Careers

Euronext is a pan-European exchange group offering a diverse range of products and services and combining transparent and efficient equity, fixed income securities and derivatives markets in Amsterdam, Brussels, Dublin, Lisbon, London and Paris. Euronext’s businesses comprise listing, cash trading, derivatives trading, market data and indices, post-trade and market solutions & other.
Euronext also leverages its expertise in running markets by providing technology and managed services to third parties. Euronext operates regulated markets, Alternext and the Free Market; in addition it offers EnterNext, which facilitates SMEs’ access to capital markets.

Within the IT department, the candidate will join the IT Governance & Cybersecurity team, which is responsible to ensure that Information Security and Business Continuity Management Systems operate effectively and continue to be compliant with relevant regulatory requirements, as well as voluntary best practices and standards that add a further badge of excellence among industry players.
The role will require the individual to support the team in carrying out its activities, especially in the field of Information Security and Business Continuity, so that meets its security objectives by identifying, protecting, detecting, and responding to cyber threats against its technology.
Main activities:

• Performs ongoing monitoring of risk, identifying areas of risk exposures and escalating changes as appropriate
• Analyses data to provide regular reports / presentations for internal and external stakeholders
• Supports the team to fulfil internal and external audits requests
• Supports the team to deliver projects and activities regarding Risk, Information Security and Business Continuity

Skills required to be successful in the role:

• BSc in Cybersecurity, Computer Science, Economics, International affairs, Law or equivalent
• Knowledge and passion about IT
• Fluency in both spoken and written English
• Good knowledge of Microsoft Office Package (Word, Power Point, Excel, Outlook)
• Strong written and verbal communication skills
• Precision and attention to details
• Ability to synthesize and summarize
• Ability to meet deadlines and work under pressure
• Knowledge of IT Governance, Information Security and Business Continuity frameworks (e.g. ISO/IEC 27001:2013, ISO 22301, NIST Framework, ITIL, etc.) would be a plus
• Knowledge of GDPR, DORA, NIS/NIS2 regulation would be a plus
• Financial Services experience / knowledge would be a plus

Euronext is the leading pan-European exchange in the Eurozone with a unique federal model across the Belgium, Dutch, French, Irish, Portuguese, Italian and Norwegian markets. Euronext also operates a UK-based regulated securities market.

Euronext brings together buyers and sellers in venues that are transparent, efficient, and reliable, addressing the needs of all market participants: SMEs and blue chips, retail and institutional investors, buy-side and sell-side, brokers and market makers, long-only and high frequency traders.

Euronext provides a large range of products and services, platforms, technologies, and the deepest pool of liquidity in Europe around one core mandate: power pan-European capital markets to finance the real economy. Euronext has also expanded its footprint with a new corporate services suite and foreign exchange trading.

We are looking for our new Data Analyst Apprentice in the Statistics and Analytics team. This position is based in Paris. With the other Data Analysts of the team, you will work on deriving insights from Euronext vast pool of historical market data and other data sources to support data driven decision of the business and sales teams, as well as operations and communication teams.

You will contribute to the evolution of the technics and tools put in place to answer the expectations for data self-service and will be responsible for actively engaging in the initiative to implement optimal analysis contents that are relevant to internal and external stakeholders. As part of the business team owning this historical data database, you will also contribute as a data expert to the definition and evolution of this database in relation with other business teams.

Your role

• Work in close collaboration with our internal clients and other team members to deliver valuable insights from the available market data in the form of statistics, analysis, or more advanced studies.

• Build a close relation with these internal clients and adopt a proactive posture by understanding their business challenges and proposing them data analytic services.

• Contribute to answer external stakeholders’ data requests.

• Build and maintain automatic reporting systems controlled by the team to enforce data self-service for recurring data requests or proactively send data to our internal/external clients.

• Active contribution to the continuous improvement of data analytics and reporting within the team and support to the team in projects and daily tasks.

The key accountabilities only describe the main activities and is not exhaustive. It evolves depending on the expertise level and ongoing projects.

