Client Manager UK VDR

Date
Job ID
R26649
Country
United Kingdom
Job City
London
Job Family
Project management
Job Type
Employee
Job Sub Type
Permanent
About the position
Based in our London office (currently Aldgate, but expect to move to Canary Wharf late 2026), as a Client Manager you are responsible for the overall experience users have when using data rooms. The purpose is to ensure an optimal process and satisfied returning customers.
You will work closely with our sales team and customers in all of our six geographic markets, further you will be working with the Client Manager team to make sure that we maintain our high service level.
The job reports directly to the Country Manager Admincontrol UK & Ireland.
Responsibilities and tasks
  • Offer support for key stakeholders in virtual data rooms
  • Assist with administrations of data rooms for customers upon request
  • Advise on best practice
  • Help and support sales representatives
  • Hold demos for (potential) customers
  • Assist in workshops for customers
  • Training for new users
  • Help with closing of data rooms, including content export
  • Gather product feedback from customers
  • Report technical issues and follow up with customers