Careers

Shape the future.
Grow in your career. 
Join Euronext.

Driven by expertise. Empowering people.

We are an independent exchange at the heart of Europe’s financial markets,
close to local ecosystems and connecting market participants globally.

Shape the future

Our ambition is to continue to power local & global capital markets to drive sustainable growth for our clients. You can play a key role in helping us achieve this ambition.

Join Euronext

In a unique place to work

We are an agile, innovative and dynamic organisation with a strong people culture and ethos.
We take great pride in the heritage of our Exchanges while embracing the future.

Grow with an ambitious global player

Euronext has tripled in value since 2014 and has a strong track record of successful acquisitions and expansion. We now have employees spread across 11 European countries, the US and Asia.

Thrive in a high performing culture

where you can have an impact and challenge the status quo, both within and outside your team.

Be recognised and rewarded

for your performance and contribution, through new career opportunities, or attractive compensation packages and incentive schemes.

Join a vibrant internal culture

where we invest in employee well-being through our Wellnext program and develop CSR initiatives. We are proud to be an equal opportunity employer and promote a work environment open to diversity in all its forms.

Discover our open positions

 

WELCOME TO EURONEXT !

Qui sommes-nous ?

Euronext ?  C’est la première infrastructure de marché paneuropéenne, connectant les économies européennes aux marchés de capitaux mondiaux, pour accélérer l'innovation et la croissance durable. Elle gère des marchés réglementés en Belgique, en France, en Irlande, en Italie, en Norvège, aux Pays-Bas et au Portugal.

Son objectif est de façonner les marchés de capitaux pour les générations futures. À ce titre, Euronext occupe une position particulière dans l'écosystème financier. Elle est au service de l'économie réelle en réunissant acheteurs et vendeurs dans des lieux de négociation transparents, efficaces et fiables.

Dans ce rôle clé, Euronext a une responsabilité envers l'ensemble de la communauté financière, non seulement pour assurer la stabilité financière, mais aussi pour contribuer de manière décisive à un modèle de croissance durable dans les pays dans lesquels elle opère.

Opérateur sur le marché ? Mais comment ?

Avec près de 2 000 émetteurs cotés et une capitalisation boursière d'environ 6 600 milliards d'euros à la fin mars 2022, Euronext dispose d'une franchise inégalée de valeurs sûres et d'une clientèle nationale et internationale très diversifiée.

Et dans le fond ?

Euronext gère des marchés d'actions et de dérivés réglementés et transparents, l'un des principaux marchés électroniques de négociation de titres à revenu fixe en Europe et le plus grand centre de cotation de titres de créance et de fonds au monde. Son offre totale de produits comprend des actions, des devises, des fonds négociés en bourse, des warrants et des certificats, des obligations, des produits dérivés, des matières premières et des indices. Le Groupe offre une chambre de compensation multi-actifs par le biais d'Euronext Clearing, ainsi que des services de conservation et de règlement par le biais des dépositaires centraux de titres d'Euronext Securities au Danemark, en Italie, en Norvège et au Portugal.

Euronext tire également parti de son expertise dans l'exploitation des marchés en fournissant des technologies et des services gérés à des tiers. En plus de son principal marché réglementé, elle exploite également un certain nombre de marchés juniors, simplifiant l'accès à la cotation pour les PME.

Comment cela est possible ?

Euronext considère ses membres comme acteurs de sa réussite quel que soit leur métier. Pour évoluer dans cette dynamique, Euronext souhaite accueillir davantage de talents afin d’y participer !

Euronext recrute !

C’est l’opportunité pour vous d’intégrer une équipe motivée et dynamique dans un environnement international, afin de développer des compétences généralistes et opérationnelles en gestion des ressources humaines.

Au sein de l’équipe Ressources Humaines France, l’alternant(e) RH interviendra principalement sur les missions suivantes :

Mission administration du personnel :

• L'intégration administrative des nouveaux arrivants (DPAE, CIE bourse, mutuelle et santé, attestation employeur, outils de gestion administratif pour toute population) 

• Prise en charge des formations apprentissage/professionnalisation (OPCO)

• Aide à la gestion des mobilités nationales et internationales

Gestion du processus de recrutement tout en garantissant une expérience candidat positive :

• Contribuer à l’amélioration des relations avec les écoles et la participation au forum de recrutement

• Accompagner les managers dans leurs recrutements de stagiaires et alternants au sein de tous les départements IT et Digital  basés en France.

