Senior Market Expert

Nord Pool Strategic Services Team is looking to recruit a Senior Market Expert to join Nord Pool Strategic Services team and support our growing serviced power exchanges business area.

Nord Pool Strategic Services team is responsible for several business areas:

• Services to power exchanges in Europe
• Nord Pool Consulting
• Nord Pool Academy
• Services to Transmission System Operators
• Other related services

To strengthen our team, we are looking for a colleague with a strong ambition to grow and a wish to become an ambassador for the European electricity market model while supporting Nord Pool’s serviced markets business.

You will be part of Nord Pool’s multinational team delivering exciting assignments where you will have the chance to facilitate electricity market developments in different countries in Europe and contributing in sharing market expertise for regions where Nord Pool assists with market development. 

Nord Pool is at the heart of power market development in Europe. In parallel of operating its own markets across 15+ countries, Nord Pool delivers platforms and services to five power exchanges in Europe (Iceland, Croatia, Romania, Bulgaria, Georgia) and expect to further grow in the coming years. We aim to provide best-in-class solutions and service to our clients (local power exchanges), helping them prosper. Nord Pool also support numerous other emerging power markets outside Europe with market development assistance covering market design, market rules, governing set-up of electricity markets including requirements for market platforms and organisation of daily operations.

This role will report to Joni Ärmänen, Manager Serviced Markets

Main Tasks

• Assume responsibility for regular communication with existing customers, following up on projects and maintaining relationships.
• Manage various change requests from existing customers.
• Together with other team members work with new delivery projects, when possible taking responsibility as project /deputy project manager.
• Present electricity market topics for various audiences in projects, conferences, and training sessions.
• Collaborate with other Nord Pool departments such as legal, operations, product development, finance and communications during project preparation, execution and operational phases.
• Prepare deliverables including, but not limited to, meeting minutes, reports, presentations and training materials.
• Attend relevant international conferences with the aim to promote Nord Pool, maintain stakeholder relations and build new relationships.
• Prepare technical and financial proposals for existing customers or new tenders and negotiate commercials terms.
• Keep track of contracts, negotiate contract terms and draft contract documents.

Other tasks

• The role also includes tasks such as managing invoicing for project and service deliveries, ensuring accuracy and timely processing.
• Support other Nord Pool Strategic Services teams with marked development and knowledge sharing activities for regions outside of Europe.

Qualifications & experience

To be successful in this position we believe the following skills, experience and personal qualifications are helpful:

Skills

• Excellent communication skills
• Strong commercial mindset with the ability to identify business opportunities
• Confident decision-making and negotiation abilities
• Excellent command of English, both written and spoken. Proficiency in other languages is an advantage.
• Strong presentation skills and comfortable presenting to audiences
• Ability to work cross-functionally and cross hierarchy, meeting tight deadlines
• Capability of grasping software architecture and technical aspects of software systems, enabling effective communication with technical teams and customers

Experience

• At least 4 years of work experience.
• Ideally 2 years’ experience in power markets, including operational knowledge.
• Degree in economics, business, engineering or a related field.
• Good knowledge of European power markets and the European Target Model for electricity markets.
• Experience in customer service is an advantage.
• Project management experience is an advantage.
• Good understanding of electricity market systems, including the ones Nord Pool delivers, is an advantage.

Desired personal qualities:

• You are a collaborative team player, willing to support colleagues and contribute to shared goals
• You are proactive and self-driven
• You have interest in leading projects and project teams.
• You are adaptable and flexible, comfortable working in a dynamic and international environment.
• You are resilient under pressure, able to manage multiple tasks and deadlines effectively.
• You are self-motivated and eager to develop professionally.
• You prefer to work in a structured way.
• You are curious and open to learning.
• You are customer service oriented.
• You have a high cultural awareness and willingness to travel.
• You identify with Euronext values.