• Real-time and ex-post markets supervision for Borsa Italiana derivatives, securitised derivatives and ETP markets
• Market interventions, handling of input errors, supervision of after-hours trading and management of member firms’ requests
• Prospective and retrospective monitoring of compliance with trading venue rules, as well as with applicable national and European regulation
• Management of surveillance alerts, investigations and reporting of suspicious transactions (STOR, AML) to the competent authorities
• Real-time and ex-post monitoring of liquidity provision obligations
• Contribution to the delivery of high-quality internal and external customer service in trading surveillance of the markets organized and managed by Borsa Italiana
• Development and maintenance of algorithms and tools for real-time monitoring and retrospective surveillance
• Work is performed in an office environment and may require extended working hours

• Proven interest in financial markets dynamics
• Quantitative background and analytical capabilities
• Good verbal and written communication skills

Join us as a Senior Associate, Relationship Management

Are you ready to shape the future of capital markets? We are looking for a Senior Associate, Relationship Management, to join the ELITE Team in Milan. This is a permanent position offering an exciting opportunity to contribute to our mission.

Key accountabilities

• Strategic commercial development: develop and execute an effective commercial plan to generate new business and deepen strategic relationships
• Revenue management: develop and maintain revenues (including on a recurring basis) with existing and new clients by leveraging on the value proposition of product /service
• Product development support: support development of new products and maintenance of existing products in line with client requirements;
• Relationship management: make tactical and strategic contacts at the management level through client networks and other channels
• Product & market development: build specific, sector-oriented knowledge for the various products. Identify market developments and translate them into sales activities (outbound)
• Client success: ensure that the service/product is successfully delivered to the client and communicate with the client to fix potential issues. Identify cross-selling possibilities
• Integrated and comprehensive value proposition: interact with internal stakeholders to ensure that the value proposition of your product/service is comprehensive to notably generate cross-selling opportunities.

Your profile

• Proven experience in a product management, business development or sales support role.
• Expert knowledge of Euronext’s market model, rule book, service offer, the buy-side and sell-side landscape.
• Excellent client facing skills and the ability to interact with all levels of the client’s organization.
• Strong commercial acumen and strategic awareness.
• Excellent written and oral presentation skills, an ability to combine attention to detail with the wider strategic view.
• Rigorous project management skills: ability to leverage internal and external relationships, autonomy and determination to drive forward projects, provide clear business input into functional requirements.
• Collaborative, open, pragmatic, customer oriented and numbers-driven approach to work.
• Pan-European business experience – developing products in multiple geographic locations.

ELITE supports companies by connecting them to skills, network and capital to drive their sustainable growth in the long-term. Based on a unique offer of services and solutions, ELITE combines a calendar of workshops and coaching sessions, supporting entrepreneurs and executives in upskilling and empowering their strategic plan and business opportunities.

ELITE also helps guide the management teams of ELITE companies on how to fast-track their development and how to access the most suitable funding options for their growth needs, whether institutional investors, private equity, private debt or public markets, both equity and debt.

The responsible person will drive the commercial expansion of standard offerings by enhancing and developing relationships with existing clients as well as acquiring new clients. Other responsibilities will be covering business development, product management and client relationship activities.

Working with us means:

• Be part of an agile, innovative and dynamic organisation, where you can have an impact and grow
• Opportunity to grow 
• A vibrant international and diverse environment
• Wellbeing programme, equal opportunities, work environment open to diversity in all its forms

About the role:
We are seeking a production support Site Reliability Engineer (SRE) with strong automation skills to join our dynamic team. The ideal candidate will be responsible for ensuring the reliability, availability and performance of our production systems, while driving automation and operational excellence.

Key responsibilities:

• Provide day-to-day operational support for production environments, ensuring high availability and reliability of critical services.
• Develop, maintain and enhance automation scripts and tools using Bash, Python and Ansible to streamline operational tasks and incident response.
• Monitor system performance, proactively identify issues and implement solutions to prevent service disruptions.
• Collaborate with development, QA and infrastructure teams to implement best practices for deployment, monitoring and incident management.
• Participate in on-call rotation and respond to production incidents, performing root cause analysis and driving resolution.
• Maintain and improve configuration management, CI/CD pipelines and infrastructure as code practices.
• Document operational processes, troubleshooting steps and automation workflows.