This job is for you if

• You are into financial data and capital markets

• You are client oriented and have great communication capacity

• You are curious and have problem solving mindset

• You are rigorous, and put attention to details

• You have strong team spirit and collaboration skills

• You like to be proactive and propose ideas

• You are positive and enthusiastic

• You are very well organized

• You are resilient and agile

• You are a fast learner

• You have a high capacity to assess and plan your own activity

Technically, you should know how to use

• SQL

• Python

• SAS

• Excel

• Knowledge of Dataiku is a plus

• Knowledge of PowerBI is a plus

What we expect from you :

• Final or penultimate year student with a degree in computer science, quantitative finance, economics, or another quantitative field

• First experience in data analysis and/or finance is a plus

12 months apprenticeship

Ideal start date : September 1, 2024

As Product owner, you will:

• Document, prioritize & share the requirements and rationale for the product
• Work closely with Project Manager cross business lines in larger projects & provide vision and guidance on project priorities to the whole project team
• Ensure Client onboarding and secure the Product launch from a business perspective
• Define product vision, long term road-map and growth opportunities through post-launch metrics and measurement of the product efficiency
• Organize User acceptance testing in accordance with the Project timeframe and escalate material risks to the delivery of User requirements
• Deliver from initiative through the planning phase, execution and transition to BAU. Lead the review and sign off from Sponsor/Key stakeholders on business deliverables
• Support business stakeholders in documenting the market changes for decision at programme level and / or for client engagement
• Document the client documentation, manage a common glossary across business line.
• Contribute to the data dictionary and business migration per market and cross business line
• Centralize, develop and communicate a clear product vision that aligns with the overall business strategy.
• Define and communicate the product roadmap to guide the development team.

Success factors for the role

• Ensure timely communication with all stakeholders regarding solutions and deliveries 
• Ensure that products comply with applicable legislation
• Navigate in a rapidly changing business landscape, staying ahead of industry trends and adapting strategies accordingly
• Deliver recommendations that increase revenue and/or reduce costs (top and bottom line)
• Demonstrate proactiveness and agility in responding to emerging opportunities and challenges within the business domain
• Develop and communicate a clear product vision that aligns with the overall business strategy.
• Act as the primary liaison between the development team and stakeholders.
• Gather and prioritize feedback from stakeholders to ensure the product meets their needs.
• Create and maintain the product backlog, a prioritized list of features and user stories.
• Prioritize backlog items based on business value, customer feedback, and strategic goals.
• Participate in the testing and acceptance of deliverables to ensure they meet the acceptance criteria
• Contribute to client documentation.
• Be flexible and adaptive to changing priorities and requirements.

Your profile
• Experience in product management, business development or sales support role.
• Expert knowledge of Euronext’s market model, rule book, service offer, the buy-side and sell-side landscape.
• Knowledge of the full product development lifecycle.
• Strong commercial acumen and strategic awareness.
• Excellent written and oral presentation skills, an ability to combine attention to detail with the wider strategic view.
• Rigorous project management skills: ability to leverage internal and external relationships, autonomy and determination to drive forward projects, provide clear business input into functional requirements.
• Collaborative, open, pragmatic, customer oriented and numbers-driven approach to work.
• International business experience – developing products in multiple geographic locations

Euronext Corporate Services
Euronext Corporate Services already serves more than 4,500+ clients including over 1000 listed companies, private companies, advisors and public organisations. Our clients are located across all Euronext markets (Belgium, France, Italy, Ireland, Netherlands, Norway Portugal,) but also beyond (e.g. UK, Nordics, Spain, Germany).
This unique and comprehensive value proposition is articulated around four main pillars:

• Governance : Our board portal solution “iBabs” help organizations to secure, organize and run board meetings more efficiently (save time preparing agendas and board packs, collaborate easily with annotations, voting, meeting summaries).
• Communication : We are the market leader in webinars and webcasts services for financial results, internal communication, marketing and external communication with our solution Company Webcast. We help our clients to increase their visibility, engagement and international coverage. We also provide flexible and customized market data components for Investor Relations websites of listed companies.
• Compliance : Our InsiderLog products offer a solution to automate the management of inside information and insider lists for both issuers and their professional advisors. Our tool aims to save time and ensure compliance with the European Market Abuse Regulation (MAR).
• Investor Relations : Our Advisory team provides high-touch advisory, market intelligence and decision making analytics for listed companies willing to be more active on capital markets. Our IR.Manager tool provides a complete and intuitive IR management and targeting platform for corporate IR teams to professionalize the workflow and engagement.

