Job ID
R25763
Country
India
Job City
Bangalore
Job Family
Client services operations
Job Type
Employee
Job Sub Type
Permanent

Key Responsibilities

1. Data & Database Validation

  • Validate and maintain internal analyst and client databases for accuracy and completeness.
  • Review incoming data for consistency, structure, and basic quality checks.
  • Identify gaps, inconsistencies, or errors and flag them for resolution.
  • Track versions and updates to datasets and submissions.

2. Data Product Support & Submission Operations

  • Assist in launching and maintaining data products, ensuring smooth operational execution.
  • Manage and load client data submissions into internal systems (e.g., S3, shared repositories).
  • Ensure files are named, stored, and versioned correctly according to defined standards.
  • Confirm successful receipt and loading of submissions.
  • Maintain basic audit records (timestamps, submitter, file types).

3. Documentation & Meeting Support

  • Draft clear, concise meeting notes from internal and client-facing discussions.
  • Summarize key decisions, action items, and next steps.
  • Maintain shared documentation repositories (guidance, FAQs, internal notes).
  • Support creation and upkeep of operational playbooks and checklists.

4. Operational Coordination & Stakeholder Support

  • Collaborate with Substantive Research, Commcise, and Euronext teams as needed.
  • Support account managers and internal teams with operational tasks.
  • Help prepare submission guidance or follow-up materials for clients.
  • Monitor operational inboxes or notifications related to submissions.
  • Escalate issues clearly and promptly when standards are not met.

5. Process Improvement (Expected Over Time)

  • Suggest improvements to operational workflows and documentation.
  • Help standardize recurring tasks as the product matures.
  • Contribute to building scalable processes to support future growth.