Euronext Corporate Services

Euronext Corporate Services, is at the core of Euronext’s Growth for Impact 2024 strategy. It has delivered €41m of revenue in 2022 and a growth over +23% CAGR between 2017 and 2022, being one of the most important growth engine of the Group. The team is composed of over 170 professionals across Europe. They help listed companies make the most effective use of capital markets, and support private and public organisations run more efficiently.

Euronext Corporate Services already serves more than 4,500+ clients including over 1000 listed companies, private companies, advisors and public organisations. Clients are located across all Euronext markets (Belgium, France, Italy, Ireland, Netherlands, Norway Portugal,) but also beyond (e.g. UK, Germany, Sweden, Denmark, Finland, Spain).

This unique and comprehensive value proposition is articulated around four main pillars:

• Governance: our board portal solution “iBabs” helps organisations to secure, organize and run board meetings more efficiently (save time preparing agendas and board packs, collaborate easily with annotations, voting, meeting summaries).

• Communication: we are the market leader in webinars and webcasts services for financial results, internal communication, marketing and external communication with our solution Company Webcast. We help our clients to increase their visibility, engagement and international coverage. We also provide flexible and customized market data components for Investor Relations websites of listed companies.

• Compliance: our ComplyLog products helps companies simplify their EU regulatory duties, speed up workflows and ensure compliance by automating the management of inside information and insider lists for both issuers and their professional advisors ensuring compliance with the European Market Abuse Regulation (MAR).

• Investor Relations: our advisory team provides high-touch advisory, ESG advisory, market intelligence and decision making analytics for listed companies willing to be more active on capital markets. Our IR.Manager tool provides a complete and intuitive IR management and targeting platform for corporate IR teams to professionalize the workflow and engagement.

Euronext Corporate Services is a fully integrated division of Euronext, including all the resources to pursue its business activities: Revenue, Growth Marketing, Product & Innovation, Technology & Operations, Client Excellence and Transformation. It also relies on Euronext support functions to accompany its growth.

Euronext Corporate Services is looking for a Post-Listing Advisory Senior Associates for Belgium & the Netherlands.

Job summary

As Post-Listing Advisory Senior Associate for Belgium & the Netherlands, you will play a crucial role in managing a portfolio of listed companies. You will work closely with equity issuers to understand their Investor Relations and ESG needs and provide tailored solutions using Euronext Advisory & IR Solutions services. This position involves assisting C-level managers, IR and ESG teams of listed companies who are looking to enhance their presence in capital markets by offering high-touch advisory, market intelligence, and decision-making analytics. This is an exciting opportunity for someone with a strong interest in finance and a desire to support companies in navigating the complexities of the capital markets.

Key Accountabilities

Lead Execution of Advisory Services: Manage the delivery of high-quality advisory and analytical support for clients in accordance with the standards of the Advisory & IR Solutions team. Coordinate with the team of business analysts to ensure seamless service delivery.

• Advisory and Analytical Support: Provide comprehensive advisory support and analytics for clients, including studies, presentations, market surveillance, briefing and feedback memos, investor identification, and targeting. Monitor clients' shareholder base, manage investor CRM, road books, and produce periodic market and listing updates.
• Insight into Investor Behaviour: Understand institutional equity movements and provide clients with insights into investor behavior.
• Investor Relations Roadmap: Advise clients on defining and executing their investor relations roadmap.
• Client Retention: Retain clients by delivering high-quality services, fostering productive and collaborative relationships, and serving as a key reference for their equity capital market needs.

Support Business Development Strategy Execution: Collaborate with Euronext stakeholders to implement the business development strategy effectively. Establish and maintain productive, collaborative, and trusting relationships within the financial ecosystem.

Increase Local Market Awareness: Enhance market awareness for our advisory services by producing industry presentations, attending dedicated events, and interacting with the local ecosystem. Report activities in a business CRM, coordinating closely with the Sales direction.

Evolve Service Offerings: Participate in the evolution of service offerings by identifying client needs, fostering cross-selling opportunities of Advisory & IR Solutions, serving Shareholder Analysis clients, and promoting other Corporate Services solutions.
 