Euronext Corporate Services is a fully integrated division, including all the resources to pursue its business activities: Sales, Marketing, Client Excellence, Product, Technology.
 

THE TEAM

The European expansion of our Advisory & IR Solutions business is a strategic pillar for the coming years. While serving clients in France, Belgium and other European markets, the Shareholder Analysis team is committed to meeting clients' needs beyond, supporting their IR strategies and providing the best tools for successful investor engagement. Our team also accompanies the European implementation of the Shareholder Rights Directive II (SRD II), which is set to unlock business potential across the European Economic Area. The data collected will be clearer and standardized across all geographical areas, enabling greater transparency and shareholder engagement.

JOB SUMMARY

The Shareholder Analysis team provides market intelligence and advice to listed companies subscribing to shareholder identification services. Be part of a dynamic entrepreneurial team with wide range of experiences. Build deep relationships with corporate issuers to understand their Investor Relations needs and to provide solutions using full range of Euronext Advisory & IR Solutions services. Work with Analysts to build reports analysing ownership of client shares by institutional investors.

KEY ACCOUNTABILITIES

As Analyst Shareholder Analysis, you will:

• Produce Shareholder Analysis Reports (SHAN) & help build client relationships in France, Belgium, Norway, the Netherlands, Italy etc.
• Understand the role of an Investor Relations Officer and how Shareholder Analysis services the IR function
• Analyse local share registers with Shareholders Rights Directive II and complete shareholder analysis reports for listed companies in Europe of all market sizes and sectors
• Understand institutional shareholding movements and provide intelligence on investor behaviour.
• Able to explain to client movements in shareholder base vs. market/sector/peers
• Interactions on client project basis, be knowledgeable of client sector & peers, client’s IR calendar and activities and follow relevant news flow
• Produce and present SHAN reports with the SHAN manager and help develop reference accounts
• Identify needs with the SHAN manager based on client feedback/market trends
• Report to the Shareholder Analysis Manager
• Support the IR & Advisory Team on deliverables concerning all topics and mandates based on workflow and priorities

PROFILE AND SKILLS

Euronext is looking at the following profile:

• First experience in the bank and finance industry, if possible within Securities services
• Attention to detail, analytical and problem-solving skills
• Able to transform information from databases into intelligible and precise presentations
• Knowledge of databases and very strong Microsoft Excel & Powerpoint skills
• Ability to work as a team and to meet tight client deadlines
• Fluency in verbal and written business in English, French & Dutch

Key Accountabilities

You will complete a broad variety of tasks as part of the programme management office leading a transformational multi-year programme spanning all four Euronext Securities locations (Copenhagen, Milan, Oslo, Porto).

• Governance: Act as the single point of contact for all project contributors/business units across the organisation, support the Programme Director to be the guardian of all project governance bodies, including the preparation of monthly steering committees; producing clear and crisp meeting materials; managing contributions from key stakeholders; producing minutes and maintaining open actions and decisions logs; organising and coordinating other ad hoc meetings as necessary.
• Project Management: support the Delivery Managers to ensure milestones are met as per the agreed project plan; strictly adhere to the Euronext project management policy, including the coordination and organisation of the various gates to be passed during the lifetime of the project.
• Budget: work closely with Finance, Human Resources and the Programme Director to monitor the programme budget and recruitment decisions, and to ensure adequate staffing levels; centralise, monitor and, if needed, challenge expense requests.
• Communication: issue regular updates for client-facing teams; issue a monthly newsletter to communicate important information project contributors; prepare periodic town halls (set dates, draft materials, maintain questions log); issue quarterly memo for Board of Directors