• Diffuser et gérer les offres de stages et/ou alternants via tous les canaux de recrutements (site carrières, jobboards, forums…).

• Sélectionner les candidatures en adéquation avec la recherche et effectuer la pré qualification téléphonique.

• Procéder à l’intégration administrative des futurs stagiaires et/ou alternants à l’issue de l’étape de recrutement.

Animation de la communauté early careers France toute en développant la marque employeur :

En lien avec la personne chargée du recrutement des métiers « Finance » :

• Contribuer à une intégration efficace des nouveaux stagiaires/apprentis au sein de la population des early careers en organisant leur onboarding HR, des présentations métiers et équipes, des visites de nos locaux …

• Être le Référent RH de cette communauté dans tous les aspects lors de leur vie professionnelle au sein d’Euronext en lien avec la DRH et l’équipe de HRBP France.

• Contribuer au déploiement de la marque employeur et gérer les relations écoles

Le profil recherché

WELCOME TO THE TEAM !

L’équipe RH est actuellement composée de 13 personnalités toutes aussi authentiques les unes que les autres, qui seraient ravie de t’intégrer parmi eux ! La force de notre équipe se puise principalement dans notre énergie, nos expériences mais surtout notre implication dans les divers sujets RH.

Toujours disponible pour échanger, former, apprendre, nous recherchons une personne dynamique, volontaire et qui a envie d’évoluer dans un environnement challengeant.

Tu es à la recherche d’une alternance dans un environnement innovant et curieux(se) d’en apprendre plus sur le marché financier. 

Actuellement en master, tu aimes le contact et échanger. Tu es reconnu(e) pour ton sens du détail, ta capacité de synthèse et rédactionnelle.

Faisant preuve d’autonomie, tu fais preuve d’initiative dans les missions qui te sont confiées.

Ta maitrise du pack office est avancée ainsi que ton aisance en anglais, ta présence constituera un atout chez Euronext !

N’attend plus, rejoins les équipes EURONEXT ! 

BORSA ITALIANA – INTERNSHIP, ITALY SECONDARY MARKETS MARKETING SUPPORT

Borsa Italiana Spa, the company responsible for the organization and management of Italian financial markets and now part of the Euronext Group, provides an internship opportunity within the Italy Secondary Sales Team Team as: Italy Secondary Markets Sales - Marketing Internship.


Workplace: Milan, Piazza degli Affari 6 (Hybrid)

Key Responsibilities

  • Support Italy Sales Team marketing and events (conferences, seminars, roadshows) activities in collaboration with Euronext Global Sales Marketing Department and Borsa Italiana Corporate Marketing Team, organize events/webinars both from a logistic and content management point of view
  • Support Media Relations for social media promotion (events, results, market volumes), to raise visibility profile of market trends and volumes on a regular basis
  • Prepare and review presentation material, including market data analysis on a monthly basis
  • Create PowerPoint marketing material related to products and services offered
  • Provide benchmark analysis vs. main competitors in terms of marketing activities and clients’ engagement, including tracking of social media activities of alternative venues
  • Manage account records and CRM files, in collaboration with Group CRM
  • Support operations management, including relationships with Finance regarding purchase orders, payments, contracts, supplier requests, budget, etc.
  • Support and implement changes to Borsa Italiana website pages concerning secondary markets, in cooperation with Website/Markets/Products teams

Candidate Profile

The ideal candidate has:

  • Master's Degree in Economics or Financial Markets, with an interest in Marketing;
  • Fluency in both spoken and written English, French represents a plus;
  • Good knowledge of Office Package (Word, Excel, Power Point);
  • Strong team working attitude;
  • Good communication skills;
  • Curiosity.
24/03/2023

  • Portugal
  • Contingent Worker
  • Contingent Worker

Euronext Human Resources team supports closely the Euronext strategic plan, Growth for Impact 2024 with the ambition to empower each Euronext employee to grow, perform and innovate.

