verzorgt

• Je denkt mee over de positionering van iBabs in een competitieve tendersituatie en signaleert kansen en risico's vanuit productperspectief.

• Je bouwt een kennisbank op van herbruikbare technische antwoorden en productbeschrijvingen die het tenderteam efficiënter maken.

Solutioning design & klantbegeleiding

• Je voert diepgaande discovery-gesprekken om technische en functionele behoeften te achterhalen.

• Je adviseert klanten over de beste inrichting van het product en werkt samen met het consultancy team voor de complexere en strategische klanten

• Je fungeert als technisch aanspreekpunt voor prospects bij vragen over security, integraties (Zaaksystemen, Microsoft 365, API's), dataopslag en privacy.

• Je stelt proofs of concept (PoC) op waar nodig en begeleidt pilots vanuit technisch oogpunt.

• Je geeft terugkoppeling aan het productteam op basis van demo-ervaringen en klantreacties.

Over jou

Vereist

• Je voelt je goed in een klein team en haalt energie uit het winnen van opdrachten.

• Je beschikt over een intrinsieke overtuigingskracht om een aanbesteding tot een succes te laten verlopen.

• Je bent een natuurlijke presenter: je voelt je thuis voor een groep en weet mensen te enthousiasmeren voor een product.

• Minimaal 3 jaar ervaring in een presales, sales engineering of vergelijkbare rol binnen SaaS of software.

• Aantoonbare ervaring met het zelfstandig verzorgen van productdemo's en klantpresentaties.

• Affiniteit met aanbestedingstrajecten en het vermogen om technische productinformatie helder en overtuigend op papier te zetten.

• Sterke technische affiniteit: je begrijpt hoe cloudoplossingen, integraties en informatiebeveiliging werken.

• Uitstekende communicatieve vaardigheden in het Nederlands en Engels, zowel mondeling als schriftelijk.

• Je bent in staat om onder tijdsdruk te werken en deadlines effectief te managen

• Een afgeronde HBO of WO opleiding

Pré

• Ervaring in de (semi-)publieke sector: gemeenten, provincies, zorg of onderwijs.

• Kennis van relevante wet- en regelgeving: GDPR, BIO, ISO 27001.

• Bekendheid met vergaderbeheer-, governance- of documentmanagementoplossingen.

• Ervaring met het samenwerken in een tenderteam of bid-omgeving.

The company

Euronext Corporate Solutions, part of the Euronext Group, offers software and tailor-made advisory services spanning investor relations, communication, governance and compliance. We already supports over 4,000 organizations in more than 25 countries. As a fully integrated division of Euronext, Euronext Corporate Solutions includes all the resources to pursue its business activities and growth ambition: Revenue, Growth Marketing, Product, Technology & Operations, Client Services and Transformation. It also relies on Euronext support functions to accompany its growth.

Find out more: www.corporatesolutions.euronext.com .

Als je vragen hebt of je cv direct naar recruitment wilt sturen, stuur dan een e-mail cmaassen@euronext.com.

We are seeking a Senior DevOps Engineer with strong experience in enterprise, containerized, and multicloud environments.

Responsabilities:

• DevOps & Platform Engineering
• Design, deploy, configure, and manage Red Hat OpenShift and Kubernetes clusters across on‑premises and cloud environments.
• Ensure scalability, reliability, and performance of hybrid and multicloud infrastructures (AWS, Azure, GCP).
• Operate and optimize Apache Kafka clusters, including Mirror/MirrorMaker configurations for replication and resilience.
• Provide support (nice‑to‑have) for MongoDB, PostgreSQL, and MySQL regarding replication, scaling, and backup strategies.
• Implement observability solutions using:

o    OpenTelemetry

o    Prometheus / Grafana

o    Elastic

·         Promote DevOps/GitOps practices using:

o    Automation with Ansible

o    CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, ArgoCD)

o    Scripting in Bash, Python, Go, YAML

·         Manage security, authentication, and authorization processes:

o    Certificates

o    Encryption keys

o    RBAC

o    LDAP/IDM integration

·         Oversee the complete infrastructure lifecycle, including provisioning, scaling, upgrades, and decommissioning of platform components.

·         Collaborate with internal IT and application teams to deliver secure, reliable, and scalable infrastructure solutions.

·         Nice‑to‑have: experience with IBM Power systems in containerized environments.

·         Nice‑to‑have: experience with virtualization and hyperconverged platforms such as:

o    OpenShift Virtualization

o    Nutanix

o    VMware

o    KVM

o    or similar technologies.