Knowledge, Skills and Experience Required

• 2-3 years of project management experience, preferably in the financial sector
• Strong desire to build a career as a Project Manager
• Fluent in English with excellent communication, writing and presentation skills (Portuguese is not a must)
• Financial acumen is an advantage
• Demonstrated ability perform well and meet deadlines in a fast-paced, transforming and results driven environment
• Strong organisational skills with ability to perform and prioritize multiple tasks
• Experience in working with international teams is an advantage
• Strong proficiency in MS Outlook, MS Teams, Word, Excel and PowerPoint
• Excellent attention to detail
• Strong interpersonal skills and ability to manage stakeholders at different levels
• Ability to conduct research and present data in a succinct and well-written manner
• Ability to work independently

The Euronext Corporate Services team is composed of over 180 professionals that combine a strong local footprint across Europe with a deep understanding of global capital markets. They help organisations, both listed and non-listed, private and public, make the most effective use of capital markets and run more efficiently.

Euronext Corporate Services already serves more than 4,500+ clients including over 1000 listed companies, private companies, advisors and public organisations. Our clients are located across all Euronext markets (Belgium, France, Italy, Ireland, Netherlands, Norway Portugal,) but also beyond (e.g. UK, Nordics, Spain, Germany).

This unique and comprehensive value proposition is articulated around four main pillars:

• Governance : Our board portal solution “iBabs” help organizations to secure, organize and run board meetings more efficiently (save time preparing agendas and board packs, collaborate easily with annotations, voting, meeting summaries).
• Communication : We are the market leader in webinars and webcasts services for financial results, internal communication, marketing and external communication with our solution Company Webcast. We help our clients to increase their visibility, engagement and international coverage. We also provide flexible and customized market data components for Investor Relations websites of listed companies.
• Compliance : Our InsiderLog products offer a solution to automate the management of inside information and insider lists for both issuers and their professional advisors. Our tool aims to save time and ensure compliance with the European Market Abuse Regulation (MAR).
• Investor Relations : Our Advisory team provides high-touch advisory, market intelligence and decision making analytics for listed companies willing to be more active on capital markets. Our IR.Manager tool provides a complete and intuitive IR management and targeting platform for corporate IR teams to professionalize the workflow and engagement.

Euronext Corporate Services is a fully integrated division, including all the resources to pursue its business activities: Sales, Marketing, Client Excellence, Product, Technology.

Summary of the role

This position is for a team lead in the Compliance Services product line, responsible for software development activities of ComplyLog and all regulatory technology solutions for issuers and advisors. It involves a hands-on technical leadership role.

50% of the time will be dedicated to writing high-quality, production-ready code and the remaining 50% will be dedicated to managing the team: mentoring the team, addressing challenges, supporting career growth, and actively participating in coaching and training initiatives.

The key accountabilities for this role are

• Lead a tech team of 5+ developers in software development initiatives and translate application storyboards and use cases into functional applications.
• Design robust, scalable, and cost-efficient end-to-end cloud solutions customized to meet product specifications.
• Elevate team performance through regular one-on-one meetings, constructive feedback, and fostering individual growth.
• Collaborate closely with the Product Owner to ensure alignment with business requirements and meet delivery timelines.
• Prioritize and facilitate the early resolution of client issues, ensuring adherence to agreed Service Level Agreements (SLA).
• Seek opportunities for continuous improvement in processes, tools, and team dynamics.
• Conduct code reviews, contribute to critical feature designs, and ensure the overall quality of the team's deliverables.
• Flag technical debt and areas of improvements, making sure they are properly documented and taken into account when defining priorities.
• Implement a robust documentation system for knowledge base, onboarding, knowledge transfer, and communication in software development activities. · Willing to travel for collaboration with offshore teams.

Knowledge, skills and experience required:

• 5+ years hands-on experience in Java development with expertise in the latest editions, including Spring Boot.
• Experience in managing a team is a plus.
• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Experience with DevOps practices, including CI/CD pipelines, Gitflow, IaC, deployment patterns, and code quality tools.
• Extensive knowledge of AWS, Microservices architecture, design patterns, and proficiency in containerization and orchestration tools such as Docker and Kubernetes.
• Solid grasp of security best practices related to APIs and data privacy.
• Proficiency in Agile/Scrum methodologies and a commitment to driving Agile practices within the team.
• Keen on staying current with industry trends, tech advancements, and best practices to enhance the team's workflow.
• Strong interpersonal and communication skills, with the ability to engage with technical and non-technical stakeholders.
• Excellent problem-solving skills and a proactive approach to addressing challenges.
• Experience in frontend technologies like React.js or Angular is a strong plus.
• Domain Knowledge of EU Market Abuse Regulation and EU Whistleblowing Directive is a Plus.