The HR team plays a key role in coordinating the Change Management stream as well as deploying HR processes and tools applicable across locations.

In close coordination with the Head of Talent Development and the HR Director in Porto, the V.I.E HR Group Projects Officer works on the deployment of HR group projects defined in the strategic roadmap and support the local projects in Porto.

At a Group level, the V.I.E supports the Head of Talent Development in the following projects:

1) Group Talent Development to train employees on skills identified as strategic and transversal across businesses / locations :

  • Development of the digital training offer on the Euronext Academy, the learning management system for employees (e.g. courses with internal experts,  digital onboarding programme)

  • Co-organize the sessions as part of the Leadership and Mentoring programmes

  • Coordinate the calendar for the Lunch & Learn sessions and the Learning Weeks;

  • Consolidate Talent Acquisition and Development KPIs for the Managing Board.

3) Employer branding projects and job boards strategy to attract the right skills and talents:

  • Participate in the deployment of Workday Recruitment and Docusign for newly integrated entities;

  • Communicate on the Group Talent Acquisition roadmap (main initiatives including diversity actions and job fairs);

  • Manage video content projects: interview portraits of Euronext employees, articles on job boards

4) Recruitment of VIE

  • CV screening

  • Interviews

  • Onboarding process

5) Career mobilities development: support the deployment of the Career Framework for newly integrated entities as well as its continuous roll-out to develop internal mobilities and career possibilities at Euronext.

Locally, the V.I.E supports the HR team in Porto in their Business Partner role:

  • Learning and Development: collection of local training needs and organization of in-house and external trainings, monthly Lunch&Learn, local Learning Weeks events

  • Recruitment: support recruitment and onboarding processes for the location

  • Support in rolling-out local engagement initiatives.

The key accountabilities only describe the main activities and are not exhaustive. It evolves depending on the expertise level and ongoing projects.

Profile and skills

  • Master degree in HR Management or other related field

  • Excellent project management / change management skills

  • Collaborative & multicultural profile: ability to actively communicate and involve colleagues across locations in various projects.

  • Excellent interpersonal and communication skills

  • Dynamic and pro-active in suggesting new ideas

  • Highly adaptable and flexible

  • Good command of the Pack office (Word, Excel, PowerPoint)

  • Results and target driven, delivery oriented.

  • Excellent English skills, fluency in Norwegian or French is a plus

  • Understanding of capital markets and financial products is a plus

Key accountabilites

As an Application Support Team Leader, you will:

  • Manage internal Team associated to CA4U service (Corporate Actions Platform for Euronext CSDs);
  • Plan, review and determine a Production schedule for CA4U Application Support service (24/5 support -Business Hours onsite, outside Business Hours on call)
  • Follow the best practices namely ITIL and ISO 20000;
  • Triage of incident related to Corporate Action Platform (namely Megara Platform). Responsibilities are:
    • to resolve complicated incident which have been raised from 1st Level and need extensive system and application knowledge.
    • Maintain functionality of the software by evaluating current hardware and software components supporting Megara Platform
    • Support the Incident Manager in coordinating the decision for eventual emergency fix once assessed that software fix is needed to resolve the incident
    • Definition and setup of application alerts to be monitored by 1st level
    • Technical configuration of Megara as listed in the relevant Configuration Matrix
    • Manage the relationship with software vendor (Vermeg) and the escalation to them as 3rd Level if solutions are not available
    • Being involved in all the planned Megara platform software deployment tasks in order to:
      • assesses eventual need of new technical configuration to be tested
      • impact on already existing software CI and updated them, if the case, within the CMDB
  • Responsible for changes in Megara due to software CRs.
  • Contributor in the CAB. Responsible for upgrades of Megara Platform
  • Contributor on Problem Management process if the problems are related to the application
  • Plays a significant role in long-term planning, project status reporting, and implementing improvements on the Megara Platform
  • Oversees and reports weekly, monthly, quarterly, and annual application metrics;
  • Identifies trends and assess opportunities to improve processes and application;
  • Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values;
  • Collaborates with transitions and onboarding team as needed;
  • Raises and tracks issues and conflicts, remove barriers, resolve issues of medium complexity involving stakeholders and escalate to appropriate level when required;
  • Assesses a variety of situations and provide clarity to team and stakeholders;
  • Establishes and maintains credible, professional relationships with clients, internal business lines, etc.;
  • Solicits and responds to feedback while gaining commitment and support;



