Member services

Account management
The Euronext Cash Market has dedicated account management teams. These teams are specialised in trading and assist members with every aspect of the markets.

Should you have any queries about the market, please contact your local Euronext representative.

Amsterdam
Country Manager
Tel: +31 (0) 20 550 4330

Account managers
Email: membersinfo@euronext.com
Tel: +31 (0) 20 550 4757 / 4385

Brussels 
Frederic Hertogs (Country Manager)
Tel: +32 (0) 2 509 9504
Email: fhertogs@nyx.com

Lisbon            
Miguel Geraldes (Country Manager)
Tel: +351 (0) 21 790 0035
Email: mgeraldes@nyx.com

Igor Ferreira
Tel: +351 (0) 21 790 0111
Email: iferreira@nyx.com

Dario Soares
Tel: +351 (0) 21 790 0058
Email: dsoares@nyx.com

London            
Richard Daniels
Tel: +44 (0) 20 7379 2649
Email: rdaniels@nyx.com

Jean-Bernard Ferrand-Eynard
Tel: +44 (0) 20 7379 2902
Email: jbferrandeynard@nyx.com

Fathia Mahmoudi
Tel: +44 (0) 20 7379 2563
Email: fmahmoudi@nyx.com

Paris             
Marc Lefèvre (Country Manager)
Tel: +33 (0) 1 49 27 10 87
Email: mlefevre@nyx.com

Didier Bankolé
Tel: +33 (0) 1 49 27 54 33
Email: dbankole@nyx.com

Emeric de Terves
Tel : +33 (0) 1 49 27 12 29
Email: edeterves@nyx.com

Market support 
Euronext Cash Market Operations
(CMO) provides customers with functional assistance on everyday operations taking place on Euronext cash markets, and monitors the market on a functional level making sure that regulatory rules and policies are respected. Should a functional problem arise, trading clients should contact the Cash Market Operations desk directly.      
Contact details for market support are:
Cash Market Operations (CMO)   
Equities desk
Tel: +33 (0) 1 49 27 50 10
Fax: +33 (0) 1 49 27 50 29
Email: equities@euronext.com

Structured products desk
Tel: +33 (0) 1 49 27 50 30
Fax: +33 (0) 1 49 27 50 29
Email: structured.products@euronext.com       

Technical support      
Euronext Customer Technical Support
(CTS) is in charge of dealing with all technical issues experienced by members and ISVs on Euronext cash markets (Amsterdam, Brussels, Lisbon and Paris), and is in charge of the administration of customer access means and Euronext central systems.    
For technical support contact: 
Customer Technical Support (CTS)       
CTS Helpdesk
Tel: +33 (0) 1 49 27 50 50
Fax: +33 (0) 1 49 27 50 55
Email: cts@nyx.com

CTS Operations
Tel: +33 (0) 1 49 27 50 80
Fax: +33 (0) 1 49 27 50 85
Email: cts.operations@nyx.com