Euronext N.V. is a listed, high-tech company with strong European roots. It is the leading European stock exchange, with listing venues in Amsterdam, Brussels, Dublin, Italy, Lisbon, Milan, Oslo and Paris. Our mission is to build the leading European market infrastructure, shaping the capital markets for future generations by making an impact on our industry and our ecosystem. Euronext connects local European economies to the global capital markets, to accelerate innovation and sustainable growth.

There are almost 2,000 companies listed on the Euronext exchanges, including national and international blue-chip companies such as AMSL, Unilever, Philips, Heineken and Just Eat Takeaway, with a total worth of almost €5.6 trillion. It is also the leading exchange for derivatives, with on average 3.3 million transactions per day with a transaction value of €11.26 billion, and is home to more than 500 indices, including the AEX, the Dutch flagship index. With four central securities depository (CSDs) and one clearing house in Europe, Euronext manages the entire capital markets value chain.

Euronext Amsterdam, oldest stock exchange in the world

The origin of Euronext can be traced to the founding of the Amsterdam Stock Exchange in the 16th century, the oldest stock exchange in the world. In 2000 Euronext was founded by the strategic merger of exchanges in Amsterdam, Paris and Brussels.

Euronext nowadays is an international, intercultural company, which provides its more than 2,200 employees in more than 20 countries worldwide with a dynamic work environment at a high-tech company. In the Netherlands a total of 200 professionals help build the future of our fast-growing company.

Heart of the Dutch financial capital market

Euronext Amsterdam is located in the lively city centre of Amsterdam at the historical exchange building at Beursplein 5. This historical building is the heart of the Dutch financial capital market. With around 35 tenant companies all active in the ecosystem of the Amsterdam stock exchange, our building functions as a trading, knowledge and network centre in Amsterdam and the Netherlands.

About the department

The Euronext Amsterdam team consists of over 120 professionals. The HR team in Amsterdam consists of an HR Director, an HR Business Partner and an HR Officer. The team is responsible for handling all HR matters for Euronext Amsterdam, but also cooperating with other (local) HR teams across the Euronext Group.

The HR Business Partner will need to be proactive, able to perform a wide variety of tasks and be passionate about adding value by offering the best possible HR support to multiple departments at Euronext Amsterdam. You will coach, consult and advise management on all HR-related matters. By building and maintaining a strong internal network, you are able to advice pro-actively on HR topics and take appropriate action. Besides that you are responsible for local HR projects and/or participate in some HR group projects.

Key Accountabilities

• Assist with general employee issues and employee concerns about general HR policies and procedures
• Provide regular and ad hoc HR reporting and data analysis to HR and/or Management
• Provide a first level of guidance to the new managers on Euronext HR policies and processes
• Ability to deal with complex situations and handle them appropriately, support management in solving organization, people and change-related issues.
• Provide full support for Recruitment Process until the employee start date: manages the outsourcing contract and tracks Key RPO Performance Indicators, plans interviews with managers, validates and accesses candidates and assists with onboarding projects.
• Design and Implement the state-of-the-art of processes and policies in its HR specialty to improve employee, manager, candidate and HR experience.
• Ensure all local HR policies comply with relevant legislation and are correctly implemented within the organization.
• Develop and maintain a strong network with all relevant internal and external stakeholders.
• Suggest opportunities for improvements, efficiencies and new potential projects and participate in or leads (inter)national projects.
• Contributing to learning and development including advising and consulting managers and employees, identifying training needs, selection of suppliers and coordination of budget.
• Contributing to performance management including communication, coordinating objective setting process, mid-year review cycle and annual performance and development review cycle.
• Ensure accurate and proper management of HR systems / data management, payroll, health and safety, risk management, and reporting, in compliance with GDPR
• Being the back up for the Administrative process, payroll, personnel data entry, employment contracts

