AV Technician (12-month contract)

About the role

As a Webcast AV Technician you deliver an event from a technology perspective in one of our studios or on site at one of our customers. You will play an essential role in Company Webcast as the person will have a direct impact on the success of customers’ webinars and webcasts.

Your key accountabilities

• Carry out successful customer events in one of our studios, or on site (webinars/webcasts)
• You will coordinate webcast production, which includes managing various aspects of the event such as scheduling, technical setup, and content integration.
• When technical issues arise during a webcast, you’ll troubleshoot streaming audio and video problems. Your ability to diagnose and resolve issues promptly is essential.
• Coordinate local suppliers and technical teams involved in the solution
• Depending on the project, responsible for the successful deployment of solutions for a broad range range of organisations (private and public, large and small)
• Install and configure encoders at our customers
• Identify needs and market developments
• Responsible for good internal and external communication

Your profile

As a successful Webcast AV Technician, you are a problem solver by nature and have a flexible mindset to support customer needs. You strive to achieve the best result together with your colleagues. You are client-oriented, technical savvy and a true team player.

• 2-3 years of working experience with streaming video/online video, audio-visual industry, TV broadcast or video conferencing
• Strong working knowledge and experience with equipment such as Newtek Tricaster Elite
• Broad knowledge of Information Communication Technologies
• Basic knowledge of encoders installation and configuration
• Basic understanding of IP networks and establishing network connections on site
  experience with setting up 5G connections
• Previous experience in troubleshooting Windows 11 (sometimes W10 depending on client)
• Experience with RTMP streaming and setting up site to site connections using NDI protocol and stream with OBS Studio
• Knowledge of audio, mixing audio on a console (microphones and routing) and managing virtual conference rooms
• Multitasking needs to be a strong prevalent competency and be able to perform under pressure; whether there are large scale technical difficulties or last minute emergencies
• Be customer oriented and work as a strong team with your colleagues
• Excellent organizational skills, flexible, proactive, result and service-focused
• Willing to work alternating shifts (morning, afternoon, evening)
• Excellent command of English and Dutch
• You have a valid driving license

What we offer

• You will work with many different leading (international) companies.
• A great team of Webcast Engineers
• An international work environment.

As a successful Webcast AV Technician, you are a problem solver by nature and have a flexible mindset to support customer needs. You strive to achieve the best result together with your colleagues. You are client-oriented, technical savvy and a true team player.