Knowledge, Skills and Experience

• At least 5 years of client-facing experience in capital markets, either on the corporate (IR) side or on the financing side (investment banks, brokers, asset managers, financial communication agencies), with proven management capability and possibly a C-level network.
• Deep understanding and interest in the dynamics and mechanics of capital markets is essential.
• Successful track record of performance in investor relations, equity/debt advisory, and/or ECM advisory.
• Fluency in English is a required
• Fluency in French & Dutch is a big plus

More about the company…

Euronext

Euronext is the leading pan-European market infrastructure, shaping capital markets for future generations. Its mission is to connect European economies to global capital markets, to accelerate innovation and sustainable growth. Euronext is located in 18 countries across Europe, US and Asia, with regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. The group has expanded organically and externally, with a revenue growing from €458 million in 2014 to €1.5 billion in 2022, with 2,200 employees and 55 nationalities.

With close to 1,900 listed issuers and around €6.5 trillion in market capitalisation as of end June 2023, it has an unmatched blue-chip franchise and a strong diverse domestic and international client base, as well as a large Tech companies community, Euronext Tech Leaders. Euronext closely accompanies corporates thanks to its pre-IPO programmes and a full suite of innovative corporate services. Euronext operates regulated and transparent equity and derivatives markets, one of Europe’s leading electronic fixed income trading markets and is the largest center for debt and funds listings in the world. Its total product offering includes Equities, FX, Exchange Traded Funds, Warrants & Certificates, Bonds, Power, Derivatives, Commodities, Advanced Data Services and Indices.

The Group provides a European multi-asset clearing house through Euronext Clearing, and custody and settlement services through Euronext Securities central securities depositories in Denmark, Italy, Norway and Portugal. Euronext also leverages its expertise in running markets by providing technology, corporate and data services to third parties.

Euronext is engaged in an ambitious ESG policy, translated into its “Fit for 1.5°” commitment to net zero, supported by SBTI approved targets.

Euronext Corporate Services

As part of its strategic plan, Euronext has engaged into the development of a complete service offering to listed companies. Euronext Corporate Services offers innovative solutions and tailor-made advisory services to support the listed companies’ journey on the capital markets. 

The Euronext Corporate Services team is composed of over 180 professionals that combine a strong local footprint across Europe with a deep understanding of global capital markets. They help organisations, both listed and non-listed, private and public, make the most effective use of capital markets and run more efficiently.

Euronext Corporate Services already serves more than 4,500+ clients including over  1000 listed companies, private companies, advisors and public organisations. Our clients are located across all Euronext markets (Belgium, France, Italy, Ireland, Netherlands, Norway Portugal,) but also beyond (e.g. UK, Nordics, Spain, Germany).

This unique and comprehensive value proposition is articulated around four main pillars:

• Governance : Our board portal solution “iBabs” help organizations to secure, organize and run board meetings more efficiently (save time preparing agendas and board packs, collaborate easily with annotations, voting, meeting summaries).
• Communication : We are the market leader in webinars and webcasts services for financial results, internal communication, marketing and external communication with our solution Company Webcast. We help our clients to increase their visibility, engagement and international coverage. We also provide flexible and customized market data components for Investor Relations websites of listed companies.
• Compliance : Our InsiderLog products offer a solution to automate the management of inside information and insider lists for both issuers and their professional advisors. Our tool aims to save time and ensure compliance with the European Market Abuse Regulation (MAR).
• Investor Relations : Our Advisory team provides high-touch advisory, market intelligence and decision making analytics for listed companies willing to be more active on capital markets. Our IR.Manager tool provides a complete and intuitive IR management and targeting platform for corporate IR teams to professionalize the workflow and engagement.

Euronext Corporate Services is a fully integrated division, including all the resources to pursue its business activities: Sales, Marketing, Client Excellence, Product, Technology.

About Company Webcast

Company Webcast is looking for an enthusiastic and motivated Webcast Engineer who wants to join our team. Company Webcast, based in Capelle aan den IJssel, provides high-end webcast and webinar solutions to more than 700 corporates and local governments, through a state-of-the-art platform using the most advanced technology. We offer flexible and tailor-made formats, depending on the customers’ needs, i.e. video or audio webcasts on location, conference call webcasts, highly interactive professional studio webcasts and self-service webinar licences. Since February 2017, Company Webcast is part of the Euronext group and operates studios in Capelle aan den IJssel, Amsterdam, Brussel, Paris, London, Milan and Frankfurt. As a successful Webcast Engineer, you will play an essential role in Company Webcast as you will have a direct impact on the success of our customers’ webinars and webcasts. For many of our customers, the webinar world is new and you will be the one who helps them through all the processes and makes them feel at ease.