Knowledge, Skills and Experience

• Significant experience in one or several HR filed such as Talent Acquisition, Talent Dev, Social Laws, HRIS...
• A degree in Human Resources, Psychology, Labor Law or equivalent.
• Ability to manage priorities and handle complexity across functional borders in a matrix organization
• Great communicator, flexible, team player, cultural awareness, and strong relationship-building skills
• Successful track record in drawing up plans, projects, and policies and managing these convincingly.
• Integrity, confidentiality and rigor in applying and explaining rules.
• Adaptability in a fast changing and growing environment
• Knowledge of and experienced with recruiting, payroll and Dutch legislation (regarding sickness, underperformance etc).
• Hands on mentality, result driven, meets deadlines, has high quality standards, well organized, flexible, able to set priorities and perform under pressure.
• Excellent command of spoken and written English and Dutch.

What do we offer?

Euronext offers a challenging HR position in a growing European organization. Based in the iconic exchange building at Beursplein 5 in Amsterdam you will appreciate the international and professional environment with a strong focus on the development of our staff. The benefits for this role are market competitive and, even important, you will be able to develop yourself further as an HR professional in the coming years.  

Over Euronext / iBabs

Euronext Corporate Services bestaat uit 180 medewerkers en heeft meer dan 4.500 klanten, waaronder beursgenoteerde bedrijven, private bedrijven, adviseurs en publieke organisaties. iBabs is onderdeel van Euronext met circa 30 medewerkers gevestigd in een gloednieuw kantoor in Hoorn (3 min lopen vanaf het station)

Met iBabs stroomlijn je alle voorbereidingen voor meetings en werk je effectiever samen met je collega's. iBabs geeft je beveiligde toegang tot de laatste versies van documenten en we helpen administratieve taken te vereenvoudigen. Notulen zijn sneller klaar en iedereen ontvangt automatisch de benodigde documenten.

Wat ga je doen?

• Je bent medeverantwoordelijk voor het opstellen, versturen en actief opvolgen van offertes en overeenkomsten en ondersteunt de Sales en Accountmanagers.
• Is de order binnen? Dan verzorg je ook de correcte verwerking in ons Hubspot CRM en de juiste overdracht naar collega’s.
• Je staat klanten te woord over sales gerelateerde vragen.
• Je bent medeverantwoordelijk voor de facturatiestromen en zorgt in overleg met onze financiële administratie dat klanten tijdig en correct gefactureerd worden.
• Je doet aanbevelingen voor procesverbetering en komt met slimme oplossingen.
• Je werkt in verschillende systemen en zorgt ervoor dat wijzigingen in bijvoorbeeld licenties of contracten goed zijn vastgelegd en worden uitgevoerd in de organisatie.

Over jou

Je hebt minimaal hbo werk- en denkniveau en hebt al ervaring opgedaan in een soortgelijke rol. Je weet je weg snel te vinden in (onbekende) systemen en vindt het een leuke uitdaging om bij te blijven bij alle moderne technologieën. Daarnaast heb je goede communicatieve vaardigheden, zowel in het Nederlands als Engels. Je wilt graag contact met de klant hebben en voor hen klaarstaan. Ook kun je schakelen tussen diverse taken, werk je nauwkeurig en behoud je het overzicht. Gewenste jaren ervaring: 3 jaar in een vergelijkbare rol.

Ben je nieuwsgierig geworden? Wij zijn erg benieuwd naar jou. Ook als je niet alle gevraagde kennis en ervaring hebt, moedigen we je aan om te reageren. Wie weet breng je andere mooie competenties met je mee. Laat ons via deze link weten wie je bent en je hoort binnen enkele dagen van ons.

For more information about the company, please find it below.