Requirements:

Experience

• 3–6 years in enterprise IT infrastructure and platform delivery.
• 2+ years of hands‑on experience with Kubernetes/OpenShift in production.
• Strong knowledge of Apache Kafka (distributed architecture, replication, high availability).
• Familiarity with MongoDB, PostgreSQL, MySQL, or other database platforms (plus).
• Expertise in DevOps, automation, and scripting.
• Solid understanding of hybrid cloud architectures and platform engineering principles.
• Experience with observability stacks (OpenTelemetry, Prometheus/Grafana, Elastic).
•  Experience with virtualization platforms (OpenShift Virtualization, Nutanix, VMware, KVM) is considered a plus.
•   Strong engineering mindset with a focus on automation, lifecycle management, and reliable delivery.
• Excellent collaboration and communication skills.

Preferred Certifications

• Red Hat Certified OpenShift Administrator (RHCSA/RHCA)
• Certified Kubernetes Administrator (CKA)
• Additional certifications in cloud platforms, databases, DevOps tools, or virtualization technologies are considered a plus.

Designation - CRM Product Owner

Location - Bangalore

Shift Time: 12:30 PM - 9:30 PM IST

Roles and Responsibilities

CRM Customer Service Module PO

• Collaborating with stakeholders to establish a product vision that aligns with business objectives
• Securing stakeholder buy-in for major decisions and strategies, and providing clear instructions and deliverables to developers
• Designing the product roadmap to outline the vision, priorities, and direction for the product offering over time.
• Partnering with business stakeholders to facilitate workshops, lead discovery sessions, and understand business requirements, offering recommendations for meeting these requirements with the proposed product
• Assisting clients in envisioning potential business solutions using Dynamics CRM
• Prepare functional requirements document, test case document for new projects
• Accountable for functional testing and documentation of results for all new projects / change requests / BAU items
• Create Product Backlog items by and collaborating closely with the development team to transform business requirements into user stories in Azure Devops
• Liase with the development team to ensure the product roadmap is delivered on time
• Conduct monthly catch-up calls with the Functional Manager to assess the status of module processes and ensure thorough review before implementation.
• Contribute towards the stability of the application by inspecting and evaluating product progress and gathering feedback at each iteration and adapts the product backlog based on that feedback.
• Conducting user training sessions to enhance user confidence in using the system and promoting user adoption by ensuring adherence to best practices
• Prepare training guides to educate the users with the functionality of the application

Experience-

• Minimum 5 years of experience in Microsoft Dynamics CRM – Customer Service (must) and Sales (good to have) modules
• Strong understanding of Email to Case Creation process, Routing mechanisms, Scheduling, Queues, Knowledge Articles, SLAs
• Experience with Unified Routing, Automatic Case Creation and Update rules
• Experience with Power Automate Flows
• Experience with Omnichannel – Voice Channel integration with CRM
• Experience in creating out of the box Dynamics views, dashboards
• Understanding of the security model of Dynamics CRM
• Experience in Data Analytics to generate Dashboards and Reporting
• Experience with creating Power BI reports (good to have)

Key accountabilities

• Support external clients. Provide full range of client support including onboarding assistance, help during development and testing. Level 1 support during trading.
• Post-trade investigations with counterparty Banks and Prime Brokers in order to resolve booking irregularities.
• Coordinate activities between internal teams ( Liquidity Management, Operations and Development ) and clients such as troubleshooting and new feature requests.
• Maintain system configuration database, setup new sessions and modify existing sessions.
• Maintain data integrity and system load balancing.
• Automate support processes whenever possible with help of scripting.

Your profile

• 3-5 years of experience supporting mission critical, high throughput, low-latency trading applications.
• Knowledge of FIX Protocol, SQL and scripting languages Python, Perl, shell, Excel.
• Working knowledge of Linux.
• Strong verbal and written communication skills.
• Understanding of electronic trading concepts. FX trading background is a plus.
• Good understanding of market connectivity principles and TCP/IP Networking
• Ability and desire to learn.
• Programming background is a plus.

Over iBabs

iBabs is hét platform voor efficiënte bestuurlijke besluitvorming binnen overheden, gemeenten en publieke organisaties. Met onze gebruiksvriendelijke oplossing helpen we duizenden ambtenaren, raadsleden en bestuurders om vergaderingen soepel te organiseren, documenten veilig te delen en besluiten transparant vast te leggen. iBabs is onderdeel van Euronext Corporate Solutions en groeit snel binnen Europa.