About the role

As a Webcast Technician you deliver an event from a technology perspective in one of our studios or on site at one of our customers. As Webcast Technician you will play an essential role in Company Webcast as the person will have a direct impact on the success of customers’ webinars and webcasts.

Your key accountabilities

• Carry out successful customer events in one of our studios, or on site (webinars/webcasts)
• You will coordinate webcast production, which includes managing various aspects of the event such as scheduling, technical setup, and content integration.
• When technical issues arise during a webcast, you’ll troubleshoot streaming audio and video problems. Your ability to diagnose and resolve issues promptly is essential.
• Coordinate local suppliers and technical teams involved in the solution
• Depending on the project, responsible for the successful deployment of solutions for a broad range range of organisations (private and public, large and small)
• Install and configure encoders at our customers
• Identify needs and market developments
• Responsible for good internal and external communication

Your profile

As a successful Webcast Technician, you are a problem solver by nature and have a flexible mindset to support customer needs. You strive to achieve the best result together with your colleagues. You are client-oriented, technical savvy and a true team player.

• 3 years of working experience with streaming video/online video, audio-visual industry, TV broadcast or video conferencing
• Strong working knowledge and experience with equipment such as Newtek Tricaster Elite versions 1 & 2 in Chroma key studio settings.
• Knowledge of encoders and installation / configuration.
• Work experience in the area of project and resource planning.
• Being organized is second nature to you. You not only know what needs to be done, you know exactly when and how. Multitasking needs to be a strong prevalent competency.
• Be able to perform under pressure; whether there are large scale technical difficulties or last minute emergencies; you don’t scare easily and are always up for a challenge!
• Good command of English and the language of the country where you are based in
• Strive to achieve the best result together with the customer, strong customer support skills
• Be customer oriented and work as a strong team with your colleagues
• Excellent communicative and organizational skills
• Flexible, proactive, result and service-focused
• Willing to work alternating shifts (morning, afternoon, evening)
• Broad knowledge of Information Communication Technologies
• Basic understanding of IP networks and establishing network connections on site
  experience with setting up 4 and 5G connections
• Troubleshooting Windows 10 on the fly
• Experience with RTMP streaming and setting up site to site connections using NDI protocol and stream with OBS Studio
• Knowledge of audio and mixing audio on a console (microphones and routing)
• Managing Virtual conference rooms using products such as Kinly and MS Teams

What we offer

• You will work with many different leading (international) companies.
• A great team of Webcast Engineers
• An international work environment.
• Opportunity for future growth

Key accountabilities
• Manage existing groups of products as well as the development of new ones in line with the roadmap to achieve business priorities
• Oversee the development of a new product and/or service for a particular business area in close cooperation with internal project teams, finance, regulation, surveillance and other key stakeholders.
• Lead P&L-driven business case development, seeking the most profitable balance between client needs and internal cost control
• Develop business cases and the go-to-market strategies for products, compile and evaluate research on the market’s requirements, and identify enhancement to features and functionality.
• Interface with a broad range of stakeholders including engineers, designers, sales representatives, marketing teams, suppliers and customers
• Conduct competitor analysis for a particular product offering, functionality, pricing and market penetration to recommend improvements to enhance Euronext’s market position and to ensure we have accurate and up-to-date competitor intelligence and can properly manage any competitive risks
• Maintain and develop relationships with business development and client services, ensure we have an accurate and detailed understanding of our client needs and opportunities to increase market share
• Engage with internal IT and design working groups to develop in-depth technical design and application features.
• Assure the competitiveness of pricing structures, monitor the impact of pricing initiatives on clients, and ensure compliance with regulatory and legal requirements (Pricing team(s))

Your profile
• Experience in product management, business development or sales support role.
• Expert knowledge of Euronext’s market model, rule book, service offer, the buy-side and sell-side landscape.
• Knowledge of the full product development lifecycle.
• Strong commercial acumen and strategic awareness.
• Excellent written and oral presentation skills, an ability to combine attention to detail with the wider strategic view.
• Rigorous project management skills: ability to leverage internal and external relationships, autonomy and determination to drive forward projects, provide clear business input into functional requirements.
• Collaborative, open, pragmatic, customer oriented and numbers-driven approach to work.
• International business experience – developing products in multiple geographic locations

Finance Department 

Euronext’s Finance department oversees keeping the books of the company, producing the budget and forecast, being thus very close to all business lines as well as all financial indicators necessary for the effective management of the company. Finance covers Accounting, Treasury, FP&A, Procurement, Investors Relations and General Services.Our Finance teams have initiated a deep transformation to boost their operational efficiency and excellence. They are a key component to ensure the success of the integration of the various Exchanges and CSDs acquired these last years.