Euronext Corporate Services
Euronext Corporate Services already serves more than 4,500+ clients including over 1000 listed companies, private companies, advisors and public organisations. Our clients are located across all Euronext markets (Belgium, France, Italy, Ireland, Netherlands, Norway Portugal,) but also beyond (e.g. UK, Nordics, Spain, Germany).
This unique and comprehensive value proposition is articulated around four main pillars:

• Governance : Our board portal solution “iBabs” help organizations to secure, organize and run board meetings more efficiently (save time preparing agendas and board packs, collaborate easily with annotations, voting, meeting summaries).
• Communication : We are the market leader in webinars and webcasts services for financial results, internal communication, marketing and external communication with our solution Company Webcast. We help our clients to increase their visibility, engagement and international coverage. We also provide flexible and customized market data components for Investor Relations websites of listed companies
• Compliance : Our InsiderLog products offer a solution to automate the management of inside information and insider lists for both issuers and their professional advisors. Our tool aims to save time and ensure compliance with the European Market Abuse Regulation (MAR).
• Investor Relations : Our Advisory team provides high-touch advisory, market intelligence and decision making analytics for listed companies willing to be more active on capital markets. Our IR.Manager tool provides a complete and intuitive IR management and targeting platform for corporate IR teams to professionalize the workflow and engagement.

Euronext Corporate Services is a fully integrated division, including all the resources to pursue its business activities: Sales, Growth Marketing, Client Excellence, Product, Technology.

Euronext is a pan-European market infrastructure group operating regulated and transparent equity and derivatives markets, one of Europe’s leading electronic fixed income trading markets, FX and power trading markets and is the largest centre for debt and funds listings in the world. Euronext also provides advanced market data services and a range of indices and index solutions, post trade infrastructures as well as innovative corporate and investors services.

The VIE IT Internal Audit is part of the group Internal Audit team located in Paris, Porto, Oslo and Milan and covering the entire group i.e. all locations and all entities. The VIE will be located in our Milan offices. 

The Internal Audit team supports Euronext in achieving its objectives by providing independent, objective reasonable assurance and advisory services to help management evaluate and improve the effectiveness of risk management, control and governance processes. The main ambition for 2024 is maintaining a high quality effective, efficient and independent internal audit function with expert auditors bringing added value to Euronext through pertinent audit reports and recommendations.

Key Accountabilities

The IT Internal Audit VIE will be considered as a member of the IT team and the Internal Audit group-wide community. In this sense he/she will contribute to the execution of the audit plan. He/she participates to the different internal audit missions to which he/she is assigned, contributing to all phases of an internal audit mission: the diagnostic phase, investigation phase and writing of recommendations and audit report, debriefing and issuing of the audit report and to the recommendation follow up.

This implies to:

• Identify and evaluate risks (of the relevant process scope or entity depending on the topic of the mission) to be included in the audit scope.
• Participate to understanding meetings with auditees
• Contribute to the definition of the internal audit work program and perform the audit work on a given scope.
• Investigate, analyze and identify potential weaknesses or anomalies.
• Propose recommendations addressing the root cause in order to remediate on the identified weaknesses.
• Document all the audit work following the Internal Auditing International Standards.
• Attend clearance meetings with the different stakeholders (from individual contributors to Managing Board members).
• Follow-up recommendations to ensure correct implementation and closure.
• potentially participate to the Continuous monitoring and Risk Assessment Annual exercise to define the following year audit plan.
• Contribute to the Internal Audit Community.

The VIE will contribute to identifying and reducing risks to Information Systems (alignment of the IT strategy to the business, application development lifecycle, IS project management, IS architecture, IS security, IT continuity, etc.), and improving the organization's operations. The IT VIE will learn how to understand the business challenges and how Information Systems are enabling them. The VIE must be able to write and express him/herself in English and will be given the opportunity to learn the local language.

What you will get from this IT Internal Audit experience

• Join an international team and company
• Acquire a global overview on Euronext activities
• Acquire expertise on the IT Governance, Security, Continuity, Risk management, Operations of Information Systems enabling Euronext diversified critical financial infrastructures
• Acquire a structured and rigorous analytical approach
• Good exposure to top management within Euronext
• Opportunity to learn the local language and grow your skills

Eligibility criteria of this VIE Program, set by Business France*

• Being between 18 to 28 years old
• Having a European nationality
• Never have declared taxes and no work experience in Italy

*Please note that these criteria are mandatory to be eligible for this position.

Education

• Master’s degree (or equivalent) in Computer Science, Information Technology, Information Security, Cyber Security, or a related field.

