Protecting investors and maintaining trust in financial markets are central to Euronext's mission. As part of this commitment, we encourage everyone to remain vigilant against fraudulent communications that misuse the Euronext name, brand or identity.
Like many well-known financial institutions, Euronext may occasionally be impersonated by fraudsters seeking to mislead individuals through fake emails, websites or other communications. These messages may appear genuine, but they are designed to obtain personal information, financial details or payments, or to promote fraudulent investment schemes.
Being aware of how Euronext operates is integral to recognising these scams.
How Euronext communicates
Euronext is a market infrastructure provider. We operate regulated markets and provide services to issuers, intermediaries and investors. We do not provide investment advice or contact individuals to promote investment opportunities.
Please remember:
- Euronext will never send unsolicited emails offering investment opportunities, trading services or financial products.
- Euronext will never ask you to transfer money or disclose personal, banking or security information by email.
- Official Euronext email addresses always end with @euronext.com.
- If you are unsure whether a communication is genuine, contact your usual Euronext representative before taking any action.
How to recognise fraudulent communications
Fraudulent emails or messages often imitate the visual identity of legitimate organisations, including logos, colours and branding. However, they frequently contain warning signs such as:
- Use of generic greetings instead of your actual name
- Promises of unusually high or guaranteed investment returns
- Requests for passwords, banking details, PINs or payment information
- Messages creating a false sense of urgency, threat or confidentiality
- Suspicious links or unexpected attachments that do not belong to Euronext
- Email addresses that do not end with @euronext.com
If you receive a communication that seems unexpected or suspicious, do not click on links, download attachments or respond until you have verified its authenticity.
How to protect yourself
A few simple precautions can significantly reduce the risk of fraud:
- Always verify the sender's email address.
- Never share personal or financial information in response to unsolicited communications.
- Be cautious of offers that appear unusually attractive or require immediate action.
- Access Euronext information only through our official channels.
Official Euronext channels include:
- Euronext company website: https://www.euronext.com
- Euronext Live Markets: https://live.euronext.com
- LinkedIn: https://www.linkedin.com/company/euronext
- X: https://x.com/euronext
- Instagram: https://www.instagram.com/euronextgroup
Stay informed
Financial awareness is one of the most effective ways to protect yourself from fraud. Understanding how regulated market operators work and recognising the warning signs of scams can help you identify suspicious communications before they cause harm.
If in doubt, always verify the authenticity of a communication before responding or taking any action.
For official information about Euronext, please rely exclusively on our recognised communication channels.
Report suspicious communications
If you receive a communication claiming to be from Euronext that you believe is fraudulent, please do not respond or click on any links. If possible, report it to your local authorities or national cybercrime reporting service.
The Europol cybercrime directory will help you identify your country’s national reporting website.
If you are an existing Euronext client and have doubts about a communication, contact your usual Euronext representative to verify its authenticity.