We are looking for a new Financial controller to join our team:
The Financial controller is responsible for financial reporting, analysis and forecasting in coordination with other controlling teams in the organization to identify cost-saving measures and ensuring the sound financial functioning of the organization.

Key accountabilities
• Ensure accurate representation of Euronext business activities and presentation of the results to Business leads;
• Monthly and quarterly reporting and analysis of results and presentation to Senior Management;
• Analyses and provides financial information to recommend the appropriate action to management to meet targets;
• Assist in the yearly budget process and monthly forecast;
• Write additional financial reports and punctual analyses as needed;

• Business analysis and support to the project management.

Candidate Profile
• +5 years post-qualified experience within management accounting/financial controlling field or management consulting;

• Proficient in Microsoft Excel & Power Point;
• Knowledge of Microsoft AX and Essbase software;
• Capacity to think out of the box and to challenge the management team;
• Self-starter who will thrive in an expanding work environment;
• Responsible with a high level of accuracy;
• Goal oriented;
• Strong analysis skills;
• Fluent in English (written and verbal communication), French and Italian are a plus

Euronext Corporate Services

The Euronext Corporate Services team is composed of over 180 professionals that combine a strong local footprint across Europe with a deep understanding of global capital markets. They help organisations, both listed and non-listed, private and public, make the most effective use of capital markets and run more efficiently.

Euronext Corporate Services already serves more than 4,500+ clients including over  1000 listed companies, private companies, advisors and public organisations. Our clients are located across all Euronext markets (Belgium, France, Italy, Ireland, Netherlands, Norway Portugal,) but also beyond (e.g. UK, Nordics, Spain, Germany).

This unique and comprehensive value proposition is articulated around four main pillars:

• Governance : Our board portal solution “iBabs” help organizations to secure, organize and run board meetings more efficiently (save time preparing agendas and board packs, collaborate easily with annotations, voting, meeting summaries).

• Communication : We are the market leader in webinars and webcasts services for financial results, internal communication, marketing and external communication with our solution Company Webcast. We help our clients to increase their visibility, engagement and international coverage. We also provide flexible and customized market data components for Investor Relations websites of listed companies.

• Compliance : Our InsiderLog products offer a solution to automate the management of inside information and insider lists for both issuers and their professional advisors. Our tool aims to save time and ensure compliance with the European Market Abuse Regulation (MAR).

• Investor Relations : Our Advisory team provides high-touch advisory, market intelligence and decision making analytics for listed companies willing to be more active on capital markets. Our IR.Manager tool provides a complete and intuitive IR management and targeting platform for corporate IR teams to professionalize the workflow and engagement.

Euronext Corporate Services is a fully integrated division, including all the resources to pursue its business activities: Sales, Growth Marketing, Client Excellence, Product, Technology.

Read more at https://corporateservices.euronext.com/

Position Overview:

The CRM Senior Associate will be part of the CRM and Data intelligence team. This team is responsible for overseeing the CRM activities and its administration as well as the data strategy and operations for Euronext Corporate Services.

Your primary mission is to ensure the effectiveness and optimization of our CRM system HubSpot to support our business operations. You will play a crucial role in defining and conducting the CRM strategy, maintaining data quality, implementing automation processes, ensuring compliance with regulations, and enhancing the CRM system to meet the evolving needs of our teams.

These CRM operations and data initiatives cover a wide range of prospect/customer interactions and touchpoints, including website visits, marketing campaigns, sales activities and opportunities, service desk interactions, and customer success/account management activities. Your objective is to enable a comprehensive understanding of stakeholder engagement across the entire customer lifecycle.

Besides taking the ownership of the CRM and supervising the operations you will be responsible for creating and maintaining the business reports and dashboards with the CRM.