Your profile

  • 10+years of leadership experience in similar roles in Complex Environments;
  • Background in areas related with troubleshooting;
  • Knowledge of Central Securities Depositary Environment and on Corporate Actions processes is a plus;
  • Hungry: passionate about the job, motivated by challenges, willing to transform, hands-on, focused on delivery;
  • Strong sense of service, transparent in case of difficulties;
  • Logical;
  • Active listener and with a very structured/coherent and organized speech, being capable of communicating complex technical topics to a wide variety of audiences;
  • Strong leadership and management abilities;
  • Ability to lead Teams, potentially cross Group Companies, and with different scopes of a complex nature;
  • Demonstrated critical thinking and willingness for improvements;
  • Ability to translate strategic plans into specific objectives, and to create and execute project plans to achieve objectives;
  • Strong interpersonal skills, empathy, ability to understand the business needs, embrace Euronext culture;
  • Excellent written and spoken communication skills;
  • Ability to interact with senior management elements and influence decision makers;
  • Availability to travel;
  • Fluent in English. French and other European languages, including Portuguese, is a plus.
  • Knowledge of the Megara Platform, Openshift Platform and microservices applications is a plus

Key accountabilities

As a Junior application Support Engineer, you will:

  • Be part of an internal Team associated to CA4U service (Corporate Actions Platform for Euronext CSDs);
  • Contribute on the Production schedule for CA4U Application Support service (24/5 support -Business Hours onsite, outside Business Hours on call)
  • Follow the best practices namely ITIL and ISO 20000;
  • Triage of incident related to Corporate Action Platform (namely Megara Platform). Responsibilities are:
    • to resolve complicated incident which have been raised from 1st Level and need extensive system and application knowledge.
    • Maintain functionality of the software by evaluating current hardware and software components supporting Megara Platform
    • Support the Incident Manager in coordinating the decision for eventual emergency fix once assessed that software fix is needed to resolve the incident
    • Definition and setup of application alerts to be monitored by 1st level
    • Technical configuration of Megara as listed in the relevant Configuration Matrix
    • Manage the relationship with software vendor (Vermeg) and the escalation to them as 3rd Level if solutions are not available
    • Being involved in all the planned Megara platform software deployment tasks in order to:
      • assesses eventual need of new technical configuration to be tested
      • impact on already existing software CI and updated them, if the case, within the CMDB
  • Contributor for changes in Megara due to software CRs.
  • Contributor in the CAB. Responsible for upgrades of Megara Platform
  • Contributor on Problem Management process if the problems are related to the application
  • Identifies trends and assess opportunities to improve processes and application;
  • Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values;
  • Raises and tracks issues and conflicts, remove barriers, resolve issues of medium complexity involving stakeholders and escalate to appropriate level when required;
  • Establishes and maintains credible, professional relationships with clients, internal business lines, etc.;
  • Solicits and responds to feedback while gaining commitment and support;



Your profile

  • Background in areas related with troubleshooting;
  • Knowledge of Central Securities Depositary Environment and on Corporate Actions processes is a plus;
  • Hungry: passionate about the job, motivated by challenges, willing to transform, hands-on, focused on delivery;
  • Strong sense of service, transparent in case of difficulties;
  • Logical;
  • Active listener and with a very structured/coherent and organized speech, being capable of communicating complex technical topics to a wide variety of audiences;
  • Demonstrated critical thinking and willingness for improvements;
  • Strong interpersonal skills, empathy, embrace Euronext culture;
  • Good written and spoken communication skills;
  • Ability to interact within a professional Team;
  • Availability to travel;
  • Fluent in English. French and other European languages, including Portuguese, is a plus.
  • Knowledge  of the Megara Platform, Openshift Platform and microservices applications is a plus

Borsa Italiana Spa, the company responsible for the organization and management of Italian financial markets and now part of the Euronext Group, provides an internship opportunity within the HR Department as HR Talent Acquisition & Learning Intern.

