Key accountabilities
• Ensure effective execution of this roadmap in coordination with internal and external stakeholders and take direct operational ownership for its implementation
• In line with the Voice of the Customer, set-up transversal tools and processes across Corporate Services products, to build an efficient customer success framework enabling best-in-class customer onboarding, support and feedback
• Set relevant KPIs, objectives and reporting across all products to drive customer excellence behaviour and ensure maximum customer satisfaction and retention
• Enhance customer experience: learn from local successes and generalise when applicable to other markets - travel required
• Lead ad-hoc projects to optimise progressively each step of the client journey
• Work together with the Sales, Marketing, Operations and Technical teams to innovate and generate up and cross selling opportunities amongst the existing portfolio of clients.
• The key accountabilities only describe the main activities and are not exhaustive. It evolves depending on the expertise level and ongoing projects

Your profile
• Experience in designing and implementing end-to-end customer success strategies and set-up
• Expert at using automation tools to streamline and structure processes across the entire customer journeys
• Demonstrated teamwork capabilities and ability to interact with different stakeholders in an international and multicultural environment
• Analytical thinking as well as ability to articulate a comprehensive strategy
• Business-driven, results oriented and proactive mindset
• Strong project management and coordination capabilities
• Flexibility and ability to adapt in fast growing and changing environment
• Fluent in English; while French, Italian and Deutch are a plus

Euronext Clearing, the Euronext's Central CounterParty based in Italy, is a multi-asset clearing house that provides proven risk management services on a number of European markets. Cleared asset classes include equities, ETPs, financial and commodity derivatives and bonds (cash and repo markets). The company offers a job opportunity as Quantitative Risk Manager (LOD 1).

The Quantitative Risk Manager (LOD 1) will be accountable for (some of/all) the following activities:

• Design, implementation, daily monitoring and potential enhancement of the risk models and tools aimed at tackling most of the risks the CCP faces:
  • (mainly) Market risk of the Clearing Members’ portfolios, in turn mainly reflected by Margins and Default Fund contribution quotas
  • Market risk of the collateral posted by Clearing Members
  • Liquidity risk of the CCP
  • Market risk of the CCP’s investment portfolio
• Daily monitoring and potential enhancement of the EMIR tests:
  • Back Test
  • Stress Test
  • Sensitivity Test
  • Reverse Stress Test
• Daily monitoring of the markets and the CCP
• Daily support to the Clearing Members
• Periodical reporting to internal/external stakeholders
• Interactions with Euronext business lines
• Interactions with Supervising Authorities
• Interactions with interoperable CCPs

Your Profile:

• Master’s Degree in Quantitative Finance, Mathematics/Physics/Statistics applied to Finance or equivalent
• Previous experience of 4-5 years in Quantitative market Risk Management within banks/financial contexts ( nice to have: CCPs)
• Good knowledge of financial markets and instruments
• Proficiency in English
• Programmer mindset (preference for Python and SQL programming languages, Git version control software, Jira task management software)
• Good knowledge of Microsoft Office suite
• Good analytical and problem solving skills
• Ability to work in team
• Good attitude towards working simultaneously on multiple tasks often with tight deadlines/under pressure in an accurate manner
• Proactive behaviour

Optional requirements:

• Good knowledge of French language

Role Profile

Within the Risk & Compliance department, a team of more than 40 talented professionals in Risk, Business Continuity Management, Internal Control and Compliance, spread across our various geographies, is ensuring to preserve the value assets and reputation of the company. Identifying and assessing risks, implementing mitigation actions, informing and raising staff and business awareness, monitoring and ensuring compliance with the appropriate regulations are the core activities embedded in our team.

In this department, Group Resilience, Operational and Technology Risk team is covering the second line of defense function on Risk for IT, Cybersecurity, Human Resources, Procurement and other transversal departments, as well as maintaining the appropriate ICT Risk Management and Digital Operational Resilience maturity in the group. The stakeholders are located in all Euronext entities (Paris, Porto, Milan, Oslo, New York, Dublin, Copenhagen…).

Working as IT & Cyber Risk officer, the successful candidate will be engaged in all areas of the business part of Euronext group and will mainly focus in IT and Cybersecurity resilience across the Group.

He/She will support the Risk team in the monitoring and deployment of the ICT Risk Management Framework as well as the Digital Operational Resilience Strategy (DORS - in line with DORA regulation). The candidate  will work closely with Euronext Risk Management community, and IT and Cybersecurity teams to insure good level of ICT risk management toward the organisation and its entities.

Key Accountabilities

ICT Risk Management

• Collaborate with internal stakeholders to identify, assess, and monitor ICT risks, ensuring alignment with company policies and regulatory frameworks (e.g., DORA, ISO 27001).
• Assist in conducting ICT asset risk assessments, including the evaluation of criticality, exposure, and dependency risks.
• Support the creation and maintenance of ICT risk registers and dashboards, ensuring accurate documentation and reporting.
• Contribute to the development and enhancement of ICT risk mitigation strategies and action plans.
• Participate in change management and project management Risk oversight
• Participate to LOD2 review on Third Party Risk assessment
• Participate to development of Operational Risk Indicators

IT and Cybersecurity monitoring support

• Assist in reviewing IT and cybersecurity measures to safeguard ICT assets and operations.
• Contribute to the development of ICT Risk awareness programs and training initiatives.