Key Responsibilities:

Data Quality Management:

• Implement strategies to improve data quality through technical solutions, regular audits and data cleansing to ensure data accuracy, consistency and completeness.

• Maintain and leverage integrations for data enrichment (ie. website analytics, LinkedIn sales navigator).

Automation and Process Improvement:

• Be responsible for maintaining automated processes within the CRM system, including lead assignment, data enrichment, and notification processes, to ensure their effectiveness.

• Create and manage automation processes within the CRM system to streamline business operations.

• Develop and update the HubSpot business reports and dashboards to provide an effective data visualization for CRM information.

Compliance with GDPR and Data Processing Regulations:

• Ensure all data processing operations within the CRM system comply with GDPR regulations and company data standards.

• Manage user consent for data processing and ensure proper documentation of consent.

• Implement processes for the removal of data upon request and ensure data is handled securely and responsibly.

Stakeholder Support and Administration:

• Act as a point of contact for CRM-related inquiries and troubleshooting.

• Ensure proper access management, including user permissions and security protocols.

• Develop documentation and training materials to facilitate onboarding and enhance CRM adoption across all teams through the improvement of user usability.

Required Qualifications and Skill:

• Master degree in Business Administration, Information Technology, or related field.

• Minimum 3 years of experience in CRM management, administration and automation preferably with HubSpot.

• Strong understanding of CRM principles, data management, and automation.

• Rigorous, eager for continuous learning, autonomy and problem-solving skills.

• Full English mastery, French is a plus. Excellent communication and interpersonal skills.

Key accountabilities • Align the objectives for defined and agreed activities with business change objectives and authorise the selection and planning of all related projects and activities • Plan, direct and co-ordinate activities to manage and implement complex projects from contract/proposal initiation to final operational stage • Plan, schedule, monitor and report on activities related to the project • Lead the project teams in determining business requirements and translating requirements into operational plans • Determine, monitor and review all project economics, including costs, operational budgets, staffing requirements, resources and risk • Evaluate changes to project management practices and initiate improvement to organisation practices The key accountabilities only describe the main activities and are not exhaustive. It evolves depending on the expertise level and ongoing projects. Your profile • Experience of working in a matrix management environment and coordinating resources • Stakeholder management and leadership skills, with the ability to inform business decisions to achieve shared objectives • Organisational skills – structured approach, rigorous analysis and follow-up. • Strong analytical/problem solving mindset with the ability and willingness to get into the details to find solutions • Strong-customer focus with the ability to understand and anticipate the customer needs • Fluent in English; while French, Italian and Deutch are a plus

Key Accountabilities

The key accountabilities for this role are:

• Translate application storyboards and use cases into functional applications;
• Design, build and maintain efficient, reusable, and reliable code;
• Ensure the best possible performance, quality and responsiveness of the applications;
• Identify bottlenecks and bugs and devise solutions to these problems;
• Help maintain code quality, organization, and automatization.

Knowledge, Skills and Experience Required

• Higher level academic technical qualification e.g. Bachelors in Computer Science or Equivalent
• Experience developing application in a microservices architecture
• Excellent object-oriented design and coding skills in .NET/.NET Core
• Solid experience with GIT, relational and non-relational database
• Experience in creating and maintaining unit and integration tests
• Be familiar with Amazon Webservices, containers and CICD practices
• Knowledge of agile development practices
• Pro-active attitude, strong analytical and problem solving skills
• Fluent in English

Activities:

• monitoraggio e analisi dell’attività di negoziazione al fine di rilevare, indagare e segnalare casi sospetti di abusi di mercato e antiriciclaggio
• collegamento con le Autorità con riferimento a STOR, AML e situazioni particolari di mercato
• monitoraggio in tempo reale ed ex post degli obblighi di quotazione previsti dal Regolamento per gli operatori di mercato
• supporto alle attività condotte dal servizio Monitoring, Post-trading & Membership

Candidate requirements:

• buona conoscenza della lingua inglese, sia scritta sia parlata
• Microsoft Office (Word, Excel, Outlook, Powerpoint), Antivirus, PDF reader/writer
• adeguato grado di maturità e responsabilità, indispensabili per lavorare a contatto con senior managers e clienti.
• flessibilità e disponibilità
• Laurea in Economia
• precisione e affidabilità