Workplace: Milan, Pizza degli Affari 6

Key Responsibilities

The resource will work with the HR Business Partner and the Talent Acquisition Manager on the following activities:

  • Working on different projects focusing on reporting for Talent Management and Acquisition, process improvement and candidate experience
  • Collaborate with Hiring managers during the recruiting process: screening CVs, conduct phone interviews, arrange interviews between hiring manager and candidates
  • Assist the candidates in the application process on our HR Management System (Workday)
  • Supporting key Group HR projects and process improvements to provide value to the business
  • Ensuring alignment of HR processes by partnership with colleagues of the other countries
  • Designing training opportunities for the employees
  • Reporting

Candidate Profile

The ideal candidate has:

  • Master Degree in Languages, Economics, Human Resources or equivalent
  • Fluency in both spoken and written English
  • Good knowledge of Microsoft Office (Excel in particular)
  • Good communication skills
  • Precision and attention to details
  • Organizational skills
  • A previous experience will be considered as a plus

Key accountabilities

As an Senior application Support Engineer, you will:

  • Be part of an internal Team associated to CA4U service (Corporate Actions Platform for Euronext CSDs);
  • Contribute on the Production schedule for CA4U Application Support service (24/5 support -Business Hours onsite, outside Business Hours on call)
  • Follow the best practices namely ITIL and ISO 20000;
  • Triage of incident related to Corporate Action Platform (namely Megara Platform). Responsibilities are:
    • to resolve complicated incident which have been raised from 1st Level and need extensive system and application knowledge.
    • Maintain functionality of the software by evaluating current hardware and software components supporting Megara Platform
    • Support the Incident Manager in coordinating the decision for eventual emergency fix once assessed that software fix is needed to resolve the incident
    • Definition and setup of application alerts to be monitored by 1st level
    • Technical configuration of Megara as listed in the relevant Configuration Matrix
    • Manage the relationship with software vendor (Vermeg) and the escalation to them as 3rd Level if solutions are not available
    • Being involved in all the planned Megara platform software deployment tasks in order to:
      • assesses eventual need of new technical configuration to be tested
      • impact on already existing software CI and updated them, if the case, within the CMDB
  • Contributor for changes in Megara due to software CRs.
  • Contributor in the CAB. Responsible for upgrades of Megara Platform
  • Contributor on Problem Management process if the problems are related to the application
  • Identifies trends and assess opportunities to improve processes and application;
  • Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values;
  • Raises and tracks issues and conflicts, remove barriers, resolve issues of medium complexity involving stakeholders and escalate to appropriate level when required;
  • Establishes and maintains credible, professional relationships with clients, internal business lines, etc.;
  • Solicits and responds to feedback while gaining commitment and support;

Your profile
  • Background in areas related with troubleshooting;
  • Knowledge of Central Securities Depositary Environment and on Corporate Actions processes is a plus;
  • Hungry: passionate about the job, motivated by challenges, willing to transform, hands-on, focused on delivery;
  • Strong sense of service, transparent in case of difficulties;
  • Logical;
  • Active listener and with a very structured/coherent and organized speech, being capable of communicating complex technical topics to a wide variety of audiences;
  • Demonstrated critical thinking and willingness for improvements;
  • Strong interpersonal skills, empathy, embrace Euronext culture;
  • Good written and spoken communication skills;
  • Ability to interact within a professional Team;
  • Availability to travel;
  • Fluent in English. French and other European languages, including Portuguese, is a plus.
  • Knowledge  of the Megara Platform, Openshift Platform and microservices applications is a plus

Key accountabilities

As an Senior application Support Engineer, you will:

  • Be part of an internal Team associated to CA4U service (Corporate Actions Platform for Euronext CSDs);
  • Contribute on the Production schedule for CA4U Application Support service (24/5 support -Business Hours onsite, outside Business Hours on call)
  • Follow the best practices namely ITIL and ISO 20000;
  • Triage of incident related to Corporate Action Platform (namely Megara Platform). Responsibilities are:
    • to resolve complicated incident which have been raised from 1st Level and need extensive system and application knowledge.
    • Maintain functionality of the software by evaluating current hardware and software components supporting Megara Platform
    • Support the Incident Manager in coordinating the decision for eventual emergency fix once assessed that software fix is needed to resolve the incident
    • Definition and setup of application alerts to be monitored by 1st level
    • Technical configuration of Megara as listed in the relevant Configuration Matrix
    • Manage the relationship with software vendor (Vermeg) and the escalation to them as 3rd Level if solutions are not available
    • Being involved in all the planned Megara platform software deployment tasks in order to:
      • assesses eventual need of new technical configuration to be tested
      • impact on already existing software CI and updated them, if the case, within the CMDB
  • Responsible for changes in Megara due to software CRs.
  • Contributor in the CAB. Responsible for upgrades of Megara Platform
  • Contributor on Problem Management process if the problems are related to the application
  • Plays a significant role implementing improvements on the Megara Platform
  • Identifies trends and assess opportunities to improve processes and application;
  • Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values;
  • Raises and tracks issues and conflicts, remove barriers, resolve issues of medium complexity involving stakeholders and escalate to appropriate level when required;
  • Establishes and maintains credible, professional relationships with clients, internal business lines, etc.;
  • Solicits and responds to feedback while gaining commitment and support;

Your profile
  • 10+years of experience in Megara Platform functional, technical and configuration support;
  • Background in areas related with troubleshooting;
  • Knowledge of Central Securities Depositary Environment and on Corporate Actions processes is a plus;
  • Hungry: passionate about the job, motivated by challenges, willing to transform, hands-on, focused on delivery;
  • Strong sense of service, transparent in case of difficulties;
  • Logical;
  • Active listener and with a very structured/coherent and organized speech, being capable of communicating complex technical topics to a wide variety of audiences;
  • Strong leadership and management abilities;
  • Demonstrated critical thinking and willingness for improvements;
  • Ability to create and execute project plans to achieve objectives;
  • Strong interpersonal skills, empathy, ability to understand the business needs, embrace Euronext culture;
  • Excellent written and spoken communication skills;
  • Ability to interact with senior management elements and influence decision makers;
  • Availability to travel;
  • Fluent in English. French and other European languages, including Portuguese, is a plus.
Knowledge of Openshift Platform and microservices applications is a plus
21/03/2023

  • Netherlands
  • Business operations
  • Employee

iBabs

iBabs, Europa's snelst groeiende meeting management software dat gebruikt wordt door meer dan 2.000 organisaties, stelt klanten in staat om snel en effectief vergaderingen te organiseren en vol vertrouwen de genomen besluiten en acties vast te leggen.

Onze softwaretoepassing is de beste op de markt om op een veilige manier documenten voor vergaderingen van bijvoorbeeld de raad van bestuur en commissies elektronisch te verspreiden. We begrijpen het werk dat bij vergaderingen komt kijken en hoe we alles kunnen stroomlijnen zodat het allemaal soepel verloopt op elk apparaat. Vertrouwelijk, veilig en geautomatiseerd.

iBabs heeft elke dag meer dan 200.000 gebruikers die veilig toegang hebben tot hun vergaderdocumenten en vergaderingen bijwonen - altijd, overal en op elk apparaat.

Ons hoofdkantoor is gevestigd in Zwaag NH  en we hebben meer dan 20 jaar ervaring in het leveren van vergaderoplossingen en procesbewakingssoftware. We hebben een grote verscheidenheid aan klanten; van beursgenoteerde bedrijven, particuliere bedrijven, banken, verzekeraars en investeringsfondsen tot liefdadigheidsinstellingen, woningcorporaties en de zorgsector. In Nederland zijn we marktleider in de overheidssector en wordt onze software gebruikt door gemeenten, provincies, waterschappen en de rijksoverheid.

Met moederbedrijf Euronext breiden we momenteel uit in Scandinavië, Portugal, Spanje, Duitsland en Italië.

Job summary & Key Accountabilities

Dit is een geweldige kans om deel uit te maken van het team voor Europa's snelst groeiende board portal-oplossing en om voort te bouwen op het succes van iBabs.