Over de rol

Als Head of Tenderdesk ben jij verantwoordelijk voor het professioneel en succesvol afhandelen van aanbestedingen. Je stuurt het tenderteam aan, bewaakt de kwaliteit en timing van inschrijvingen en zorgt dat iBabs bij elke aanbesteding de grootste kans maakt om te winnen. Je werkt nauw samen met Sales, Presales, Legal en het managementteam.

Je vervult een spilfunctie: je bent strategisch genoeg om Go/No-Go-beslissingen te nemen, en operationeel sterk genoeg om zelf de pen op te pakken wanneer dat nodig is.

Werkzaamheden:

• Eindverantwoordelijk voor alle tender- en aanbestedingstrajecten binnen iBabs, van oriëntatie tot gunning.
• Aansturen, coachen en verder ontwikkelen van het tenderteam
• Bewaken van kwaliteit, consistentie en tijdigheid van alle inschrijvingen en offertes.
• Nemen van Go/No-Go-beslissingen op basis van strategische fit, haalbaarheid en resources.
• Opstellen en continu verbeteren van standaard proposities, antwoordbibliotheken en templates.
• Samenwerken met Presales voor het verwerken van technische inhoud en productdemonstraties in tenders.
• Onderhouden van contacten met inkopers, adviesbureaus en andere relevante stakeholders in het aanbestedingsproces.
• Rapporteren aan de directie over tender-KPI's: wintrate, doorlooptijd, omzetbijdrage en verbeterpunten.
• Signaleren van marktontwikkelingen op het gebied van aanbestedings- en inkoopbeleid
• Actief bijdragen aan de positionering en profilering van iBabs in de publieke sector.

Over jou

Vereist

• Minimaal 5 jaar ervaring in een tender- of bidmanagement-rol, bij voorkeur in de software- of IT-sector.
• Aantoonbare trackrecord in het succesvol binnenhalen van complexe Europese en nationale aanbestedingen.
• Sterke schrijf- en communicatieve vaardigheden in het Nederlands
• Kennis van het aanbestedingsrecht en relevante regelgeving
• Ervaring met het aansturen van een (kleine) afdeling of team.
• Proactieve, resultaatgerichte werkhouding met oog voor detail en deadlines.
• Een afgeronde HBO of WO opleiding

Pré

• Ervaring en affiniteit met de (semi-)publieke sector: gemeenten, provincies, zorg of onderwijs.
• Bekendheid met vergaderbeheer-, governance- of documentmanagementoplossingen.
• Ervaring met het samenwerken in een tenderteam of bid-omgeving.
• Ervaring met SaaS-proposities of software-aanbestedingen.
• Kennis van aanbestedingsplatforms zoals TenderNed, Negometrix of vergelijkbaar.
• Ervaring met de inzet van AI tooling voor de (gedeeltelijke) beoordeling, analyse en beantwoording van tenders
• Ervaring met BPKV (voorheen EMVI) methodiek en het schrijven van kwaliteitsplannen.

The company

Euronext Corporate Solutions, part of the Euronext Group, offers software and tailor-made advisory services spanning investor relations, communication, governance and compliance. We already supports over 4,000 organizations in more than 25 countries. As a fully integrated division of Euronext, Euronext Corporate Solutions includes all the resources to pursue its business activities and growth ambition: Revenue, Growth Marketing, Product, Technology & Operations, Client Services and Transformation. It also relies on Euronext support functions to accompany its growth.

Find out more: www.corporatesolutions.euronext.com .

Als je vragen hebt of je cv direct naar recruitment wilt sturen, stuur dan een e-mail cmaassen@euronext.com

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Er du klar for å være med på å forme fremtidens kapitalmarkeder i Euronext‑gruppen?

Vi søker en engasjert og kommersiell Sales Manager til Euronext Corporate Solutions – en rolle som kombinerer salg av løsninger innen Investor Relations, Communications og Compliance.

Dette er en mulighet for deg som har noen års erfaring innen B2B‑salg og ønsker å ta neste steg i et internasjonalt miljø med høyt tempo, sterke fagmiljøer og et bredt europeisk nedslagsfelt.

Som Sales Manager vil du jobbe med hele porteføljen av Euronext Corporate Solutions – blant annet Shareholder Analysis, IR.Manager, LiveEquity, EuroStockNews, Compliance‑løsninger og rådgivningstjenester – og selge disse til børsnoterte selskaper og andre relevante virksomheter i Europa.