Reporting

• Support ICT risk and resilience initiatives, ensuring tasks are well-coordinated and deadlines are met.
• Prepare summaries and presentations for ICT risk management activities to share with senior stakeholders.
• Contribute to periodic reporting on ICT risk posture, incidents, and key metrics.

Required Skills & Experience

Education and Experience

• Minimum 3 years of higher education in IT, cybersecurity, or risk management, or equivalent experience.
• Entry-level knowledge of IT systems, cybersecurity concepts, and risk management frameworks.
• Familiarity with standards and best practices such as ISO 27001, NIST, CIS
• Understanding of financial regulation (e.g., MIFID, DORA, NIS 2) is a plus.

Skills and Competencies

• Fluent in English (daily use); French is a nice-to-have.
• Strong analytical and problem-solving skills.
• Autonomy, proactivity, and ability to summarize complex information.
• Excellent communication skills, both written and verbal.

Join the Client Services team as Client Services intern. The role is based in Milan.

Key Responsibilities

The resource will support the team on the following activities:

• Act as first point contact, support clients with day-to-day trading activities, resolving issues and configurations by phone, email or on-site as required.
• Raise cases to second level support and maintain client records.
• Monitor market processes, transactions and all other services that are fundamental for the correct functioning of the market and clients dedicated services
• Support Sales with client onboarding and management by providing timely responses and collaborating for best practice solutions, demos of the GUI onsite or via Webex
• Actively collaborate with all MTS groups in order to address/solve correctly market issues or improvements
• Create, Manage and delete users for clients
• Send out messages to all market participants

Candidate Profile/ Key Skills

The ideal candidate has:

• Master’s Degree in Economics/Finance, Computer or Management Engineering
• Fluent English
• Excellent knowledge of Microsoft Office Package, Excel in particular
• Knowledge of financial instruments and markets
• Knowledge of statistical analysis
• Ability to work in teams and in contact with senior managers and clients
• Good communication and organizational skills
• Precision
• Flexibility

Join Euronext – Shape capital markets for future generations Euronext is the leading European capital market covering the entire capital markets value chain, from listing, trading, clearing, settlement and custody, to solutions for issuers and investors. We operate seven national stock exchanges, handling 25% of European lit equity trading. Our products include equities, FX, ETFs, bonds, derivatives, commodities and indices. Euronext also provides clearing and settlement services through Euronext Clearing and our network of Euronext Securities CSDs. In addition, Euronext runs MTS, one of Europe’s leading electronic fixed income trading markets, and Nord Pool, the European power market. The company has a diverse domestic and international client base. Find out more about us at: Euronext .com

Join us as a Membership Solutions Senior Associate

Are you ready to shape the future of capital markets? We are looking for a Membership Solutions Senior Associate to join the Membership Solutions Team in Elite. This is a position offering an exciting opportunity to contribute to our mission.

ELITE  –  Membership Solutions Senior Associate

The resource - within the Strategy and Business Development division - will be involved in business development activities with current and prospect clients and partners, support the launch, management and execution of innovation projects and strategic initiatives, and support the decision making process with a data-driven approach.

The Membership Solutions Senior Associate will contribute to the development and innovation of current ELITE membership services and offering, ensuring a continuous evolution of ELITE’s value proposition to meet member needs and market trends.

Activities will involve desk analysis and market research, business development activities, client interaction to collect, assess, test and implement possible innovative solutions.

The resource will constantly work in coordination with other ELITE's business divisions including product, sales and marketing to continuously enhance and foster a data driven approach across all ELITE’s functions.

Key Responsibilities:

• Support on Strategy & Business Development:
  • Support the development of strategies focused on analyzing, designing, and launching new revenue-generating business opportunities.
  • Perform market analysis to identify trends and opportunities to expand the offering of membership services for ELITE client, through business analysis and provide actionable potential offer/product and sales activities.
  • Assist in preparing reports, presentations and business analyses to support strategic development and decision-making.
  • Participate in the development and structuring of materials for internal meetings or client presentations.

• Innovation Project Management
  • Collaborate with cross-functional teams (sales, marketing, product) to support the development of new products/solutions within the core membership services of ELITE and maintenance of existing products/solutions in line with client requirements and data mapping.
  • Accounting over innovative projects, from ideation to pilot.

• Data Analysis & Insights:
  • Coordinate with Data Analytics and Insight Team to analyze datasets and identify trends, patterns, and opportunities for business improvement. Extract actionable insights based on data and produce analysis to support decision making.
  • Assess key performance indicators and success factors for new membership services, offering regular business updates and strategic insights into initiative outcomes.