  • Je beheert de technische opzet en inrichting van iBabs klantomgevingen inclusief de integratie met tools van derden zoals een Document Management Systeem en/of Workflow Systeem.
  • Je ondersteunt datamigratieprocessen, test en houdt documentatie en onze kennisbank up-to-date.
  • Je zult ook verschillende klantgerichte taken hebben zoals het bieden van (technische) assistentie en ondersteuning voor inkomende vragen en problemen met betrekking tot onze board portal-oplossing die worden geëscaleerd door het Customer Support Team.

Wij zijn op zoek naar een Technical Support Specialist medewerker die met een frisse en energieke aanpak van problemen komt en een focus heeft op continue verbetering!

We hebben een interculturele omgeving waar mensen die graag willen leren en dingen voor elkaar willen krijgen, zich verder kunnen ontwikkelen.

Profile and Skills

Je hoeft geen voorkennis te hebben van iBabs. In de eerste maanden wordt je ‘on-the-job’ getraind en werk je nauw samen met collega’s van verschillende teams om alle kennis te verzamelen.

iBabs is op zoek naar een collega met

  • Sterke customer support vaardigheden
  • Vaardigheden in trouble shooting en diagnosticeren van technische issues
  • Effectieve communicatieve vaardigheden (interpreteren van technische vraagstukken voor niet technische personen)
  • Vaardigheden met betrekking tot schrijven en updaten van handleidingen
  • Vaardigheden om zelfstandig en georganiseerd te kunnen werken
  • Vaardigheden om zowel zelfstandig als in een team te kunnen werken
  • Beheersing van Nederlands en Engels, vloeiend in woord en geschrift
  • Ervaring met SaaS oplossingen is een pré
  • Flexibel, proactief, resultaatgedreven en met een focus op service

Education and Knowledge

  • Minimaal MBO niveau
Key accountabilities • Contribute to managing the lifecycle of IT process (Change, Problem, Capacity…) and assist operational teams in resource planning • Ensure the necessary supporting documentation report on IT process is accurate and meets the required standards in a consistent, professional and measurable manner • Create customer reports and perform analysis and regular KPIs • Advise teams on missing or required information needed to assess the production of internal IT process • Liaise with senior staff to advise projects of existing demands on the live production services Your profile • Strong problem-solving and analytical skills • In-depth knowledge in either capacity planning, IT problem solving, IT change • Preferably hold ITIL certification • Possible Linux, data warehouse (Unix, Oracle) and scripting experience • Flexibility and ability to work in environments with changing priorities

Our values

Our values shape our behaviour and define who we are, principles that are a reflection of us. Our values were defined by our employees as the behaviours everyone at Euronext strives to live and work by.

Euronext Values - Unity

Unity

  • Respect and value the people we work with
  • We are unified through a common purpose
  • Embrace diversity and strive for inclusion
Euronext Values - Integrity

Integrity

  • Value transparency, communicate honestly and share information openly
  • Act with integrity in everything we do
  • Don't hide mistakes- learn from them
Euronext Values - Agility

Agility

  • Act with a sense of urgency and decisiveness
  • Be adaptable, responsive and embrace change
  • Take smart risks
Euronext Values - Energy

Energy

  • Be positively driven to make a difference and challenge the status quo
  • Focus on and encourage personal leadership
  • We motivate each other with our ambition
Euronext Values - Accountability

Accountability

  • Deliver maximum value to our customers and stakeholders
  • Take ownership and be accountable for the outcome
  • Reward and celebrate performance

Gender equality

Euronext is particularly committed to gender equality and the development of female talent at all levels of the organisation.

In 2021, the gender equality index applicable to Euronext's French legal entities reached 94/100 for Euronext Paris SA and 88/100 for Euronext Technologies SAS.

To further improve, we have communicated a concrete action plan with identified areas of impact to ensure we recruit diverse talent and promote equal opportunities among our employees.

Gender Equality - Euronext
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Flavia Natario Da Silva

Business Analyst

They say it best...

Flavia joined the Porto Technology Centre in 2016 as a Product Support Analyst before contributing to the development of our Optiq trading platform. She now designs new functionalities that address our clients’ needs while anticipating quality assurance (QA) impacts.

Shelley Oor

Commercial Manager – Real Time Market Data

Within Euronext’s real-time market data business, Shelley started as an analyst before moving to policy making and is now responsible for all commercial  and regulatory projects.

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career@euronext.com