Backed up by more than 6 million users, the Alcatel OmniPCX Office reinforces its position as leader in IP communications solutions for SMEs
Paris, June 6, 2006 - Alcatel (Paris: CGEP.PA and NYSE: ALA) today announces the commercial availability of the latest version of its Alcatel OmniPCX Office, its IP communication server dedicated to SMEs. The new version 5.0 includes major developments, such as a new PC based attendant console, IP telephony on a local wireless network, new facilities for multi-site SMEs, and a SIP network interface for inter-site links in Voice over IP and for access to operator services developed for new generation networks.
The new Alcatel PIMphony Attendant console application enables SMEs distributed over several sites to centralize reception at a single site. This application simplifies the management of incoming calls and call transfers for all the sites. Using a graphical interface, it provides instant knowledge of the status of all the terminals of the installation - analog or digital phones, IP, DECT or PC - wherever they are located. The operator is therefore in a position immediately to suggest an alternative solution when the person required is absent, diverted to another phone or engaged. This application enables daily management tasks such as activation or changing of call forwarding of a phone, updating the directories of each of the sites, and locking or unlocking of a phone to be performed. Combined with inter-site voice/data links on IP, companies can achieve substantial economies by centralizing reception functions at a single site and reducing the cost of inter-site communications, while providing a complete and transparent service for all callers.
To meet the demand for optimization of the infrastructures in the company linked to the rapid development of WiFi in SMEs and the increasing use of mobile terminals such as PCs and PDAs, Alcatel includes in its SME offer a VoWLAN-based solution for wireless telephony on IP. This new offer consists of a range of wireless IP terminals providing the same level of service as DECT phones or Alcatel wired digital phones. In addition, the performance of the network is optimized due to the integrated control of the quality of service, the optimization of voice-data traffic on the network ensuring its availability and management of the autonomy of the terminals.
The new Alcatel OmniPCX Office offers capabilities and facilities for multi-site SMEs desiring to reduce their costs without sacrificing the level of service offered to customers and users. The Office Management Console ensures more efficient centralized and secure systems management at each of the sites through a secure Internet connection. This new facility will enable installers to respond more rapidly to their customers' requests by avoiding sending an engineer to the site.
Finally, the Alcatel OmniPCX Office supports SIP protocol both for inter-site voice/data links and for connectivity with the new generation operator networks (NGN). Alcatel holds a privileged position as a preferred partner of the operators to accompany the deployment and adoption of new network services based on SIP such as fixed-mobile convergence or the multi-media and multi-terminal services offered by operators to companies.
"With this new version, the Alcatel OmniPCX Office takes a step forward in fixed/mobile convergence and takes its place as one of the most advanced IP telephony solutions in the world by supplying a communication solution for small and medium enterprises compatible with and ready for SIP developments" declared Dany Jennevé, Vice-President for the SMB market, Alcatel Enterprise activities.
Availability
The new version of the Alcatel OmniPCX Office is available from today worldwide from all Alcatel business partners.
About Alcatel Enterprise solutions
With more than 500,000 customers, Alcatel is a leading provider of communication solutions to small, medium, and large enterprises, as well as to public sector institutions worldwide. Alcatel's enterprise portfolio provides business communication applications, including Unified Communications and Contact Centers, an advanced IP Telephony offering, and IP Networking products. Alcatel's enterprise solutions deliver an enhanced competitive edge to businesses of all sizes by increasing customer satisfaction, employee productivity, and operational efficiencies.
About Alcatel
Alcatel provides communications solutions to telecommunication carriers, Internet service providers and enterprises for delivery of voice, data and video applications to their customers or employees. Alcatel brings its leading position in fixed and mobile broadband networks, applications and services, to help its partners and customers build a user-centric broadband world. With sales of EURO 13.1 billion and 58,000 employees in 2005, Alcatel operates in more than 130 countries. For more information, visit Alcatel on the Internet: http://www.alcatel.com
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