Webcast Engineer (12-month contract)

About the role

As a Webcast Technician you deliver an event from a technology perspective in one of our studios or on site at one of our customers. As Webcast Technician you will play an essential role in Company Webcast as the person will have a direct impact on the success of customers’ webinars and webcasts.

Your key accountabilities

• Carry out successful customer events in one of our studios, or on site (webinars/webcasts)
• You will coordinate webcast production, which includes managing various aspects of the event such as scheduling, technical setup, and content integration.
• When technical issues arise during a webcast, you’ll troubleshoot streaming audio and video problems. Your ability to diagnose and resolve issues promptly is essential.
• Coordinate local suppliers and technical teams involved in the solution
• Depending on the project, responsible for the successful deployment of solutions for a broad range range of organisations (private and public, large and small)
• Install and configure encoders at our customers
• Identify needs and market developments
• Responsible for good internal and external communication

Your profile

As a successful Webcast Technician, you are a problem solver by nature and have a flexible mindset to support customer needs. You strive to achieve the best result together with your colleagues. You are client-oriented, technical savvy and a true team player.

• 2-3 years of working experience with streaming video/online video, audio-visual industry, TV broadcast or video conferencing
• Strong working knowledge and experience with equipment such as Newtek Tricaster Elite
• Broad knowledge of Information Communication Technologies
• Basic knowledge of encoders installation and configuration
• Basic understanding of IP networks and establishing network connections on site
  experience with setting up 5G connections
• Previous experience in troubleshooting Windows 11 (sometimes W10 depending on client)
• Experience with RTMP streaming and setting up site to site connections using NDI protocol and stream with OBS Studio
• Knowledge of audio, mixing audio on a console (microphones and routing) and managing virtual conference rooms
• Multitasking needs to be a strong prevalent competency and be able to perform under pressure; whether there are large scale technical difficulties or last minute emergencies
• Be customer oriented and work as a strong team with your colleagues
• Excellent organizational skills, flexible, proactive, result and service-focused
• Willing to work alternating shifts (morning, afternoon, evening)
• Excellent command of English and Dutch
• You have a valid driving license

What we offer

• You will work with many different leading (international) companies.
• A great team of Webcast Engineers
• An international work environment.

As a successful Webcast Technician, you are a problem solver by nature and have a flexible mindset to support customer needs. You strive to achieve the best result together with your colleagues. You are client-oriented, technical savvy and a true team player.