Your Profile:

• Experience: 1-3 years in dynamic settings and innovation-driven fields (ie. Business consulting, investment fund, startup).
• Preferred education (but not limited to): Bachelor’s or Master’s degree in Business, Economics, Management, Engineering, Statistics or a related field.
• Interest in business strategy, innovation and data analytics.
• Good knowledge of Excel, PowerPoint, Dynamics as CRM; familiarity with Project management tools and data visualization tools (i.e. Power BI) is a plus.
• Knowledge of innovation and business model analysis tools (i.e. Business Model Canvas, Customer Value Canvas).
• Strong analytical thinking and problem-solving skills with the ability to analyze complex data and provide actionable insights.
• Proactive attitude, precision and attention to detail, ability to adapt in a dynamic and cross-functional environment.
• Collaborative, open, pragmatic, team-worker, customer oriented and data driven approach to work.
• Excellent  verbal and written communication skills, with the ability to present complex information clearly and concisely.
• Fluency in English.

Workplace: Milan, Palazzo Mezzanotte

About ELITE

ELITE is the Euronext ecosystem to support private companies by connecting them to skills, network and capital to drive their sustainable growth in the long-term, allowing them to access private and public capital markets.

The ELITE offer is built around three pillars:

Access to skillset and expertise, via a proprietary training program covering a range of topics, from growth strategy to innovation and internationalization, from risk management to corporate governance to funding options. Access to an international network: ELITE members benefit from exposure to leading peers and advisors, as well as media coverage and access to exclusive events Access to growth capital, via traditional or alternative funding solutions, acting as a bridge from private to public.

Since ELITE’s launch, more than 2.500 companies have been part of the ELITE network, which today counts 2.000+ companies with an aggregate revenue of around €200 billion, representing 40 sectors and employing 750.000 people.

ELITE has been a successful story, providing concrete support to many companies to accelerate their growth through a comprehensive set of services embedded in an annual Membership for their leadership team: entrepreneurs and CEOs but also the C-suite benefit and are involved in workshops, networking events, meetings and exposure to the industrial and financial communities.

The core services of ELITE and its Membership for clients are in continuous evolution based on several customer needs, market trends and innovative offers.

Design and implement new functionalities and oversees production of associated documentation to support delivery of all core trading applications used to run Euronext markets, international markets and MTFs. Bring design and development expertise in a variety of network technologies to lead system-level development of software programs.

Key accountabilities

• Implement in coding the most complex components in new functionalities
• Design performance critical subsystems
• Produce clear and accurate documentation relative to implemented code
• Work with other teams on overall trading system design
• Contribute to projects addressing challenging subjects linked to new functionalities
• Interface customers collaborating with them in the definition and implementation of algorithms

Your profile

• Proficient in designing and developing with C++ using templates
• Good programming expertise with Python
• Strong problem-solving and analytical skills
• Good knowledge of financial markets with special regards of Fixed Income
• Ability to work in a team

Join us as an Technical Quality Assurance (TQA) Specialist.

Are you ready to shape the future of capital markets? We’re seeking a results-driven TQA Specialist to join our team in Milano.

The mission will consist in the implementation of automated Technical (Performances, Capacity, High Availability) tests.

You will be ccountable for the test plan coverage from technical perspective, its execution, including monitoring and reporting for a set of Non-Functional Requirements.

You will be responsible for:

• Definition, implementation and monitoring of the test plan
• Contribution to the automation test strategy
• Report the quality of the software under test
• Contribute for creating and maintaining an automatic test suit Platform Deliver automated test cases for each Non-Functional Requirement under test
• Provide clear, accurate, regular reporting through KPI’s related to the testing activities (design, execution, automation, regression)
• Understand our QA implementation and be a contributor for its improvement’s cross teams

About Euronext

Euronext is the leading European capital market infrastructure, offering trusted and sustainable markets to drive innovation and growth. Euronext operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway, and Portugal, covering regulated equity and derivatives markets, a leading electronic fixed income trading platform, and the largest centre for debt and funds listings globally.

The Group offers a wide range of products including equities, FX, ETFs, bonds, derivatives, commodities, and advanced data services. It provides clearing through Euronext Clearing and custody and settlement services via Euronext Securities in Denmark, Italy, Norway, and Portugal. Euronext also offers technology, corporate, and data services to third parties.

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Euronext Clearing provides an internship opportunity within Membership & Onboarding Team. The team is in charge of the admission to the Clearing and Guarantee System managed by CC&G, the monitoring of the membership requirements and the relationship and account management of clients. The team is also in charge of implementing technological solutions and new products with respect to the development of all CC&G products and services.

Key Responsibilities

The resource will support the team in activities like:

• Participating in project activities in order to define new services;
• Participating in project activities in order to improve the administrative management of Membership’s practices
• Periodic monitoring of membership requirements, and client support for membership's area of competence;
• Managing new admissions, exclusions, qualify and participant’s admission changes, interfacing with the clients during all the steps of the process and helping them in draw up a contract;
• Monitoring the maintenance of membership requirements according to timelines established by Euronext Clearing’s Rules and Regulations;
• Preparing letters which will be sent to participants after admissions, client profiles changes, exclusions

Candidate Profile

The ideal candidate has: 

• Master’s Degree in Economics or Finance;
• Good knowledge of Financial Markets;
• Fluency in both spoken and written English;
• Good knowledge of Microsoft Office Package;
• Team working attitude and Good communication skills;