Required skills and experience:

• Proven experience in a production support or SRE role within a complex, high-availability environment.
• Strong automation skills with proficiency in Bash, Python and Ansible.
• Experience with monitoring and alerting tools (e.g. Prometheus, Grafana, Elastic stack, Datadog).
• Solid understanding of Linux/Unix systems administration and troubleshooting.
• Familiarity with cloud platforms (e.g. AWS) and containerisation technologies (e.g. Docker, Kubernetes).
• Experience with configuration management and infrastructure as code tools (e.g. Terraform, CloudFormation).
• Knowledge of networking fundamentals, security best practices and incident management processes.
• Excellent problem-solving skills, attention to detail and ability to work under pressure.
• Strong communication and collaboration skills.

Desirable skills:

• Experience with version control systems (e.g. Git).
• Familiarity with Agile methodologies and DevOps culture.
• Exposure to database administration and troubleshooting (e.g. MySQL, PostgreSQL, Oracle).
• Scripting or automation experience with other languages (e.g. Go, Ruby).

Join us as a Sales & Relationship Manager Europe!

Role Overview: The Sales & Relationship Manager will play a crucial role within the Sales & Relationship Manager division, focusing on ELITE business and commercial development across the different EU geographies where ELITE is developing its presence (ie CEE Region, Netherland, Spain, Greece).

The responsible person will report directly to the Head of Sales in driving the commercial expansion of standard offerings by enhancing and developing relationships with existing clients as well as acquiring new clients and partners.

Workplace: Italy (Milan)

Secondary possible workplace: Paris or Amsterdam

Key Responsibilities

• Strategic commercial development: develop and execute an effective commercial plan to generate new business and deepen strategic relationships within Euronext core geographies
• Revenue management: develop and maintain revenues with existing and new clients by leveraging on the value proposition of product /service
• Relationship management: make tactical and strategic contacts at the management level through client networks and other channels
• Client success: ensure that the service/product is successfully delivered to the client and communicate with the client to fix potential issues. Identify cross-selling possibilities
• Cultivate and strengthen relationships with local industry partners, banks, advisors and investors to build a robust support network for ELITE International companies
• Product development support: support and coordinate with the Product team in development of new products and maintenance of existing products in line with client requirements
• Product & market development: build specific, sector-oriented knowledge for the various products. Identify market developments and translate them into sales activities (outbound)
• Partner with Euronext Business / support functions Partner to cultivate cross-functional relationships delivering high priority strategic initiatives

Candidate Profile/ Key Skills:

• Education: Bachelor's or master's degree in business administration, Finance  or other fields relevant to the position
• Experience: Proven experience (at least 4-5 years) in a business development or sales/relationship management roles. Corporate Finance or Financial Advisory or Capital Markets background are a plus
• Skills:
  • Excellent client facing skills and the ability to interact with all levels of the client’s organization.
  • Strong commercial acumen and strategic awareness.
  • Pan-European business experience developing relationships and products in multiple geographic locations
  • Available to work at Euronext Milan office and travel frequently in multiple geographic locations
  • Excellent written and oral presentation skills (in English, other languages as a plus), an ability to combine attention to detail with the wider strategic view.
  • Rigorous project management skills: ability to leverage internal and external relationships, autonomy and determination to drive forward projects, provide clear business input into functional requirements.
  • Strong organizational skills for a timely update in the internal reporting systems – CRM, Business Reports, etc.
  • Collaborative, open, pragmatic, customer oriented and numbers-driven approach to work.
  • Knowledge of Euronext’s market model, rule book, service offer, the buy-side and sell-side landscape valued
  • Opportunity management and negotiation
  • Proficiency in MS Excel and PowerPoint
• Attributes:
  • Team oriented and customer-oriented approach
  • Ability to work autonomously and drive projects forward
  • Pragmatic and numbers-driven mindset
  • Ability to leverage internal and external relationships
  • Pan-European banking/finance experience is a plus