Dine hovedansvarsområder

• Drive nysalg mot potensielle kunder og beslutningstakere i prioriterte markeder

• Identifisere vekstmuligheter, bygge en solid pipeline og bidra til inntektsvekst

• Representere og styrke den kommersielle satsingen innen IR, Communications & Compliance

• Samarbeide tett med kolleger i Euronext Corporate Solutions, Primary Markets og Euronext Securities for å sikre koordinert go‑to‑market og produktinnsats

Hvem vi ser etter

Vi søker en engasjert, relasjonssterk og resultatorientert person med følgende bakgrunn:

• 2–7 års erfaring fra B2B‑salg, gjerne innen programvare, profesjonelle tjenester, finans eller kommunikasjon

• Interesse for – eller erfaring med – kapitalmarkeder, IR, kommunikasjon eller compliance

• Sterke kommunikasjonsevner og trygghet i dialog med ledere og beslutningstakere

• Evne til å drive salgsprosesser fra lead til signering, og bygge tillitsfulle relasjoner

• Selvgående, strukturert og motivert av å jobbe i et internasjonalt og kommersielt miljø

• Flytende norsk og engelsk; andre nordiske språk er en fordel

Om Euronext Corporate Solutions

Euronext Corporate Solutions, en del av Euronext‑gruppen, leverer programvare og skreddersydde rådgivningstjenester innen investor relations, kommunikasjon, styring og compliance. Vi støtter allerede over 8 000 organisasjoner i mer enn 35 land.

Les mer på: www.corporatesolutions.euronext.com

About Euronext’s ETF business

Are you ready to shape the future of capital markets? Join a dynamic and multicultural team based in Paris, Milan and London to shape and implement Euronext ETF Europe, a major pan-European initiative within the Euronext “Innovate for growth” strategic plan. This project is designed to unify all Euronext ETF markets and to achieve a single consolidated order book for each ETF. The  aim is to streamline ETF trading across Europe, enhance market efficiency, simplify distribution and improve transparency for all participants. 

Take part to our missions:

• Deepen relationships with ETF issuers, trading firms and retail brokers to increase our listing and trading market share.
• Expand broker coverage and develop tailored solutions to maximise ETF retail opportunities in Europe, in close coordination with the Sales team.
• Enhance ETF market quality and trading experience on Euronext.
• Drive business development projects to expand ETF offerings and implement innovative trading solutions.

Last but not least, boost your learning journey in financial markets and ETFs by joining our highly skilled and collaborative team.

You will primarily be responsible for: ​ 

Market knowledge & stakeholder engagement

• Build effective relationships with all stakeholders (internal and external), including ETF issuers, market makers, brokers and trading participants
• Leverage an extensive local network and deep knowledge of the ETF ecosystem across Germany, Austria and Switzerland to identify and pursue opportunities for growth across the DACH region
• Act as a thought leader and ambassador for Euronext’s ETF business, representing the company at industry events and conferences

Business Development & Market Expansion

• Identify and pursue opportunities to grow ETF listings and trading volumes, collaborating with Sales and Business Development teams
• Help to develop and deliver tailored solutions for trading firms and retail brokers, addressing their specific needs and maximising retail flow capture
• Provide insightful analytics and market quality assessments to enrich client conversations and support business development initiatives
• Conduct market quality analyses and competitive benchmarks to assess Euronext’s positioning and identify areas for improvement

Client Engagement & Technical Expertise

• Prepare and deliver clear, data driven presentations to senior management and clients
• Act as a trusted technical expert during interactions with liquidity providers, banks, and trading participants
• Support the rollout and adoption of new trading functionalities and features, ensuring smooth internal coordination and client understanding

Your Profile

• 5 – 7 years of experience in the ETF or electronic trading industry
• Extensive knowledge of the ETF product, market structure and key actors in the DACH region, including trading firms and retail brokers
• Proven ability to build and maintain relationships with ETF issuers, trading firms, retail brokers and other market participants
• Strong local network and understanding of the German ETF landscape, with the ability to broaden coverage to Central & Eastern Europe and the Nordics
• Solution-oriented mindset, with a focus on delivering client solutions and maximising business opportunities
• Excellent interpersonal and communication skills, comfortable presenting insights to senior stakeholders and speaking at industry events
• Solid analytical skills with the ability to turn observations into clear, actionable proposals
• Strong communication and teamwork skills, with experience collaborating across quantitative, commercial, and product teams

Fluency in English. German and additional European languages are a plus.

Why Join Us?

• Be part of a team shaping the future of ETF trading and distribution in Europe
• Work on innovative projects with high visibility across the industry
• Collaborate with leading market participants and cutting-edge technology