Experience

• Experience in basic installation/configuration/administration of an Operating System
• Basic experience in any application/automation/programming language/scripting
• Basic knowledge of database concepts and query
• Concepts of availability, confidentiality, integrity
• Basic networking knowledge
• Excellent skills with office suite software (word processors, spreadsheets, presentation programs)
• Knowledge of a Database Management System is a plus
• Knowledge of a programming language is a plus
• Knowledge of project management techniques is a plus
• Knowledge in financial services and/or internal audit is a plus
• Knowledge of the European financial regulations is a plus
• Experience with evaluating risks and controls is a plus.
• Statistical knowledge is a plus.

Skills required

• Autonomous and rigorous.
• Excellent analytical skills
• Results oriented and team spirit mindset
• Fluency in English.
• Italian, French, Norwegian or Portuguese is a plus.
• Excellent communication skills, writing, listening and speaking
• Excellent synthetic skills both written and oral
• Strong interpersonal skills
• Excellent prioritization skills and ability to multi-task on varying projects and initiatives
• Curiosity and ability to effectively elicit information

The Euronext Corporate Services team is composed of over 180 professionals that combine a strong local footprint across Europe with a deep understanding of global capital markets. They help organisations, both listed and non-listed, private and public, make the most effective use of capital markets and run more efficiently.

Euronext Corporate Services already serves more than 4,500+ clients including over  1000 listed companies, private companies, advisors and public organisations. Our clients are located across all Euronext markets (Belgium, France, Italy, Ireland, Netherlands, Norway Portugal,) but also beyond (e.g. UK, Nordics, Spain, Germany).

This unique and comprehensive value proposition is articulated around four main pillars:

• Governance : Our board portal solution “iBabs” help organizations to secure, organize and run board meetings more efficiently (save time preparing agendas and board packs, collaborate easily with annotations, voting, meeting summaries).
• Communication : We are the market leader in webinars and webcasts services for financial results, internal communication, marketing and external communication with our solution Company Webcast. We help our clients to increase their visibility, engagement and international coverage. We also provide flexible and customized market data components for Investor Relations websites of listed companies.
• Compliance : Our InsiderLog products offer a solution to automate the management of inside information and insider lists for both issuers and their professional advisors. Our tool aims to save time and ensure compliance with the European Market Abuse Regulation (MAR).
• Investor Relations : Our Advisory team provides high-touch advisory, market intelligence and decision making analytics for listed companies willing to be more active on capital markets. Our IR.Manager tool provides a complete and intuitive IR management and targeting platform for corporate IR teams to professionalize the workflow and engagement.

Euronext Corporate Services is a fully integrated division, including all the resources to pursue its business activities: Sales, Marketing, Client Excellence, Product, Technology.

Summary of the role and description of the team

As a Service Desk Analyst, you are responsible for providing first-line support to our clients via phone and email. Your primary tasks involve resolving inquiries and technical issues related to all ECS  products in a timely and professional manner.

Besides resolving requests and issues from customers and colleagues, the Service Desk is also responsible for monitoring of our current (and future) AWS platforms, testing of new features and releases, updating documentation and maintaining a stable bridge between our customer's needs and our product team.

This role requires strong communication skills, a customer-centric approach, and the ability to troubleshoot problems efficiently.

The ECS Service Desk is an advanced level Support environment, with a unique possibility to learn and gain experience on various types of expertise, such as video editing, webcasting, compliance, investor relations.

Key responsabilities

• Respond to incoming support requests via phone and email in accordance to our SLAs
• Escalate complex issues to the appropriate teams for further investigation and resolution
• Collaborate with colleagues to maintain a high level of customer satisfaction
• Take the lead on back-office related tasks concerning our products
• Continuously learn and develop skills to master all ECS products and to provide deeper-level support with a more technical nature

Profile

• Strong verbal and written communication skills in English – Dutch is a big plus
• Ability to multitask and prioritize workload effectively
• Problem-solving skills and a keen attention to detail
• Flexible to shifting working hours and evening shifts
• A proactive and customer-centric attitude
• Broad knowledge of Information Communication Technologies.
• Knowledge of procedures within governmental organisations,  investor relations or EU regulatory requirements is a big plus